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Data Support

Data Support. Business Sales Coordinator Training May, 2008. Perfect Installs . Complete Info for installs How much data? How many IPs? Check your check list! Is the install on the calendar with Cathy Thrift? Make sure customers are trained on Matrix voicemail, web portal and all features.

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Data Support

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  1. Data Support Business Sales Coordinator Training May, 2008

  2. Perfect Installs • Complete Info for installs • How much data? • How many IPs? • Check your check list! • Is the install on the calendar with Cathy Thrift? • Make sure customers are trained on Matrix voicemail, web portal and all features

  3. Product Update • MOCM Installers -techs need to call Data Support to provide the DNS when the modem is actively transmitting from the customer's site. Techs must call the dispatch to have the modem pre-provisioned before calling Data Support. • MATRIX What causes a problem?? • PON Outline for the customer what features come from their PBX vs the phone features of the service ??

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