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Share of Foodservice Market . Eating places: 69.3% Bars and taverns: 3.2% Institutions operating own food service: 8.2% Managed services: 6.6% Food service in hotels and motels: 4.6% Other commercial: 7.7% Military: 0.4%. Transparency 3-1. Two Restaurant Markets .
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Share of Foodservice Market • Eating places: 69.3% • Bars and taverns: 3.2% • Institutions operating own food service: 8.2% • Managed services: 6.6% • Food service in hotels and motels: 4.6% • Other commercial: 7.7% • Military: 0.4% Transparency 3-1
Two Restaurant Markets Dining market—Serves social needs Eating market—Serves biological needs Transparency 3-2
Off-premise Dining • Take-out • Drive-through • Delivery Transparency 3-3
Many locations Limited menus High and variable sales Fast service with much self-service Many part-time employees with varied schedules Unskilled labor Skilled management Unit managers in key roles Highly competitive prices Chains dominate field Simple units Complex systems Characteristics of Quick-Service Restaurants Transparency 3-4
Midscale Restaurants • Family restaurants • Commercial cafeterias and buffets • Home meal replacement (HMR) • Pizza restaurants Transparency 3-5
Denny’s International House of Pancakes (IHOP) Cracker Barrel Perkins Family Restaurant Bob Evans Farms Waffle House Boston Market Friendly’s Restaurants Big Boy Coco’s Ten Largest Family Restaurant Chains Transparency 3-6
Casual Restaurants • Specialty establishments • Ethnic restaurants • Eatertainment Transparency 3-7