1 / 24

PROJECT MANAGEMENT

Learn about the functions and importance of quality control departments. Explore the four levels of quality management, including TQM, QA, QC, and inspection. Discover quality management principles and procedures, and understand the advantages of implementing quality management practices.

ramonr
Download Presentation

PROJECT MANAGEMENT

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. PROJECT MANAGEMENT Visit for more Learning Resources

  2. QUALITY MANAGEMENT • FUNCTIONS OF QUALITY CONTROLL DEPARTMENT • ALLOW ONLY STANDERD PRODUCTS TO REACH THE COSTUMER • TO SUGGEST THE METHODS TO REMOVE MANUFACTURING DEFECTS • TO REJECT DEFECTIVE GOODS • TO FIND OUT WHERE THE CONTROLL IS BREAKING DOWN • TO CORRECT THE REJECTED GOODS

  3. 4 LEVELS OF QUALITY MANAGEMENT TOTAL QUALITY MAGAEMENT (TQM) QUALITY ASSURANCE (QA) TOTAL QUALITY MAGAEMENT (TQM) QUALITY CONTROL(QC) INSPECTION

  4. QUALITY POLICY • SETTING THE STANDERDS • COMPAIRING THE PRODUCTS WITH THE STANDERD SPECIFICATIONS • TAKING CORRECTIVE ACTIONS • PLANNING FOR IMPROVEMENT

  5. QUALITY MANAGEMENT PRINCIPLES • CUSTOMER FOCUS • LEADERSHIP • INVOLVEMENT OF PEOPLE • PROCESS APPROACH • SYSTEM APPROACH TO MANAGEMENT • CONTINUOUS IMPROVEMENT • FACTUAL APROCH TO DECISION MAKING • MUTUAL BENEFICIAL SUPPLIER RELATIONSHIP

  6. QUALITY MANAGEMENT PROCEDURE PLAN DO CHECK ACT • A) PLAN: QUALITY CONCEPT AND OBJECTIVES • PRODUCT LIABILITY FOR QUALITY • PRODUCT SAFETY • TRAINING FOR QUALITY • DOCUMENTATION AND RECORDS SYSTEMATICALLY • B) DO : PROCUREMENT AS PER NORMS • JIT SUPPLIES • MATERIAL HANDLING EFFECTIVELY • C) CHECK: STATISTICS, CONTROL CHARTS, INSPECTION, QUALITY AUDITS • D) ACT: MANAGING NON CONFORMITY • IMPROVEMENT CONTINUOUSLY • TQM

  7. ADVANTAGES OF QUALITY MANAGEMENT • ASSURES QUALITY • IMPROVES PRODUCTIVITY • CUSTOMERS’S SATISFACTION • WASTAGES REDUCED • BETTER APPROACH TO WORK • CONTINUOUS IMPROVEMENT • OVERALL GROWTH • ECONOMICAL WAYS OF WORK

  8. QUALITY CIRCLE • IT IS SMALL GROUP OF EMPLOYEES.USUALLY 5-10 PEOPLE, DOING SIMILAR TYPE OF WORK, MEET REGULARLY TO IDENTIFY, ANALYSE AND SOLVE PRODUCT QUALITY AND PRODUCTION PROBLEMS AND TO IMPROVE GENERAL OPRATIONS. • AIMS OF QUALITY CIRCLE: • TO IMPROVE AND DEVELOP THE ENTERPRISE. • TO SOLVE PROBLEMS IN WORK. • TO MAINTAIN AND IMPROVE QUALITY. • TO SHARE INFORMATION IN GROUP. • TO RESPECT HUMAN RELATIONS.

  9. CHARACTERISTICS OF QUALITY CIRCLE • VOLUNTARY PARTICIPATION OF THE MEMBERS. • SOLUTION ORIENTED APPROACH. • WORK BACKGROUND IS SHARE WITHOUT EGO. • MEETINGS HAVE AGENDAS AND MINUTES. • IT IS SUPPORTED BY TOP MANAGEMENT ALSO. • TRAINING IS PROVIDED TO LEADERS AND MEMBERS. • EMPLOYEES GET CHANCE TO USE THEIR WISDOM AND CREATIVITY. • MANY CHRONIC PROBLEMS, DIFFICULT SITUATIONS, CHALLENGES CAN BE SOLVED WITH SUPPORT OF QUALITY CIRCLE.

  10. ADVANTAGES OF QUALITY CONTROLL • HELPS TO INCREASE THE TURNOVER • REDUCE SCRAP AND REJECTION • REDUCES THE COST OF PRODUCTION • REDUCES INSPECTION • IMPROVES THE RELATION BETWEEN MANUFACTURER AND CUSTOMERS • IMPROVES THE TECHNICAL KNOWLEDGE • ESTABLISHES THE REPUTATION OF THE FIRM

  11. FACTORS CONTROLLING QUALITY • EMPLOYEES OF THE ORGANAZATION • INVESTMENT, MACHINES AND METHODS OF PRODUCTION • MANAGENMENT POLICY FOR QUALITY CONTROLL

  12. FUNCTIONS OF QUALITY CIRCLE • ENABLES THE WORKFORCE TO IMPROVE THE JOB • GIVES THE EMPLOYEES THE SENSE OF PRIDE • TAPS THE INTELLECTUAL POTENTIAL OF EMPLOYEES • GIVES AN OPPORTUNITY TO EMPLOYES TO PROVE THEIR WORTH • PROVIDES CHANCS FOR PERSONAL GROWTH • PROMOTES THE MANAGEMENT STYLE

  13. FUNCTIONS OF QUALITY CIRCLE • IMPROVES THE JOB SECURITY • TAKES CARE OF PLANT • SHOWS COST EFFECTIVENESS • DEVELOPES ORGANIZATIONAL CULTURE

  14. METHODS FOR IMPROVEMENT OF QUALITY • TOTAL QUALITY MANAGEMENT (TQM) • KAIZEN (WASTE CONTROL) • 5 ‘S’ • SIX SIGMA

  15. TQM- TOTAL QUALITY MANAGEMENT • TQM IS MUTUAL CO-OPRATION OF EVERYONE IN ORGNISATION TO PRODUCE VALUE FOR MONEY PRODUCTS AND SERVICES WHICH MEET AND HOPEFULLY EXCEED THE NEEDS AND EXPECTATIONS OF CUSTOMER. • TQM IS COMPANY WIDE APPROACH TO QUALITY, WITH IMPROVEMENTS UNDERTAKEN ON A CONTINUOUS BASIS BY EVERYONE IN ORGNISATION.

  16. CONCEPTS OF TQM • SATISFIED CUSTOMER BASE MUST BE RETAINED. • PRODUCING NECESSARY OUTPUT AT MINIMUM COST. • CUSTOMER SATISFACTION THROUGH IDENTIFICATION OF NEEDS OF CUSTOMER. • PREVENTING DEFECTS • QUALITY MEASUREMENT • INVENTORY REDUCTION • VALUE IMPROVEMENT • TEAMWORK

  17. TQM • QUALITY TOOLS • STATISTICAL PROCESS • CONTROL • QUALITY FUNCTION • DEPLOYMENT • BENCHMARKING • PROBLEM SOLVING • CONTINUOUS QUALITY IMPROVEMENT • MANAGEMENT COMMITMENT • - EMPLOYEE INVOVLEMENT • - EDUCATION • - TEAM WORK • - MEASUREMENT • -ERROR PREVENTION UNDER-STANDING CUSTOMER, BUSINESS, QUALITY MANAGE-MENT

  18. KAIZEN (WASTE CONTROL) • KAIZEN – IMPROVEMENT (JAPANESE CONCEPT) • KAIZEN ENCOURAGES PEOPLE TO ACCEPT CONTINUING CHANGE AT THE PLACE WHERE ACTION TAKES PLACE. • AIM OF KAIZEN IS TO ENSURE THAT EVERYONE IN AN ORGNISATION IS OF ‘THE FRAME OF MIND TO PERSUE CONTINUOUS IMPROVEMENT NATURALLY IN WHATEVER THEY DO’.

  19. PRINCIPLES OF KAIZEN • MAINTAIN POSITIVE ATTITUDE. • LOOK FOR SOLUTIONS RATHER THAN ACCEPTING EXCUSES. • EVERYBODY CAN CONTRIBUTE AND EVERYBODY’S CONTRIBUTION CAN BE VALUABLE. • TAKE ACTION ! JUST DO IT! • CONTINUOUS FOCUS ON IMPROVEMENT. • DELIGHTING THE CUSTOMER.

  20. KAIZEN

  21. 5 ‘S’ • 1ST ‘S’ :- SORT (SEIRI) -- THINGS WHICH ARE UNWANTED ARE REMOVED OFF • 2ND ‘S’ :- SIMPLIFY (SEITON) -- ALL EQUIPMENTS, TOOLS ,FILES ETC .SET IN ORDER TO PROMOTES WORK FLOW • 3RD ‘S’ :- SHINE (SEISO) -- REGULAR CLEANING AND MAINTENANCE OF ITEMS • 4TH ‘S’ :- STANDARDIZE (SEIKETSU) -- EVERYONE DOING THE THINGS IN SAME WAY • 5TH ‘S’ :- SUSTAIN (SHISUKE) -- MAINTAINING WHAT HAS BEEN DECIDED

  22. ADVANTAGES OF 5 ‘S’ • A SYSTEMATIC WAY OF WORKING • NO CONFUSION • GOOD HOUSEKEEPING • DISCIPLINED POSITIONING OF ITEMS • IMPROVED EFFICIENCY,PROFITABILITY • NEATNESS • AVAILABILITY OF ITEM WHENEVER DESIRED

  23. SIX SIGMA (σ)σ = MEAN OF ANY PROCESS • IT IS BUSINESS PROCESS THAT ALLOWS COMPANIES TO DRASTICALLY IMPROVE THEIR BOTTOM LINE, BY DESIGNING AND MONITORING EVERYDAY BUSINESS ACTIVITIES TO MINIMISE WASTE AND RESOURCES WHILE INCREASING CUSTOMER SATISFACTION. • IT PROVIDES SPECIFIC METHODS TO RE-CREATE THE PROCESS SO THAT DEFECTS AND ERRORS NEVER ARISES IN FUTURE.

  24. EXCELLENCE OF 6 SIGMA • COMMITTED LEADERSHIP. • INTEGRATION WITH TOP LEVEL MANAGEMENT • CUSTOMER AND MARKET FOCUS • BOTTOM LINE IMPACT • BUSINESS PROCESS FOCUS • OBSESSION WITH MEASUREMENT • CONTINUOUS INNOVATION • ORGANISATIONAL LEARNING • CONTINUOUS REINFORCEMENT For more detail contact us

More Related