Corrective Action Programs

1. Corrective Action Programs

2. HSEEP Homeland Security Exercise and Evaluation Program • Provides a common exercise policy and program guidance that constitutes a national standard for exercises. • Capabilities and performance based program • Vol. III – Exercise Evaluation and Improvement Planning

3. HSEEP Designing good exercises require: • Time • Effort • Resources • Strategy Do we devote the same to following up?

4. Exercise Evaluation Evaluation is the fundamental link to improvement. • Evaluation is analytical process to assess the demonstration of capabilities: • Task-level analysis • Activity-level analysis • Capability-level analysis

5. Exercise Evaluation Benefits of a good evaluation: • Identify if exercise objectives were met. • Identify necessary improvements in the EM/BC program. • Identify needed improvements in the plans, procedures and policies. • Identify training and staffing deficiencies. • Identify needed equipment. • Identify need for continued exercise program.

6. Exercise evaluation Exercise methodology • Evaluation team structure • Exercise objectives – SMART • Evaluation tools

7. Exercise Evaluation Observe exercise and collect data • Evaluators • Observe and document actions • Remain unobtrusive • Collect supplemental data • Conduct player hot wash • Provides for self-assessment by players • ASAP • Utilize feedback forms

8. Exercise Evaluation Analyze data • Critical to discover not only what happened, but why events happened the way the did. • Each task that did not occur offers an opportunity to discover a root cause • Begin to develop initial analysis of the exercise • Is there a difference between observed and expected actions? • What is the consequence of that difference? • What should be learned from that consequence? • What improvements should be made?

9. AAR AAR – After action report serves two primary functions • Captures the evaluation • Makes recommendations for improvements

10. AAR Develop draft AAR • Provides description of what happened • Describes best practices or strengths • Identifies areas for improvement • Provides recommendations for improvement

11. AAR AAR format • Report cover • Administrative handling instructions • Contents • Executive summary • Exercise overview • Exercise design summary • Analysis of capabilities • Conclusion

12. AAR AAR format • Appendixes • Improvement plan • Lessons learned • Participant feedback summary • Exercise events summary • Performance ratings • Acronyms

13. IP IP – Improvement plan identifies corrective actions, responsibilities for implementation and a timeline for implementation • After action conference • Identify corrective actions for implementation • Finalize AAR/IP • Track implementation

14. AAR/IP Final versions of the AAR and IP should be released together. The AAR/IP are critical as a tool to establish consensus and buy-in on the exercise program as an element of preparedness

15. HSEEP Benefits of consistent formatting • Consistency provides for enhanced information sharing (lessons learned) between entities. • Consistency provides for better understanding of roles and responsibilities between organizations. • Consistency provides for a broader view of overall capabilities. • Consistency provides for better exercise-to-exercise evaluation.

16. Should I Use HSEEP? Government entities use HSEEP Consistent with NFPA 1600 guidance Check with regulatory and insurance requirements Does it meet my organizations needs?