Transportation, Logistics & Mobile Workforce Management

1. Greg Payne, Director Mobility Product Management August 11th– 12th, 2011 Transportation, Logistics & Mobile Workforce Management

2. Identifying Pain-points for Transportation & Logistics Honeywell “Pain Relievers”: Service, tracking, tracing , Intelligent Barcode Use Bad ergonomics Failure rates Street management Route Optimization – “Bump” Scalable Scanning Security, manageability Poor battery life Mobility High long-term costs High Service Levels Small screen size Forced to buy and manage multiple applications Database compensation Heavy weight Efficiency + Lower Cost of Ownership Capital Improvement Cost Remote workforce Reducing Labor Costs Real time information Wireless performance Scanning in variety of conditions What does Workforce Management (WFM) mean to customers? Software

3. HSM Overview: Transport, Logistics & WFM AIDC pain-point priorities in T&L & WFM Premier Customers Parcel & Post Logistics Workforce Management Real-time Information Airport • Time-definite delivery/service • Proof of location • Proof of sale or service • Competitive advantage Fuel & service Costs • Fuel consumption • Sustainability • Performance reporting • SLA compliance Core relationships Security Requirements • Location of assets & people • Secure shipment tracking • Duty of care Technology Needs • Full shift battery life • GPS location management • Proof of condition imaging • Ubiquitous communication Honeywell Has the Experience & Network to Address T&L Pain-points

4. Post office counters & sortation HSM Presence in Transport, Logistics & WFM Collection & delivery confirmation Passenger check-in & boarding Passenger baggage & air Cargo management DSD, route accounting & field sales Field workforce management WFM Means Real Time Access To Information Anytime And Everywhere

5. HSM Industry Segment Focus Collection & Delivery Chain Airport Chain Field Workforce Management Postal E2E Chain Courier Express Parcel (CEP) Logistics fleets, LTL Freight forwarders Pallet networks DSD, Route Accounting First mile collection Sortation Post back office Post office counters Last mile delivery Boarding pass confirmation Bag drop Bag track & reconciliation Ramp applications Retail Field Service Field Sales Enterprise Asset Management Facilities Management Regulatory inspection Mobile Worker Duty of Care Mobility & Scanning solution drivers Visibility, service quality, compliance, cost & fuel reduction, data/billing accuracy, revenue generation, asset utilisation, optimise cash flow, instant communication, process efficiency, reduce inventory, worker productivity, worker & customer safety, carbon emission reduction Proof of: Collection Location Condition Delivery Payment Proof of: Collection Location Condition Delivery Payment Proof of: Identity Location Completion Performance Payment Proof of: Location Condition Completion Performance Payment

6. Alliances Bring Value When Solutions Work Together Consulting & Software AirWave Network Zerbra Link Remote MasterMind Partner Sales Delivery Model

7. Enterprise Mobility Adoption Factors • Broader network coverage – Wireless Everywhere • Pervasive computing realized • Faster network speed • Real Time Data = business value drivers • 1MB throughput threshold achieved • Affordable data plans - competition • “Smartphone” effect • Multimedia technology converged into one device • Explosion of mobile applications • Rapid consumer & business adoption • Need for competitive advantage • Provide better customer service, improve asset utilization, increase revenues, lower operating costs

8. Trends: Service Level Differentiation Mobile computing power Use the power of the mobile device for dynamic scheduling Time definite delivery Guaranteed delivery or service slots Predictive service levels New revenue streams On-time, accurate billing GPS & wireless communications Accurate worker directions with specific location, work & asset detail Seamless roaming Sustainability Reduce fuel consumption E-substitution of manifests, manuals, work tickets Instant communication & traceability Instant worker talk, locate & alert Item tracking – secure shipments Device counters Security Lone worker safety legislation High value shipment traceability Proof of location & condition User history & performance reporting Honeywell solutions deliver competitive advantage

9. 6000 6000 6000 HSM: Flagship T&L Products Scanning Mobility 6500 Post Office Delivery confirmation 4820i 4800i Bag & cargo management Passenger check-in & boarding 9950 9900 1900 Easy BCBP MS7580 1902 9900 Field workforce management 9700 9700 9700 9700 99EX 99EX 99EX 99EX DSD/Route Accounting 9900 Field Sales

10. Dolphin 99EX Drives T&L Market Trends Creating Value With UPS Industry Leading, Off-the-Shelf Design • Adaptus™ 6.0 • 1D and 2D scanning with optional color image capture capabilities and decoding • Software Defined Radio - agnostic wireless carrier based system • “UPS teams with Honeywell to provide fifth-generation handheld for drivers.” Press ReleaseJanuary 13, 2010 • Next Generation Display - Brightest, Best Resolution, Sunlight Readable, Most Power Efficient • Optimized Industrial Design • built in features reduces need for customization • Data management – real-time information throughout full shift operations • Advanced Mobile Power System – both on-board power management support & high capacity battery • Integrated sensor technology – ease of use and enhanced performance Today’s End-Users Balance Commercial Off-the-Shelf (COTS)

11. UPS PRESS RELEASE • Customer Profile: • Service over 215 countries • Deliver 3.8B parcels year • Visit 7.9M customers a day • Delivery Fleet 95K+ vehicles • Roll-Out Statistics: • 2011-2017: over 100k DiadV devices will be deployed globally • Customer Application: • Logistics - parcel delivery, pickup + proof of delivery • Key Customer Requirements: • Uninterrupted real time data management • Efficient and intuitive decoding • Reliable platform <4% annual return rates • Full shift operation in always connected state • Standard solution vs. custom design • What Set Honeywell Apart: • Software definable radio offered “carrier freedom” and ability to dynamically switch network carriers • HSM next gen imaging technology improved motion tolerance and time to read • Developed unique housing design and durable chassis to endure rigors of harsh environments • Combination of high capacity battery and on-board power management supports extended use cases • DiadV = 95% general market design, only cap, keypad and color differences • Business Partners: • Direct • Contact Engagement: • Management • Competitors: • Motorola MC9500

12. HSM Mobility: Technology Roadmap Recent Advances State-of-the-Art Tomorrow’s Innovation (‘12-’15) Dolphin 9900 GSM/GPRS, 802.11bg Dolphin 10K 4G GSM/CDMA,802.11x,I-Safe Dolphin 99EX 3G GSM/CDMA, 802.11abgn,GPS,6’drop,IP67 Industrial Dolphin 9700 GSM/GPRS, 802.11abg Dolphin EDAs 3G GSM/CDMA, 802.11abg,GPS,QWERTYpocketsize Dolphin NG 4G GSM/CDMA,802.11x Enterprise

13. HSM Scanning: Technology Roadmap Recent Advances State-of-the-Art Tomorrow’s Innovation (‘12-’15) Xenon 1911i/1961i Keypad & display, integrated RFID option Xenon 19x3i/19x4i Ethernet and/or WiFi options 4800i / 4820i Adaptus 5.5, IP54, BT Class 2 Xenon 1950/1951i 15’ read range, integrated RFID option Xenon 1900 / 1902 VuQuest 4980 Swiftdecoder, limited imaging VuQuest 3210g Adaptus 6.0, ReM, Image Capture, IP54 Wearable Technology IQ 160 SwiftDecoder SwiftDecoder Software Technology Pre-configured Smart Phones

14. Mobile Payment: Increased Adoption • Trend toward cashless society & debit payments • Field representatives collect payment at point of item or service delivery • Postal operators leveraging brand trust with doorstep value added services • Field sales & field service enterprises empowering mobile workers: positive cashflow impact • Increasing ID verification to avert fraud: ID cards, drivers licenses, credit cards • Chip & pin secure transactions in Europe • Belt-worn Bluetooth payment receipt printer if required One-piece solution Snap-on magnetic stripe reader Integrated smart card slot Two-piece solution Global payment solution, including chip & pin Partnering with payment experts PCI compliant authorisation &settlement service Allows mobile user to view customer transaction

15. Honeywell Channel Partnership AT&T Activation Partner 7600 9700 99EX 9900hc 9900 9900ni Mobile Products & Services Wireless Carrier Reseller or ISV Service Level Agreement Certified Devices & Mgmt Solutions Customer Relationship End Customer An ecosystem partnership to satisfy the end customer

16. Connected SCANNING vision CHOOSE PROFIT stability MOBILITY Strategy growth THANK YOU