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Heathrow's Sustainable Transport Strategy: Connecting People and Places

Explore Heathrow's comprehensive plan to enhance sustainable transport options for passengers, staff, and cargo, reducing car dependency and promoting public transport. The strategy focuses on improving bus services, rail networks, and environmental initiatives, aiming to enhance connectivity and accessibility to the airport.

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Heathrow's Sustainable Transport Strategy: Connecting People and Places

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  1. Heathrow’s Sustainable Transport Strategy Alastair Duff Chairman- Heathrow Area Transport Forum

  2. Heathrow Background Passengers: 68m Cargo: 1.2m tonnes Staff: 74,000 Companies 435 Airlines: 90 Destinations: +180 world-wide

  3. Heathrow as a Hub • busiest bus/coach hub in UK • rail hub with 7 on-airport rail stations • is both a Highway Authority and • a bus & coach licencing body

  4. Airport Transport Matrix Distance Transport Mode Target Group Potential Product Types Urban bus Metro Staff / [pax] Guided bus Within 10 miles Light rail Express bus/coach Urban Train Metro Pax / Staff Rail / Air coaches 10 - 20 miles Inter-urban train Express coach Frequent train connections Pax / Staff 20 - 35 miles Airport dedicated train Air pax focused coaches Express train Express coach > 35 miles Pax / [Staff] >35 35 20 10

  5. Constrained site Transport issues • 200,000 vehicle movements daily • 50% of vehicles on strategic airportroads between 0800-0900 are airport staff • T5 car parking cap - 42000 spaces • Designated Air Quality Management Area • Constrained vehicle movements, particularly within the Central Terminal Area

  6. Airports are unusual sites • Take our business partners with us – BAA Heathrow only makes up 5% of airport staff • 75% of employees are shift working • Historically parking has always been seen as a staff benefit • Transport challenges west and south of the airport – good services to the east and north • Enable connectivity to 8 on-airport major employment areas • Continue to be an attractive centre of employment

  7. Chair: Alastair Duff Heathrow East Construction Group Mobility Management Group Rail Policy Review Group Freight Quality Group Interchange Group Combined Bus Group Heathrow Area Transport Forum

  8. Objectives for the Transport Forum • agree short and long term targets to increase the use of public transport and reduce car use • devise a strategic plan to achieve them, (also put in the Regional and Local Transport Plans) • and oversee implementation of these strategies

  9. Sustaining the Transport VisionA surface Access Strategy for Heathrow – the next five years

  10. Surface Access Strategies • Targets for greater use of public transport • Facilities to encourage public transport use • Seek to reduce staff car dependency • Encourage car sharing, cycling and pedestrians • Encourage entry by service providers • Develop an inter-modal approach

  11. The Heathrow Transport Fund • Set up November 1996 • Surcharge on Public (30p a movement); and Staff (£12 per pass) parking • Income hypothecated for specific initiatives in support of Heathrow’s strategy to increase public transport accessibility and reduce car dependency • Working in partnership with local authorities, transport operators and the private sector through the Heathrow Transport Forum

  12. Environmental transport

  13. Heathrow’s rail network

  14. Public Transport Issues What the Airport Focus Groups said about buses: -unreliable, uncomfortable, unsafe, expensive, infrequent. 50% believe insufficient routes to LHR 84% believe lengthens journey time 37% would use if more reliable 24% would use if could work more flexibly 36% have good access from home What we did: Customer service training Improved existing, and developed new, bus routes Developed bus priority routes

  15. Mobility Management

  16. Achievements so far • £2m annual investment in public transport • Heathrow Express and Heathrow Connect - express and stopping train services to Central London • Free travel on local buses around the airport campus • 6,200 carshare members with 63% carsharing at least 3 times a week • A discounted travel card for airport employees living outside London • A staff travel information and promotional team • High profile marketing campaigns

  17. Public transport mode share– UK

  18. Public Transport mode share – EC 50.0 45.0 40.0 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0 Prague Amsterdam Zurich Munich Geneva Stansted Frankfurt Milan Linate Heathrow Airport

  19. Learning Points from Partnerships • establish solid and reliable relationships • ensure mutual respect based on shared objectives • be highly inter-active • bridge institutional and jurisdictional barriers • quality based, customer-focussed improvements • celebrate successes • concentrate on high potential areas first • MARKETING-MARKETING-MARKETING

  20. More Learning Points • early quick wins are important • you can do a lot with a little • learn from beacons of good practice • commuters are customers too • avoid the law of unintended consequences • set clear and achievable targets • reward good practice • MARKETING - MARKETING - MARKETING

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