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Presentation of GemaTech’s Product Portfolio

Presentation of GemaTech’s Product Portfolio. Company Background. GemaTech is an established company with a proven track record in designing, developing and distributing innovative and leading edge technology for the telecommunications industry comprising solutions for:-.

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Presentation of GemaTech’s Product Portfolio

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  1. Presentation of GemaTech’s Product Portfolio

  2. Company Background GemaTech is an established company with a proven track record in designing, developing and distributing innovative and leading edge technology for the telecommunications industry comprising solutions for:- • Virtual Call Centre / Intelligent Hot Desking • Secure Voice Recording • Business Continuity • Conventional Businesses • Call Centres

  3. GemaTech’s Products Remote Service Manager (RSM) “ taking the Call Centre to the skills base rather than dragging the skills base to the Call Centre” Business Continuity Manager (BCM & BCMLITE) “ delivering the only credible Disaster Recovery / Business Continuity solution for both conventional business and Call Centre Switches” Secure Voice Recording (SVR & SVRLITE) “trunk side voice recording which records all incoming and/or outgoing calls, including full duplex (stereo) recording”

  4. The GemaTech Group Corporate Philosophy and Focus Virtual:Ability to work, at anytime, from any place, on a global basis. Flexible:Ability to monitor, manage and change real-time from anywhere in the world. Affordable:Purchase/lease/share/outsource options all available.

  5. Virtual Call Centre Product RSMNetworked Call Centers

  6. Virtual Call Centre Product RSMNetworked Call CentersAdditional Resilience

  7. Virtual Call Centre Product RSMNetworked Call CentersMigrating to VoIP

  8. Call Center ACD Product BCMBefore Invocation

  9. Call Center ACD Product BCMAfter Invocation

  10. Secure Voice Recording ProductSVR and SVRLITEThe Principle

  11. Secure Voice Recording ProductSVR and SVRLITEThe Detail

  12. Secure Voice Recording ProductSVR and SVRLITEThe Technical Solution

  13. Secure Voice Recording ProductSVR and SVRLITERecording VoIP

  14. GemaTech delivering always available Telecommunications….. …..whatever the problem !

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