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The Leadership Role of Supervisors NASW Policy Symposium November 18, 2010. A Service of the Children’s Bureau, a Member of the T/TA Network. University at Albany Mary McCarthy and Katharine Briar-Lawson, Co-Principal Investigators University of Maryland Nancy Dickinson
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The Leadership Role of SupervisorsNASW Policy SymposiumNovember 18, 2010 A Service of the Children’s Bureau, a Member of the T/TA Network
University at Albany Mary McCarthy and Katharine Briar-Lawson, Co-Principal InvestigatorsUniversity of Maryland Nancy Dickinson Project Director University of Denver Cathryn Potter University of Iowa Miriam LandsmanUniversity of Southern Maine Freda Bernotavicz Michigan State University Gary Anderson University of Michigan Kathleen Faller Fordham University Virginia StrandPortland State University Katharine Cahn National Indian Child Welfare Association Terry CrossChildren’s Bureau/ACF/DHHS Randi Walters Federal Project Officer Partners www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
SupervisorsThe Talk of the Town Key socializing agents for workforce Keepers of the culture Support front line practice Manage the workload Manage the vision and values Link between front line and senior management. Create the climate of possibility Cornerstone of the workplace www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
Supervisory Roles Education Administration Support Leader?? www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
Leadership Pillars www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
Change Agentry www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
Leadership Academy for Supervisors Goal: To develop leadership skills for implementation of change. Audience: Experienced supervisors in public, tribal & private agencies that provide child welfare services. Method: Online, self directed learning with follow up sessions in real time. www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
Competing Priorities Change… and keep order Make the numbers…. and nurture your staff Open up to the community…. and manage internal operations www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
LASCoreCurriculum Introductory Module Foundations of Leadership Leading in Context: Building Collaboratives Leading People: Workforce Development Leading for Results: Accountability Leading Change: Goal-Setting www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
In Their Own Words The material was very good and very relevant to our job. The assignments were very valuable to me as they made me think more specifically about what kind of leader I am and what I hope to develop into as a leader. The assignments helped me understand what is involved in making these changes happen. www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
Current Work Environment Workload Time Demands for Accountability Professional development-usually focused on job specific training vs. development. Time for Reflection Learning Format www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network It is a fantastic program and the information is great…. Again having/finding time to do everything is the problem. Between vacation, losing a worker, and a fatality, with only 3 workers and being director/supervisor, it has been a very challenging time for us. I plan on doing it. The hardest part is that since it is online and I have time to schedule it whenever, it gets put on the backburner when I have other work constantly coming that has to get done ASAP.
www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network I know it is the wave of the future, but I do not care for web based training and teleconferences. I think there is a lot of valuable information to be learned from this. It is very overwhelming to tackle large assignments with all our other obligations. I recommend it to others. It realistically identifies the changes/challenges being faced by today’s social workers.
Summary The quality of casework, the positive outcomes of service delivery, the successful recruitment and retention of workers and the ability of the organization to function in times of change and stress depend on the recognition, development and affirmation of supervisors as crucial organizational and community leaders.(LAS Introductory Module) www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network
www.ncwwi.org A Service of the Children’s Bureau, a Member of the T/TA Network Special Thanks to Freda Bernotavicz and Sue Ebersten, LAS leaders for their guidance in preparing for today. For More information www.ncwwi.org