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Discover the origins and core principles of FC United of Manchester, a democratic, not-for-profit club focused on creating access and participation through football. Learn about their commitment to the community, youth, and accessibility, with a fanbase exceeding 4000 members. Explore their unique approach to volunteer management and building a strong community of supporters.
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FC United of Manchester Vinny Thompson Gelsenkirchen June 2017
Origins Formed June 2005 - Glazer takeover Core Principles: Democratic, not for profit, one member one vote Creating access and participation through football Community Commitment Youth focus Manchester focus ‘Accessible & benefit to all the communities of Greater Manchester’ Background
Fans c.4000 + members Average attendance – 2700 Up to 25% Under 18 High female participation Accessible to low income families - £9, £5, £2 Atmosphere – 90/90 culture 1,500 season tickets Club Elected board of 11 people Chief Executive, Secretary and 10 FTE 2 general meetings a year Up to 300 Volunteers Democratic decisions on name, badge, board, shirt, prices, rules Development 2005-2017
Internet and Social Media Steering Group Co-ordinate Numbers before jobs People to jobs Experience Skill sets Matchday plan Volunteers - Recruitment
Organisation Stewards Turnstiles First aid Merchandise Programme sellers Media and comms Admin and office Events and fund raising Scouting network Volunteers – The legal stuff
Volunteers – Keeping them engaged • Building an ‘army’ of volunteers • Spread the word • Retaining volunteers • Social events • Gifts and recognition • Funding opportunities • Recording hours • Keep recruiting
Volunteers – Are people too • Become settled in roles • Loss of flexibility • Needs of the club change • ‘Burn out’ • The ‘super volunteer’ • Conflict • Social media as a source of dissatisfaction
Volunteers – Managing them • Team meetings • Weekly planning meetings • Access to line managers and board members • Allocating roles • ‘Specialists’