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VeriFone Connect

VeriFone Connect. Total Solutions Delivery. Agenda. Product Knowledge – So you can speak about and demonstrate VeriFone wireless product successfully Omni 3750 (Fixed Wireless) and Wireless Variants V x 610 (Mobile Wireless) and Wireless Variants Focus on CDMA/GPRS

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VeriFone Connect

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  1. VeriFone Connect Total Solutions Delivery

  2. Agenda • Product Knowledge – So you can speak about and demonstrate VeriFone wireless product successfully • Omni 3750 (Fixed Wireless) and Wireless Variants • Vx 610 (Mobile Wireless) and Wireless Variants • Focus on CDMA/GPRS • Later Seminar to focus on WiFi • Market and Industry Insights – Guidance on what sells where • VeriFone Connect Service Knowledge – So you can sell wireless now

  3. Product Range Omni 3740 / 3750  CDMA / GPRS • Countertop Wireless (CDMA/GPRS) • Stationary POS solution • Power required • Transportable (WiFi) • Stationary within small area of coverage • Power required • Movable within a small area of coverage • Battery operated • Mobile (CDMA/GPRS) • Use anywhere • Battery operated Omni 3740 / 3750 WiFi  Vx 610 WiFi  CDMA/GPRS 

  4. Omni 3750/3740 Countertop Wireless • Phone Line Replacement • Dedicated POS Phone Line - reduce monthly costs • Lower Cost Alternative to DSL or Cable in single-lane environments • Ease or Eliminate Phone Line Contention • Existing phone connection remains, but eliminates contention with other activities at a lower cost than a second phone line • Extended POS Service Area • Sidewalk Sales, Garden Department • Any POS location without easy access to a phone jack • Enhanced Speed of Service • “Always On” during busy periods Omni 3750 CDMA/GPRS “Dual-Comm”

  5. Omni 3750 Certifications • Carriers • Verizon, Sprint, Cingular • AT&T Wireless is no longer a brand name • Processors • Class A • GPRS / FDMS Nashville In Process • through Apriva Gateway • Class B • CDMA/GPRS/WiFi - Vital available now • In Process • Nova, Lynk, Paymentech

  6. Vx 610 Portable Powerhouse

  7. Industry Leading Performance 200MHZ “ARM9” CPU Highly Secure Visa PED Approved Industry Standard TCP/IP and SSL communications 1800ma, Lithium-Ion Battery (160+) Txn’s Charge Broadband Wireless Modems Modular CDMA, GPRS and WiFi Integrated thermal printing 18lps, “Drop-in” Paper Loading Full Size Paper Roll ATM Style User Interface 8x20 backlit graphics display (128x64) Self Contained Solution – No base Needed On board 14.4kbps high speed dial modem On board RS232 port 4M memory Triple track MSR Optional SmartCard EMV Level I and II certified Portable Powerhouse Specifications

  8. Vx 610 Certifications • Carriers • Verizon, Sprint, Cingular • AT&T Wireless is no longer a brand name • Processors • Class A • GPRS / FDMS Nashville In Process • through Apriva Gateway • Class B • CDMA / Vital available now • In Process • Nova, Lynk, Paymentech

  9. State of POS • Forrester, April 2004. Large Retail • Broadband • 68% Currently Employ • 29% Will add in next 2 years • Wireless Mobile Local/Wide Area • 35% Currently Employ • 10% Piloting • 26% Considering • 29% No Current Plan • Opportunity: • No Mention of Fixed Wireless?

  10. Wireless Markets • Retail and Hospitality Portable Segments • “Pay at the Table” Restaurant Environments • Mobile retailers/service providers • Stadium vendors • Home “party” sales people • Cleaners, plumbers, movers • Limo drivers, taxis • Home delivery • Payments and Value Added Features • Offline Store and Forward of Transactions • Credit, Debit, EBT • Value Added Services • Gift Cards, Pre-paid Phone Card Activation/Reload, Age Verification, Pre-paid Mastercard

  11. Industry Insight • Technology • Old • CDPD • Motient • New • CDMA • GPRS • WiFi • Bluetooth • Security • Over the line .v. Over the Air • What is VPN • SSL

  12. 1xEV FLO (Multicasting) 8-11.2 Mbps (6 MHz) “Always on” packet data connections” HSDPA 3GPP Rel 5 7.2 Mbps*** (5 MHz) IMT-2000 Technologies 1xEV DO (Rel A) & DV 3.1 Mbps** (1.25 MHz) 1xEV Rel 0 (Data Optimized) 2.4 Mbps (1.25 MHz) HSDPA 1.8 Mbps* (5 MHz) 153.6 kbps (1.25MHz) WCDMA 384 kbps (5 MHz) GSM 1x 1X EDGE < 160 kbps 14.4 - 64 kbps 9.6 kbps IS-95 GPRS < 60 kbps GSM Path to Higher Peak Data Rates WWAN Bandwidth in a Mobile Environment Peak Data Rate (Mobile) 2000 2001 2002 2003 2004 2005 2006 2007 1993 1995 Commercial Availability * Based on QUALCOMM’s 1st HSDPA chipset (MSM6275) ** Based on QUALCOMM’s chipset (MSM 6800) *** Based on QUALCOMM’s 2nd HSDPA chipset (MSM6280) Source: AT&T Wireless, SKT, Cingular, Samsung, Nokia, NTT DoCoMo and QUALCOMM Note: Peak data rates are “not to scale” and dependent upon different bandwidths

  13. Quick Facts on Networks • CDPD network is coming down. Mobitex networks are expensive and becoming less reliable. • New Packet Data Networks are more reliable and garner higher degree of support. • “CDMA2000 1x offers data speeds peaking at 144 Kbps with average data speeds in the 40-90 Kbps range, more than double the real speeds obtainable using GSM/GPRS systems.” Andrew Seybold, 3G Wireless Systems Meet the Needs of U.S. Corporations Today!, June 2002 • “CDMA2000 offers data rates that are more than twice that of GPRS and an increase in voice capacity of between 40 and 70 percent compared to cdmaOne.”  Yankee Group, TDMA Carriers in Latin American Have many Technology Paths for Cellular Migration, January 2003

  14. What is VeriFone Connect?

  15. Purpose of VeriFone Connect • Provide support for clients who purchase Enhanced Communications products with peripheral products and services to deliver complete merchant solutions. • For You, this means instant access to a broad base of service technologies and providers without multiple contracts and multiple high dollar commitments. • Make delivery of the total solution flexible in structure, easy to integrate, convenient to use, and cost less than clients internally building third party relationships, interfaces, support, and billing systems. • For You, this means extensive reduction in organizational costs, setup time without giving up control over how your customer is ultimately serviced and supported.

  16. Purpose of VeriFone Connect - More • Continue to develop total solution packages to support future advanced communications products. For Example: WiFi terminal with Wireless LAN Access Point, Router and DSL Service Bundle. • For You, this means easier growth into new revenue opportunities without extensive research and development costs. Solutions will be brought to you ready to customize and deploy. • Deliver the VeriFone Difference by providing complete solutions to you. • Saving You time and money required to support enhanced communications products while delivering the right customizations and controls.

  17. Terminal Setup • All Terminals Require: • Radio Preparation – loading carrier profiles and firmware to terminal through specialized servers and software tools • Each carrier is different • Can’t move a terminal from one carrier to another • Provisioning – collecting Radio Serial numbers from terminals and modules and communicating them to intended carrier • Usually 3-5 days

  18. Account Setup and Control • VeriFone CONNECT Wireless Accounts • Activation • Ordering service from carriers and loading radio phone number and activation information to radio • Maintain inventory of ready to run radios • Usually 3-5 days • Must load account information to radio or supply SIM card • Suspension • Ordering a radio account suspended with no recurring charges • 36 month agreements with 12 months of service commitment • Monthly periods • Resumption • Ordering immediate restart of service after suspension • Cancellation • Ordering immediate closing of a wireless account • Contract terms are still in force • Number Portability • Moving a radio to another account or an account to another radio • Cut down on cancellations

  19. Terminal Deployment • Standard Services • Terminal Setup • SoftPay Application Loading • Merchant Profile Loading – VeriCenter Supported • Kitting and 3 day Shipping to merchant • Customizable to fit your deployment requirements • Same day and next day shipping • Packaging and Kitting • Customized Box Toppers • Tailored messages • VeriCenter Integration • Bulk Shipping • Account Suspension • Multi-application loading

  20. Merchant Installation and Training • Standard Services • Tele-training through call-in or Webinar • Optional Service • Individualized tele-training (e.g. any-time) • On-Site Installation and training • Custom web based training

  21. Logistics and Terminal Management • Standard Services • Inventory tracking and reporting • Logistics tracking and management • Base application maintenance and upgrades • Wireless network connectivity diagnostics • Optional Services • Systems integration • Conversion programs • Equipment warehousing • Full coverage terminal protection plans for repair and replacement

  22. Help Desk • Standard Services • 2nd Tier telephone support 8A-5P Monday-Friday • Call case tracking and reporting • Generic branding, 800 number support • Covers Transport (Wireless Carrier and networking), Hardware and software • Self Service Support and Authenticated Account Control • Coming Soon! • Customizable Services • 24/7 Support • 1st Tier Support Available • All Facets are Brandable

  23. Billing and Administration • Standard Services • Electronic Delivery of Summary and Detailed Account Billing and Usage • Monthly Support Reporting • Options to best suite your business • Real-time support dashboard and reporting

  24. Ordering VeriFone Connect Merchant Order VeriFone Deployment Facility A or B • Merchant Load • Service Ready A B Suspend Service B1 • Merchant Load • Resume Service ISO Warehouse

  25. Summary • With VeriFone Connect you can increase your wireless sales now! • Less headaches • More time to focus on what you do best • Trusted partner

  26. VeriFone CONNECT Future Bundles

  27. Package: WiFi Bundle #1 • WiFi Terminal Loading • Transportable Omni 3750 • Portable Vx610 • VeriFone Customized Wifi Access Point • High End – Cisco, Nomadix • Medium - Netopia • Low End – Netopia, SonicWall • Package deployment, Installation, and Training • Help Desk and Terminal Management • Deployment and Logistics Management • Billing and Administration Available mid 2005

  28. Why Use VeriFone Connect? • Time, Money, Control • Lower investment • Faster time to market • Easier integration • Leverage our knowledge, experience and systems • Leverage our relationships and commitments

  29. Where can I learn more? • www.verifonezone.com • www.verifone.com • VeriFone Connect in the News: • Retriever Payment Systems Uses VeriFone Vx 610 as Wireless Way to Pay at Reliant Parkhttp://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20050315005220&newsLang=en

  30. Questions? Steve McRaeDirector of Solutions DeliverySteve_McRae@VeriFone.comT: 916.267.4667

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