PRESENTED BY Mr RSS Zitha

1. PRESENTED BY Mr RSS Zitha STATE OF THE PROVINCE: MPUMALANGA ACTING PROVINCIAL MANAGER: Mpumalanga

2. CONTENTS Overview of the Province Vision and Mission of the Department of Home Affairs Minster’s Performance agreement in terms of National Outcomes Departmental strategic orientated goals (outcomes) Provincial Management – Organogram Population of the Province Mpumalanga Home Affairs Footprint Map DHA Presence Health Facilities Provincial Capacity – Filled, Funded vacant Posts and Equity Finance Assets

3. CONTENTS Statistics Civic Services IMS - Inspectorate Ports of Entry Fleet Leases Labour Relations Staff Development Stakeholders Forums Staff Engagements Business Plans Achievements Challenges

4. OVERVIEW OF THE PROVINCE • Mpumalanga - "the place where the sun rises" - is a province with spectacular scenic beauty and an abundance of wildlife, lying in the northeast of South Africa. • Bordered by the countries of Mozambique and Swaziland to the east and the province of Gauteng to the west, it is situated mainly on the high plateau grasslands of the Middleveld, which roll eastwards for hundreds of kilometers. In the northeast, it rises towards mountain peaks and terminates in an immense escarpment. In places this escarpment plunges hundreds of meters down to the low-lying area known as the Lowveld. • In the eastern region lies the southern half of the magnificent Kruger National Park, a nature reserve teeming with African wildlife in a total area roughly the size of Israel. • Mpumalanga is highly accessible, with a network of excellent roads and railway connections, as well as a number of small airports. The Kruger Mpumalanga International Airport became operational in 2002. Nelspruit is the capital, and the administrative and business hub of the Lowveld. • Witbank is the centre of the local coal-mining industry; Standerton, in the south, is known for its large dairy industry; and Piet Retief in the southeast is a production area for tropical fruit and sugar.

5. OVERVIEW OF THE PROVINCE • Despite the light of the sun we also generate electricity from coal in the Province. • Two large sugar industry are found at Malelane in the east; Ermelo is the district in South Africa that produces the most wool; Barberton is one of the oldest gold-mining towns in South Africa; and Sabie is situated in the forestry heartland of the country. • The Maputo Development Corridor, which links the province with Gauteng and the Port of Maputo in Mozambique, heralds a new era of economic development and growth for the region. As the first international toll road in Africa, the corridor is set to attract investment and release the local economic potential of the landlocked parts of the country. • Mpumalanga is a popular tourist destination.

6. OVERVIEW OF THE PROVINCE • Mpumalanga Province has a population of approximately 3 365 886 and is dominated by Africans as they count to 93% of the total population. • Almost 61% of the population resides on the rural areas whilst 39% on the urban areas. • According to the 2001 Census, 27.5% of the population aged 20 years or older had no formal school education, and 41% of those in the age group of 15-64 were unemployed. • Almost 55% of the province’s population lived below the national poverty line in 2002 (UNDP, 2004) • About 67% of all households lived in formal dwellings, and 16% and 13% in informal and traditional structures respectively. On average, 4 persons shared a household. • Approximately 80 000 undocumented persons are found in the area. • Due to it’s proximity to Swaziland and Mozambique the integrity of the country is seriously challenged by the porousness of our border lines.

7. VISION AND MISSION OF THE DEPARTMENT OF HOME AFFAIRS • VISION • A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship • MISSION • The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfill our international obligation • VALUES • The DHA is committed to be: • People-centred and caring, Patriotic • Professional and having integrity, • Corruption free and ethical, • Efficient and innovative.

8. MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMES The 12 National outcomes are at the heart of the strategic planning process of the Government and DHA is accounting for three as per the signed Minister`s performance agreement. The departmental relevant out comes are NATIONAL OUTCOME 3 All People in South Africa are free and feel safe NATIONAL OUTCOME 5 Skilled and capable workforce to support an inclusive growth path. NATIONAL OUTCOME 12 An efficient, effective and development orientated public service and an empowered, fair and inclusive citizenship

9. DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES) STRATEGIC OUTCOME ORIENTED GOAL 1 Secure South African citizenship and identity engineered by the Civic Services Unit STRATEGIC OUTCOME ORIENTED GOAL 2 Immigration managed effectively and securely in the national interest including economic, social and cultural development engineered by the Immigration Unit STRATEGIC OUTCOME ORIENTED GOAL 3 A service that is efficient, accessible and corruption free to be realised by all the departmental Units.

10. Act Provincial Manager Mr Robert S S Zitha Director: Finance & Support Mr M Nemutshili Ehlanzeni Region District Manager Operations Mr RSS Zitha Nkangala Region Act District Manager Operations Mr EV Mashiloane Gert Sibande Region Act District Manager Operations Mr EV Mashiloane Office and Port Managers 10 Offices 5 Ports of Entry Office and Port Managers 7 Offices Office and Port Managers 7 Offices 6 Ports of Entry PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL

11. MPUMALANGA PROVINCE - POPULATION

12. MPUMALANGA HOME AFFAIRS FOOTPRINT LOM Mhala LOM Mapulaneng LOM LOM LOM Mdujane LOM KMIA LOL LOM LOM Mkobola LOM LOM LOM BP Lebombo LOM Kwamhlanga LOM LOM Nkomazi LOL BP Jeppes Reef BP Josefsdal LOM LOM Eerstehoek BP Mananga BP Oshoek LOM LOL LOM BP Waverley BP Nerston BP Emahlatini LOM LOM BP Bothashoop BP Mahamba LOM

13. DHA FOOTPRINT

14. DHA FOOTPRINT

15. DHA FOOTPRINT

16. DHA FOOTPRINT

17. DHA FOOTPRINT

18. DHA FOOTPRINT

19. DHA FOOTPRINT – HEALTH FACILITIES

20. DHA FOOTPRINT – HEALTH FACILITIES

21. ELECTRONIC QUEUE MANAGMENT SYSTEM

22. STRUCTURE: FILLED AND VACANT POSTS 154 vacant posts: Critical posts to be filled in 2012 and 26 natural attrition posts Posts filled - part of 154 5 Transfers 8 Appointments - post were advertised in last quarter, but forms part of the 154 22 posts are reserved for ORTIA – 12 posts for Oshoek and 10 for Lebombo

23. STRUCTURE: DETAIL OF ADVERTISED POSTS A total of 66 posts and 1 Intern post was advertised

24. STRUCTURE: FILLED AND VACANT POSTS Equity DISABILITY 4 Black males and 2 Black Females Target: 12, currently on 50% The challenge that is being experienced is that not all officials are willing to disclose their disability

25. MPUMALANGA SUMMARY OF BUDGET

26. BANK EXCEPTIONS Receipts are captured at the Provincial Office on a daily basis. As a result the amount for exceptions changes continuously

27. ASSET MANAGEMENT: 2012

28. STATISTICS BIRTH REGISTRATION – April to June 2012 Provincial target was achieved

29. STATISTICS UNCOLLECTED IDENTITY DOCUMENTS

30. STATISTICS IDENTITY DOCUMENT CAMPAIGN – SCHOOLS PROJECT Target was achieved: 42%

31. STATISTICS IDENTITY DOCUMENT CAMPAIGN – SCHOOLS PROJECTLearners writing matric Annual target: 100% of South African Learners in the province issued with ID’s

32. STATISTICS PASSPORTS • There are only 2 offices in the Province with live capture machines – Nelspruit and Witbank. 1 475 Passports were captured within 1 day on the live capture machines

33. STATISTICS DUPLICATE PROJECT

34. STATISTICS LATE REGISTRATION OF BIRTHS • 392 difference between applications received and interviewed: Applications that were taken in prior to April 2012 • Difference between applications sent to Head Office and interviewed: applications that were not recommended

35. MP SERVICE DELIVERY TURN-AROUND TIMES

36. MP SERVICE DELIVERY TURN-AROUND TIMES

37. QUERIES STATISTICS

38. STATISTICS PERMANENT RESIDENCE PERMITS

39. STATISTICS TEMPORARY RESIDENCE PERMITS

40. STATISTICS TEMPORARY RESIDENCE PERMITS

41. STATISTICS INSPECTORATE

42. STATISTICS INSPECTORATE

43. INSPECTORATE (cont)

44. STATISTICS: PORTS OF ENTRY ARRIVALS AND DEPARTURES

45. STATISTICS : PORTS OF ENTRY ARRIVALS AND DEPARTURES: REFUSALS

46. FINES AND PENALTIES - ISSUED STATISTICS: PORTS OF ENTRY

47. FINES AND PENALTIES - PAID STATISTICS: PORTS OF ENTRY

48. DEPORTATIONS – STATISTICS

49. FLEET MANAGEMENT

50. FLEET MANAGEMENT • 1 Mobile Office is the garage for repairs. • 4 Mobile offices have system problems. A contract has been signed with SITA to assist with these problems.