Business Continuity and Disaster Recovery Services

1. Business Continuity and Disaster Recovery Services Carl Baker, Dir. IT Emergency PreparednessFlorida State University

2. BC/DR Objectives • Support business continuity and preserve critical IT data in the face of a disastrous event • Leverage participation in the Florida LambdaRail to utilize a remote site outside Florida (and inland!)

3. Three-Pronged Approach • Protect critical data by maintaining remote copies of all backups performed at the central site • Provide a limited set of critical IT services from a remote location in the event of a disaster • Extend remote site capability to other campus units

4. How is critical data protected? • TSM (Tivoli Storage Manager) selected as the standardized tape backup method • Perform daily tape backups on ~140 centrally supported systems • Copy all backups to the remote site • Recovery Point Objective (RPO) of 24 hours

5. How is critical data protected? • In addition to tape backups, on-disk copies of certain key data are maintained at the remote site and synchronized directly with running production systems (Blackboard, DNS, Directory info)

6. What critical IT services can be provided from the remote site? • www.fsu.edu • Blackboard course management system • Directory Services • Limited e-mail capability • PeopleSoft HR and Financials • Web-based middleware access to mainframe-hosted services (Secure Apps)

7. How can departments take advantage of the remote site? • Use NAS system at the remote site for direct-to-disk off-site copy of departmental data • Use the UCS enterprise-level NAS system as primary disk stores • Directly access the TSM tape backup system for departmental backups • Talk to us about a custom solution

8. For more information • Pick up a handout here today • Visit http://www.fsu.edu/prepare • Email: carl.baker@fsu.edu • Phone: 645-8018

9. Questions?