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VCOSS Interoperability Forum. Tony Keenan Chief Executive Officer Hanover Welfare Services. Hanover’s Contracts with Government. Predominantly One Department – DHS -Office of Housing Almost 60%, one program, SAAP Transitional housing program – 13% Mental Health, Drug and Alcohol
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VCOSS Interoperability Forum Tony Keenan Chief Executive Officer Hanover Welfare Services
Hanover’s Contracts with Government • Predominantly One Department – DHS -Office of Housing • Almost 60%, one program, SAAP • Transitional housing program – 13% • Mental Health, Drug and Alcohol • Commonwealth – Employment PSP
Reporting Systems and Requirements • SAAP - National Data Collection Agency using SMART • THM – PAMS Tenancy Management Data Base • HIR – CMS • Front Doors – CHAP and CHART • Long Term Housing Management - CODA
Reporting Systems and Requirements • Mental health (0.7% of income) – PDRS Report – simply XCEL plus • Data Entry QDC • Drug and Alcohol – ADIS • PSP – DEEWR E3000
Major Issues • Systems and programs don't talk to each other • Systems and program are developed in isolation • Decisions and planning about technology and technology costs are taken out of our hands • Very difficult to plan for important infrastructure • Not client focused and not linked to strategic direction of the agency