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Academic reference librarians prepare for change: an Australian case study Julia Leong 2007

Academic reference librarians prepare for change: an Australian case study Julia Leong 2007. Armidale ●. Typical countryside. Gorge country. Koala on campus. Copperhead snake. Challenges. Debt Competition for enrolments Small university Changing government policies and funding models

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Academic reference librarians prepare for change: an Australian case study Julia Leong 2007

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  1. Academic reference librarians prepare for change: an Australian case studyJulia Leong2007

  2. Armidale ●

  3. Typical countryside

  4. Gorge country

  5. Koala on campus

  6. Copperhead snake

  7. Challenges • Debt • Competition for enrolments • Small university • Changing government policies and funding models • Changing technology • Client expectations

  8. Unaware of threat

  9. READY PARTICIPATORY MANAGEMENT Empowered Responsible STAFF DEVELOPMENT Competencies listedAssessedStaff trained Reassessed MOTIVATION Communicate Reduce certainty Convinced

  10. Determining competencies • Environmental scan • Literature review • Prior QUT and USQ work on reference librarian competencies • Position descriptions • QUT Liaison Librarian training module topics

  11. Developing skills • Varied approaches to meet diverse needs • Affordable • Meet adult need for personal discovery

  12. Meeting need for personal discovery • Individual study projects • Play with technology

  13. Outcomes • Improved competence • Confident with changing technology • High change tolerance • Success in competitive funding environment • National award

  14. Conclusion • Build change readiness through good communication • Involve staff in decision making • Develop staff appropriately • Allow time

  15. National park scene • Photos by Gordon Smith, used with permission

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