1 / 18

Communication Technology Proposal – Wal-Mart

Communication Technology Proposal – Wal-Mart. Chris Barch, Angela Becker, Amanda Massie, Laura Miller, Debbie Musgraves PF310 – Communication Technologies Professor Amy Banta June 22, 2004. 4 for 1 Consulting, Inc. Presented By: ‘4 for 1 Consulting, Inc.’. Introduction.

reuben
Download Presentation

Communication Technology Proposal – Wal-Mart

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Communication Technology Proposal – Wal-Mart Chris Barch, Angela Becker, Amanda Massie, Laura Miller, Debbie Musgraves PF310 – Communication Technologies Professor Amy Banta June 22, 2004 4 for 1 Consulting, Inc. Presented By: ‘4 for 1 Consulting, Inc.’

  2. Introduction • Perpetual & Innovative Communication is essential • Web-based Conferencing • Bridge Communication Gaps • Decrease Costs • Free-flowing Communication

  3. Communication Needs Analysis • Store Development Oversight • Web Conferencing Will Enable Stores to Share… • Applications • Spreadsheets • Graphics • Web Conferencing Will Allow Participants… • To Interact • Conduct Text Chats • Take Polls

  4. Communication Needs Analysis • Cost Savings • Travel Expenses • Estimated Savings of $4,700 per month • Web Conferencing is… • Less Costly • More Efficient

  5. Plan of Action • Web Conferencing • Minimal Equipment Costs • Streaming Audio Allows • Versatile Control • Instant Feedback • Microsoft Live Meeting • Reliable & Compatible • Interactive Meetings • Face-to-Face Without the Costs • Video & Audio Playback

  6. Rationale • Global Expansion • Internal Communication • External Communication • Decrease Travel • Down Time • More Productivity

  7. Microsoft Live Meeting • Uses Existing Equipment • Download 2 Megabytes • Bandwidth Speeds • Internet Browser • Web Camera

  8. Webex • Free Meetings • Chat in Text Form • Interactive Presentations • Enable HTTPS Protocol • Reliable • 99.85% Uptime Reliability

  9. Budget Analysis • Rising Travel Costs • 28% of Meeting Planners Using Web Conferencing • Opportunity To Reduce Administrative Costs • 30% Cost Reduction Within 2 Years • $12 Million Savings

  10. Cost Analysis • Variable Based on Use • Support From Us • No Equipment Cost • IP (VOIP) Reduces Call Costs

  11. Training Plan • Basic Training for Meeting Hosts • One-Hour Training Session • On-Site Computer Lab • Conducted Via Web Conference • Learn • Participate

  12. Anticipated Technology Problems • Initial Cost of Equipment • Technically-Challenged Employees • Increased Security Risks

  13. Resolutions to Cost Problem • Consider ROI • Less Travel Costs • Employee Productivity

  14. Resolutions to Technically-Challenged Employees • Consider ROI • Less Time Spent Correcting Errors • Hire Experienced Training Firm

  15. Resolutions to Increased Security Risks • Perform Security Assessment • Oracle Real-Time • Choose Web Conferencing Software that Offers Security Features • Data Integrity • Confidentiality • Authentication and Access Control • Database Security • Firewall and Proxy Support

  16. Conclusion • New Role of Leadership • Cost Saving Benefits • Reduce Travel & Store Development Costs • Interactive Training • Monitor Employee Performance • Global Expansion • Solicit Feedback • Streamline Training • Define Excellence

  17. References • Biggs, M. (2000). Webex bolsters corporate communication. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pr/article19/index.html • Dix, J. (2001). Collaborative effort simplified using Webex. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pdf/webex_article103.pdf • Expedia Online Edition (2004). Corporate travel. Retrieved: June 4, 2004. From: http://www.expedia.com/daily/corporate/default.asp • Heverly, Robert A. (1998, July 10). Training Helps Employees Overcome Technophobia. • Retrieved June 4, 2004. From: • http://albany.bizjournals.com/albany/stories/1998/07/13/focus4.html?Page=1 • Kahn, S. (2001). Electronic meetings increase as travel eases. [Online]. Retrieved: June 5, 2004. From: http://www.usatoday.com/tech/news/2001-05-22-e-meetings.htm • Padmanabha, Amar. (2004, April). Oracle Web Conferencing Security Overview. • Retrieved June 4, 2004. From: http://otn.oracle.com/products/ortc/pdfs/owcsecuritywp.pdf • Snider, M. (2000). How nice not to meet you. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pdf/webex_article98.pdf • Wal-Mart (2003). About [Online]. Retrieved; June 5, 2004. From: http://www.walmart.com • Web Conferencing Central (2002). Features [Online]. Retrieved: June 4, 2004. From: http://www.web-conferencing-central.com/web-conferencing-features.html

  18. We Invite Your Questions

More Related