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2018 UNC System Employee Engagement Survey Summary of Results

2018 UNC System Employee Engagement Survey Summary of Results. Overview of Engagement Survey Project & Survey Instrument Key Findings & Trends Next Steps/Action Planning Q & A. Agenda. Goal:

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2018 UNC System Employee Engagement Survey Summary of Results

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  1. 2018 UNC System Employee Engagement Survey Summary of Results

  2. Overview of Engagement Survey Project & Survey Instrument • Key Findings & Trends • Next Steps/Action Planning • Q & A • Agenda

  3. Goal: • The University will systematically focus on recruitment, retention, and development of the most talented and diverse workforce possible at all levels over the next five years. • Metric: • Create an implementation plan (including the details of proposed data collection and metrics) to systematically measure — at all levels — engagement, retention, succession planning, and investment in professional development in order to promote System-wide improvements in these areas. • Employee Engagement • UNC Strategic Plan – human capital

  4. Three Survey Cycles • First - 2018 • Second - 2020 • Third - 2022 • 2018 - Setting the Baseline • Establish targeted goals for incremental improvement in 2020/22 • Determine relationships to other HR metrics • Background

  5. Survey overview Methodology Online survey administered: January 29 – February 19, 2018 Response Rates 2017 System Wide Overall Response Rate: 22,659/45,299 – 50% Benchmarks 2017 Great Colleges Honor Roll 2017 Carnegie 2017 Public Institutions 2017 Enrollment Size 2017 Southeast Region 2018 UNC Core Population Aggregate 60Survey statements on a 5-point agreement scale 17Benefits Satisfaction Questions on a 5-point satisfaction scale 2 Open-ended questions 10 Demographic Questions 1 Multi-select question

  6. UNC System Avg Participation WCU Participation Rate 50% 55% UNC System Avg Positive Rating WCU Avg Positive Rating 63% 68% Participation Rates and Positive Engagement Ratings with Benchmarks

  7. Response rates

  8. Top ten statements Statements are sorted by highest positive response

  9. Top ten statements Statements are sorted by highest positive response

  10. Bottom ten statements Statements are sorted by lowest positive response

  11. Bottom Ten Statements Statements are sorted by lowest positive response

  12. Barometer statements

  13. Institutional Pride/Culture • Job Satisfaction/Supervisory Support • Job Fit, Autonomy & Connection to Mission • Senior Leadership • Professional Development • Diversity, Equity & Inclusion • Strengths

  14. Resource Constraints • Work/Life Balance • Performance Management/Accountability • Communication • Opportunities

  15. Benefits Survey statements – Positive responses by employee type

  16. Fall 2018: Continued Rollout of Results to Campus Community • Fall 2018/Spring 2019: Integration of Results with Related Strategic Initiatives • Jan/Feb 2020: Second Survey Launched (Follow-up Surveys will be Administered in 2020 and 2022) • What’s next

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