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High performance Workforce

Discover how the Brunswick Sewer District achieved a high-performing workforce through innovative work schedules and programs. Learn from Robert A. Pontau Jr., Assistant General Manager, about their success in managing construction projects, day-to-day operations, personnel, and more.

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High performance Workforce

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  1. High performance Workforce Work Schedules and Programs that helped the Brunswick sewer district achieve a high performing workforce

  2. Your Wonderful Presenter • Robert A. Pontau Jr., PE • Assistant General Manager • Runs all construction/capital projects • Day to day operations manager • Plant and collection system • does not touch stuff • At the plant anyway • Weekend warrior • personnel manager • Selectman in Durham • Smile!

  3. Why I do what I do

  4. One size fits all? • Employees have kids • Take care of elderly or disabled • Dietary restrictions • Big hair! • Who cares? Is the reason important? • We all have different needs • We all have different opinions • What is the end goal?

  5. Why do we work 8-hour days? • Product of 19th century socialism and 20th Century Industrial growth • the Federation of Organized Trades and Labor Unions resolved in 1884 that "eight hours shall constitute a legal day's labor” • 8 Hour Workday was determined to be most efficient schedule for factory production. • June 26, 1940 – Fair Labor Standards Act • Established 40 Hour Week • Overtime Pay “Eight hours labor, eight hours recreation, eight hours rest” -Robert owen, 1817

  6. Keep in mind…. • 2 Income households were uncommon • 1940- 15.2% of married women Were employed • Most work was production based • Automobiles • War preparation • Steel Production • Growth in manufacturing MAYBE ONE SIZE FITS ALL WORKED?

  7. Leonhard Widrich, Contributor, Huffington Post • One of the first businesses to implement this was the Ford Motor Company, in 1914, which not only cut the standard workday to eight hours, but also doubled their worker’s pay in the process.  To the shock of many industries, this resulted in Ford’s productivity off of these same workers, but with fewer hours, actually increasing significantly and Ford’s profit margins doubled within two years.  This encouraged other companies to adopt the shorter, eight hour work day as a standard for their employees.

  8. Interesting Facts of today • 80% of People Work after they leave “work” • 50% Check Email from bed • Average person works 7 hours per week outside of the office • 59% of workforce is hourly (2014) • 70% of them are under 30 • Do you ever really leave work? “It is high time to rid ourselves of the notion that leisure for workmen is either lost time or a class privilege.” -Henry Ford

  9. WHAT IS THE POINT?

  10. Brunswick Sewer District’s Success

  11. Stop Punching the clock!

  12. Key Policies

  13. BSD Case study-Employee Absences One employee missed 25 days due to heart surgery One employee missed 38 days due to back surgery

  14. BSD Case study-Employee Absences One employee missed 25 days due to heart surgery One employee missed 38 days due to back surgery

  15. Collection & Pumping Crew Production

  16. BSD Goals/Bonus program • 3 Goals per employee • 1% bonus for each goal achieved • Individual, team, department

  17. BSD Case StudyTreatment Plant Efficiencies Saves 104 hours/year $5,200 • Reduction in plant walks • How many problems are discovered? • What is the benefit of discovering a problem early? • No longer staffed 365 days/year • Why come in to test pH? • Beyond policy changes… • Reduced power consumption $30,000/year • Reduced heating costs $20,000/year • Reduction in chemical usage $25,000/year Saves 104 OT hours/year $6,500

  18. Questions? Thank you!

  19. References • https://qz.com/work/1189605/the-9-to-5-workday-isnt-just-hated-its-obsolete/ • https://en.wikipedia.org/wiki/Eight-hour_day • https://www.askspoke.com/blog/hr/40-hour-work-week/ • https://www.cnbc.com/2017/05/03/how-the-8-hour-workday-changed-how-americans-work.html • https://www.huffpost.com/entry/the-origin-of-the-8-hour_b_4524488

  20. Discussion Topics • What does your organization offer for benefits and sick time? • Has anyone else eliminated time clocks? • Does anyone utilize an “open” schedule • How many people have after work/school activities like coaching or taking care of someone? • Do you feel appreciated by your employer? • Is there a disconnect between management and employees • Should the benefits be the same across the board? • At BSD we fit the jobs to the talent we have, not vice versa • Are there other ways employers can meet the individual needs of their employees?

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