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City of Houston Temporary Employee Services Program Analysis Fiscal Affairs Committee Brief

This report analyzes Houston's Temporary Employee Services Program, recommending awarding 14 contracts with a $38 million contract authority over 3 years to enhance HRTE services. The program overview, utilization, objectives, proposal process, evaluation criteria, and recommendations are detailed.

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City of Houston Temporary Employee Services Program Analysis Fiscal Affairs Committee Brief

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  1. City of HoustonTemporary Employee Services Program AnalysisFiscal Affairs Committee Brief November 8, 2010 Omar C. Reid Human Resources Director

  2. Temporary Employee Services Program • Current 10 Contracts Expire November 30, 2010 • RCA for November 9, 2010Recommending – • Awarding 14 Contracts – Effective December 1, 2010 • 7 – Temporary employee administrative agencies • 7 – Information technology staffing agencies • $38 Million Contract Authority for 3 one-year terms • $11 million per year • $5 million contingency • First contract term (11 months) • Two option years

  3. Temporary Employee Services Program Overview • HR’s Temporary Employee Services (HRTES) : • Has managed the program since the early 1980’s • Assists customer city departments • Coordinates all temporary assignments • Performs ongoing contract administration • Provides financial reporting and budget review • Negotiates best value and delivery of services • Temporary employee services is a vital component of • departments’ staffing strategy

  4. Current Program Utilization • FY10 Expenditures – Temporary Employees • $12.9 million • Administrative / Clerical Personnel $5.2 million (40%) • Service / Maintenance Personnel $3.8 million (29%) • Professional / Technical Personnel $1.1 million ( 9%) • Information Technology Personnel $2.8 million (22%)

  5. Objective • Select Agencies and Staffing Firms providing best fit • Qualified Temporary Personnel • Timely Placement • Experienced Recruiters • Financial Capacity • Best Value • Proven Track Record • Established Houston office

  6. Proposal Process • RFP Release – August 6, 2010 • Proposals – Due August 31, 2010 • Paper Proposals - Review • 54 Proposals – Evaluated • 17 Proposals – Short List (12 incumbents, 5 new vendors) • 14 Proposals – Recommendation (11 incumbents, 3 new vendors)

  7. Evaluation Criteria • Management • Account Management Staff • Customer Service • Assignment Handling • Customer Service • Qualified Candidates • Accurate and Timely Invoices • Accurate Invoicing • Systems • Monitoring / Reporting • Electronic Interface

  8. Deliverables • Temporary / Information Technology Agencies • Demonstrated experience • Knowledgeable and experienced staff • Timely placement of personnel • Capacity to recruit/retain qualified personnel • Established Houston office • Best Value • Proven Results • MWDBE participation

  9. Recommendation The MW/DBEs (57%) designated agencies are certified by the Affirmative Action Division. *indicates that these vendors are “graduates” of the city’s MWDBE program. **indicates that these vendors are new to the citywide temporary employee services program.

  10. Fiscal Affairs Committee Brief THANK YOU!!! • Requesting your favorable consideration to: • Award 14 contracts • Provide 3 year contract authority of $38 million

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