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TTnet / Trainers Network Workshop ASSURING QUALITY IN THE PROVISION OF TRAINING Nora MT Byrne

TTnet / Trainers Network Workshop ASSURING QUALITY IN THE PROVISION OF TRAINING Nora MT Byrne 28 th February 2008. Purpose To give: An overview of certification in Ireland An overview of the FETAC Quality Assurance agreement process An overview of current ISO Standards

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TTnet / Trainers Network Workshop ASSURING QUALITY IN THE PROVISION OF TRAINING Nora MT Byrne

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  1. TTnet / Trainers Network Workshop ASSURING QUALITY IN THE PROVISION OF TRAINING Nora MT Byrne 28th February 2008

  2. Purpose • To give: • An overview of certification in Ireland • An overview of the FETAC Quality Assurance • agreement process • An overview of current ISO Standards • Future ISO standard

  3. Establishment of: • NQAI - The National Qualifications Authority of Ireland • was established on 26 February 2001 under the Qualifications (Education and Training) Act 1999. The Authority is an agency of the Department of Education and Science and the Department of Enterprise, Trade and Employment. It has responsibility for developing and maintaining the National Framework of Qualifications. • Aim: • wide recognition of outcomes of learning • improved access for learners to quality learning opportunities (www.nqai.ie) • Awarding Councils • FETAC (www.fetac.ie) • HETAC (www.hetac.ie)

  4. The National Framework of Qualifications – (www.nfq.ie)

  5. The Certification Process Standards for the Awards – Learning outcomes setting out the knowledge, skill and competence Programme – Delivery, duration, learner profile, context, value added Award – Parchment issued by Awarding Council to a learner who has been assessed as having achieved a standard

  6. Learning Providers • Organisation or individual that has agreed its Quality Assurance with an Awarding Body • Is a registered learning provider • Provides programmes leading to awards • Design / modify programmes to fit the learning outcomes and assessment methods outlined in a module descriptor

  7. FETAC Provider Quality Assurance • Providers register with FETAC via agreement on policies and procedures in how their programmes and services will be quality assured • Registered learning providers have access to FETAC awards (up to level 6) • FETAC monitor and evaluate effectiveness of a provider’s quality assurance system • Review of agreement – maximum period 5 years

  8. FETAC Quality Assurance Requirements • QA agreement required (Section 18 Qualifications Act) • Relates to all providers of education and training offering FETAC awards • Agreement process operative since January 2005 • All providers can register - public and private • Policy and procedures for • Communications • Equality • Staff recruitment/development • Assessment • Access,Transfer & Progression • Protection for Learners • Self evaluation • Subcontracting • Programme design & development

  9. Guidelines Policies and Procedures for Quality Assurance Agreement Process Criteria Registered Provider Award(s) & Standards Programme Validation Process National Monitoring Internal Monitoring & Self Evaluation Provider Delivery & Assessment FETAC Verification & Certification Key

  10. ISO – International Organisation for Standardization ISO 9000 Family of Standards ISO 10015 Quality Management - Guidelines for Training Instrument to improve performance of in-service training Covers the development, implementation, maintenance, improvement of strategies and systems of training that affect the quality of the products supplied by an organisation.

  11. ISO – International Organisation for Standardization ISO 9000 Family of Standards Learning Service Providers – International new standardunder development

  12. ISO Standard for Educational Services • Scope: Suitable framework for preparing standards in the field of educational services • Standards in specific areas of non-public training and education • Initial focus: - vocational (further) education - in-company training

  13. Why vocational education and training? • There is a special need for specific vocational training • Advancement of knowledge becomes more and more a key to successful corporate management • Lifelong learning and vocational training are now decisive factors determining competitiveness • Companies must use new ways of imparting knowledge to meet the challenges of ever shorter innovation and knowledge cycles

  14. Why vocational education and training? • A number of factors determine the quality of further education and training: • the extent to which it builds on existing knowledge • the degree to which it is tailored to company needs and practice • the successful transfer of the acquired knowledge or skills to the place of work. • Thus, quality assurance requires maximum cooperation between educational establishments and companies or students. • Standards ensure this interaction

  15. Enjoy your time in Ireland, Thank You

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