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UM Athletic Department 2004-05 Review

UM Athletic Department 2004-05 Review. May 2005. It Takes Everyone to Build a Team. Women’s IND Track Water Polo Wrestling Softball. Football Women’s CC Women’s Gymnastic Ice Hockey Field Hockey. Points of Pride Building Upon Tradition. Conference Championships – Nine Team Titles.

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UM Athletic Department 2004-05 Review

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  1. UM Athletic Department2004-05 Review May 2005 It Takes Everyone to Build a Team

  2. Women’s IND Track Water Polo Wrestling Softball Football Women’s CC Women’s Gymnastic Ice Hockey Field Hockey Points of PrideBuilding Upon Tradition Conference Championships – Nine Team Titles Overall U-M has won more titles than any other conference competitor.

  3. Points of PrideBuilding Upon Tradition • Football - Second Consecutive Rose Bowl Appearance (Final Poll 12th) • Six Teams finished in Top 10 (to date) • 22 Teams made NCAA or postseason competition • Softball ranked #1. First team east of Mississippi River to be ranked #1 • 2nd Place in NACDA Director's Cup

  4. Points of PrideBuilding Upon Tradition • Braylon Edwards - Hesiman Finalist, Biletnikoff Award as best receiver, #3 pick in NFL Draft • Carol Hutchins, 900th career win, most of any Michigan coach • Pontiac Challenge Cup - won all three seasons • Matt Niemeyer, men's soccer Rhodes Scholarship Finalist.

  5. Victors ClubSupporting the Tradition • Implemented Three New Initiatives • Preferred Seating Program • Priority Point Program • Ticket Transfer Program (1 Year Only) • Results of Transition / Change • New Programs, Systems and Procedures • Increase Donor Participation • Enhance support for student-athletes

  6. Victors ClubPreferred Seating Program

  7. Victors ClubSupporting the Tradition Preferred Seating Program – Renewal Rates (May 2005) * “Normal” Attrition Rates are typically 1-3% ** There have been requests/donations to upgrade more than 2,600 tickets

  8. Victors ClubSupporting the Tradition Preferred Seating Program – Donations (April 2005)

  9. One-Time Transfer Program (As of April 2005) Seat Transfers # of Tickets Total Donations For 2005 Season 8,268 $4,133,750 For 2006 Season 3,311 $1,655,500 Total $5,789,250 • Transfer Donations will be dedicated to capital projects. • Option to transfer expired on April 30, 2005. • $500 Donation per ticket to Transfer.

  10. Victors ClubSupporting the Tradition FY05 is through March 31, 2005 only.

  11. Capital ProjectsUpdate

  12. Capital ProjectsAcademic Center

  13. Capital ProjectsJunge Family Champions Center

  14. THANK YOUfor your generous support of U-M student-athletes! GO BLUE!

  15. Group Ticketing Athletic Ticket Office

  16. Introduction • Background • Current Process • Internet Process • Question/Answers

  17. Background • Internet revolution in the ticketing industry • Impact of E-Venue, internet software - 93% of Rose Bowl orders - Season ticket renewals – accept credit cards in 2005 • Student ticketing – 100% online • Future of digital ticketing

  18. Current Process • Provide over 8,000 tickets to units/clubs • Coordinated by the Alumni Association • Circular Payment/Delivery Process – 9 steps

  19. Ticket Distribution 2004 2 AA contacts Ticket Office 3 Unit contacts customers 4 Customers submit order to Unit 1 Unit contacts Alumni Association. 5 Unit pays AA 6 TO provides tickets to AA 7 AA provides tickets to Unit 8 Unit provides tickets to customer 9 AA pays TO

  20. Eliminate Circular Processes Not Handle Money/Tickets Able to return unused tickets Keep Block Seating Ticket Office Knows Seat Location Tailgate tickets - homecoming Internet Process

  21. Ticket Distribution 2005 1 Unit contacts AA/TO 2 Unit contacts customer 3 Customer orders online 4 TO mails tickets to customer

  22. Group Leader Not handle money Determine limits Determine delivery Mail instructions Access to “attendees” Alumni Go to website Sign in ID/Password Follow instructions Receive email confirmation Receive tickets in mail or pick-up on campus. Instructions

  23. Additional Procedures • Deadline • No phone orders • $7 per order handling fee • Not mandatory yet • Use of checks/credit cards

  24. QUESTIONS?

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