Mobile Løsninger for fagfolk i felten

1. Mobile Løsninger for fagfolk i felten Hvorfor bruker nesten 10.000 serviceteknikere ePocket Handyman…

2. 25 7000 20 6500 15 6000 5000 10 4500 8 4000 6 2000 4 1400 2 250 0 0 96/97 97/98 98/99 99/00 00/01 01/02 02/03 03/04 05/06 Turn over 2007: NOK 25 Mio Lisences sold: 9 100 Who we are… • Norwegian Company • Founded in 1998 • 25 employees • Subsidiary in Gothenburg (2007) and in Dortmund (2008) • 9000 users in over 900 companies • Customers size ranges from 1 to 1000 service technicians using Handyman • Over 50% of electricians use ePocket Handyman in Norway • Established market standard: Frequent requirement in public tenders, that service suppliers use ePocket Handyman software

3. Who is using ePocket Handyman Facts: Over 9000 users Some 900 customers About 5000 Electricians About 4000 other service technicians • Customers size ranges from 1 man companies to 1000 service technician companies using Handyman

4. Benefits for our customer 4 hour more billable time per service technician per week Up to 50% reduced back office work Up to 85% improved cash management by faster billing cycles and improved inventory management Improved quality by better documented work Proven standard technology – easy to configure for different industries Quick installations

5. Handyman provides clear value drivers and high ROI • Usually high ROI for Mobile Service Solution • Significant service quality improvements • Out-of-the-box solution secures fast time to market and short payback period

6. Handyman provides measurable KPIs

7. How does it work?

8. Simplify the service process by using Handyman

9. Simplify the service process by using Handyman

10. So let’s see how it works…