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The Role of the Community & Primary Care Outreach Librarian

Rachel Southon, Outreach Librarian at North Hampshire Hospital NHS Trust, trains health professionals to utilize library services & information resources. Services include literature and website searching, tailored training, and promotion strategies. Collaborations with GPs and health authorities are key to promoting and expanding outreach efforts.

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The Role of the Community & Primary Care Outreach Librarian

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  1. The Role of the Community & Primary Care Outreach Librarian Rachel Southon Outreach Librarian North Hampshire Hospital NHS Trust

  2. Current Role • Predominantly training • Generate awareness of library services • To train health professionals to utilise the library services and information resources • Support services • Literature searching • Website searching

  3. Users • Rushmoor & Hart PCG • 26 GP Practices • Surrey Hampshire Borders • North Hampshire PCT • 37 GP Practices • Alton Community Hospital • Chase Hospital, Bordon • Mental Health

  4. Training • Courses Offered: • Basic Literature Searching • Refresher/ Advanced Literature Searching • Internet Skills • Evidence Based Healthcare – Finding the Evidence • Tailored to their needs • Flexible times • Flexible locations • Group or one-to-one • Free of charge • Evaluated – Immediate and after 2 months

  5. Promotion of service ... • Meetings with key individuals • Outreach Colleagues • Practice Managers / Community Locality Managers • Clinical Governance Leads • Devised Leaflet • Presentations at Team Meetings • Leaflet / Poster drop to Practice Managers • Personalised Letters to Practice Nurses • Health Authority Email / Internet Training • Collaboration with GP Tutors – PGEA approval

  6. Future Promotion ... • Mental Health • Dentists

  7. Training Sessions Total Hours Training Location Practice Library Group Size Total Trained Total – 90 (Jan-Oct 2001) 124.5 Hours 51% Work Setting 49% Library 79% one-to-one 170 Total Trained (Estimated total 1270) Outreach Activity so far ...

  8. Percentage Received Outreach Training

  9. Extra Activity so far ... • GP and Community Book Budget • Rushmoor & Hart Clinical Governance Meetings • Information Access Points • Fairway House • Alton Community Hospital • Parklands • Health Authority Email/ Internet training

  10. Training Location Training Sessions Total Hours Group Size Total Trained Total 30 Practices 19 Previously unvisited 3 new practices for Nov 77 training sessions (May-Oct 2001) 136.5 Hours 17% one-to-one, 56% 2-4, & 27% 5 or more 276 Total (Grand Total 446) Health Authority Training Statistics

  11. Percentage Received Health Authority Training

  12. Future Role • Expansion of training offered • New products • EBSCO Online / ZETOC • ATHENs • Reference Management Software • Advise / Help set-up practice libraries • Clinical Librarian role – involvement in practice meetings?

  13. Perceived Needs • Access to IT / Internet resources • GP Connect / Health Authority • IT competency • Distance / Convenience • Time • Money

  14. What do Library Service Mangers Need to do? • Funding • Marketing – promote the service at any opportunity • Develop support services • Collaboration with other managers or region

  15. Contact Rachel Southon The Healthcare Library North Hampshire Hospital Aldermaston Road, Basingstoke RG 24 9NA Tel: 01256 313182 Email: Rachel.Southon@bas.swest.nhs.uk

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