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Evolution Of Talent. Barbara Kolosinska, C&M Recruitment. Evolution of Talent. Are you finding it harder to source quality candidates for your company now compared to 10 years ago? Yes No. How the times have changed.
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Evolution Of Talent Barbara Kolosinska, C&M Recruitment
Evolution of Talent Are you finding it harder to source quality candidates for your company now compared to 10 years ago? • Yes • No
How the times have changed • Travel used to be based mainly on traditional roles i.e. Business/Retail Travel Consultants, Managers etc. • Now includes digital/marketing roles • Technical/computer ability • Online experience now expected • 30 to 40 core travel roles in early 00s • 70 to 80 core travel roles now
Sli.do Question What’s the biggest staffing challenge facing your company at the moment? • Attraction • Retention • Development
Attracting Talent Millennials don’t have to work for your company… but why should they? • Flexible hours • Work from home • CSR policy / wellbeing • Job shares • Gym membership • Team nights out
What Gen Y / Z Want • Expectations have evolved • Feel more empowered • More savvy than baby boomers • Work/life balance is key • Positive working environment • Company culture – ethics, values & morals • Clear career growth opportunities
Millennials’ Expectations • 86% would consider taking a pay cut to work at a company with positive values (SOURCE: LinkedIn) • 75% would like more opportunities to work remotely (SOURCE: Deloitte) • 88% would like more control over when they start and finish work (SOURCE: Deloitte) • Just one in three expect to have moved jobs for a higher salary in five years’ time (SOURCE: Staples)
Retaining Talent • Good communication • Keep them motivated – new challenges • Regular feedback and recognition • Identify career path opportunities • Empower staff • Work/life balance (again!) • Fun and enjoyment
Some candidates just want different things… During their probation, a new employee at one of our clients liked to regularly spend their lunch break at a Thai massage parlour…and would then return and tell the office exactly what they’d been up to!
Some candidates just want different things… When being interviewed for a role that involves regular weekend shifts, one candidate said they wouldn’t be able to work on Sunday mornings because they play in a Sunday league football team
Developing talent • Mentors • Training • 1-2-1 guidance (both official and unofficial) • Clear career goals / plan • 360 degree development • Incentives / away days
Conclusions • Travel roles are much more varied than 10/20 years ago • Attract, retain, develop • Millennials want flexibility, work/life balance, wellbeing policy etc. • Offer career paths and training • Salary isn’t everything!
Barbara Kolosinska barbara@candm.co.uk 07507 602 069 www.candm.co.uk