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SIP APP FEST — Zultys

SIP APP FEST — Zultys. Patrick Ferriter Director of Product Marketing Zultys Technologies. Media Exchanges. MX250 and MX1200 Dedicated DSP and processing resources Real time Linux OS Ideal platform for SIP based applications. MXIE. Supported operating systems Windows 2000 Windows XP

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SIP APP FEST — Zultys

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  1. SIP APP FEST — Zultys Patrick Ferriter Director of Product Marketing Zultys Technologies

  2. Media Exchanges • MX250 and MX1200 • Dedicated DSP and processing resources • Real time Linux OS • Ideal platform for SIP based applications

  3. MXIE • Supported operating systems • Windows 2000 • Windows XP • Presence • Instant Messaging • Chat • 3rd party call control

  4. Buddies • Appear on right hand column • Select from MX corporate address book • You can • see their presence • drag and drop to make a call • initiate IM or chat

  5. Presence options • Set to automatically change • with PC activity • with phone activity • Select those who can • view your presence

  6. Call handling rules • Rules based on • presence • time of day • caller id • …

  7. Rule management • Rules executed sequentially • Enable and disable rules • Move rules up and down in priority

  8. Operators using presence • Operators • see presence of everyone in the enterprise • much more useful than legacy BLF • Intelligent call routing • to secretary if in a meeting • to voice mail if busy • Callers • have a professional impression of the company

  9. IM and Chat • Reduces cost • phone calls • Saves time • see presence • send IM • get immediate response • Operators • IM to see if user can take a call

  10. Call logging • MXIE call log • integrated with MX CDR database • Log into MXIE anywhere • call log accessible • Click to initiate a call back

  11. Use any SIP device

  12. MXIE and 3rd party call control • MXIE • binds to a specific phone • association created in MX • can initiate and control calls • Call status indications • on phone • on MXIE

  13. Basic CRM integration • MXIE has TAPI support • used to make and receive calls • screen pops • Compatible with • Outlook • Goldmine • Maximizer • ACT! • …

  14. SIP Phones • ZIP 2 • all SIP call functions • ZIP 4x4 • all SIP call functions • SIP based instant messaging • Encrypted calls initiated using SIP

  15. ZIP 4x4 IM Notification

  16. ZIP 4x4 IM Review

  17. ZIP4x4 Encryption • Encryption is standard feature • secure internal or external conversations • 128 bit AES encryption • increases bandwidth requirement by 2% • 4 extra bytes on 172 byte packet • Negligible time to encrypt or decrypt • adds 100 µs to packet delay • Visible indication on LED when encryption is on

  18. ZIP 4x4 Encrypted call

  19. Total Management • Windows based management • of all aspects of the system • add users in seconds

  20. Device Management • SIP based device management • software updates • configuration updates • NOTIFY

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