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Hospitality is an umbrella term that encompasses different types of services such as managing events, handling varied hotel works, clubs, bars and tourism. All courses are designed differently, so one will learn different things in each of these courses. One will be exposed to the working process of the tourism industry, management of events, hotels, etc. One will learn how to serve the customers and fulfill their requirements.
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HOSPITALITY COURSES IN AUSTRALIA
WHAT IS HOSPITALITY Hospitality is both a concept as well as an industry. The term "hospitality" refers to the relationship between a guest and a host. Some businesses rely on hospitality to perform their operations and generate revenue. These hospitality businesses include restaurants, cafes, clubs, bars, hotels, motels, coffee shops, and travel agencies, just to name a few.
WHY HOSPITALITY IS IMPORTANT? Hospitality Boosts Customer Retention Hospitality Encourages Positive Customer Reviews Hospitality Distinguishes Businesses from their Competitors Great brand reputation Rewarding industry to work in
TYPES OF HOSPITALITY COURSES Short Courses Certificate II in Hospitality Food Safety Handlers Certificate III in Hospitality Food Safety Supervisor Advanced Diploma of Hospitality Management TAFE certificates & diplomas Diploma of Hospitality Management Certificate III in Commercial Cookery Bachelor Courses
DUTIES IN HOSPITALITY MANAGEMENT Organize and coordinate people and operations Manage budgets and approve expenditures Establish standards for customer service Ensure adherence to relevant legal, health and safety regulations and guidelines Supervise and oversee staff members Check supplies and equipment quantity and quality Keep and update relevant documents and records
HOSPITALITY COURSES CAREER OUTCOMES Hospitality manager Chef Hotel manager Cafe or Restaurant Manager Food and Beverage manager Event Manager Tourism Operator Room service Provider Hospitality, Retail or Service Manager Bar Manager Conference Coordinator Tour Guide
EARNING PROSPECTS The salary in this field depends upon the organization in which you are working and your job profile. A fresher with certificate and diploma can earn somewhere around 12000 to 15000 per month and for a candidate with a degree in hotel management the starting salary could be anything around Rs. 15,000 to Rs. 20,000 per month. After some experience the salary could be anywhere between Rs. 20,000 to Rs. 25,000 per month.
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