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Darrell Brown Associate Professor of Accounting Portland State University

Darrell Brown Associate Professor of Accounting Portland State University. Managerial Accounting and Control: MBA 512. Agenda. Review BSC a bit Coast Guard example Group exercise—BSC Discuss strategic cost management. Designing Balanced Scorecards—Strategic Perspectives.

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Darrell Brown Associate Professor of Accounting Portland State University

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  1. Darrell BrownAssociate Professor of AccountingPortland State University Managerial Accounting and Control: MBA 512

  2. Agenda • Review BSC a bit • Coast Guard example • Group exercise—BSC • Discuss strategic cost management

  3. Designing Balanced Scorecards—Strategic Perspectives • Developing a balanced scorecard addresses four strategic perspectives that enhance shareholder value creation through • learning and innovation that helps improve • internal processes needed to create • customer value that leads to • financial success

  4. Designing Balanced Scorecards—Strategy Map • Balanced scorecards are developed by designing strategy maps • Strategy maps are designed from the top down by • determining financial goals • identifying how to create customer value • determining the operational means for achieving that value proposition • defining the type of climate and culture necessary to support these objectives

  5. Designing Balanced Scorecards—Metrics • After the strategy map has been developed, the organization must identify key performance indicator (KPI) measures for each goal • The KPI provides a basis for monitoring goal performance • The KPI must be a metric – not a process or program. KPIs are values that can be quantified and compared across periods oftime

  6. Group Exercise • Build a top-level strategy map for the MBA+ using Stakeholder, Student/Employer, Internal, and Learning/Innovation perspectives. • Our mission is to offer the region’s top MBA program for fulltime students and part-time working professionals who aspire to lead the success of the regional economy. Fulltime students will be increasingly attracted from outside the region, while part-time students will be professionals working in regional industries. The program develops expertise in technical business disciplines, an understanding of the role of innovation, a capacity for leadership, and knowledge of the regional economy. (working draft)

  7. Operationalize this strategy map • Strategy map should have goals • Identify key performance indicators for each goal • How will you measure each KPI? • How will you report each KPI?

  8. Finish • Questions • Comments • Suggestions

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