Supplying the hybrid library – the agent’s role

1. Supplying the hybrid library – the agent’s role Robert Bley, Sales Manager: E-Access Solutions

2. Obtaining content: A complex problem! Supplying the Hybrid Library – The Agent’s Role

3. Solutions: Full text journals • Identify and select individual titles or packages • What’s out there?- Subject checklists- Catalogue- DataSwets • Will it integrate with your library portal, VLE, or reading list software? • Is it cross-searchable alongside other resources? • License negotiation – likely to be based on site license rather than concurrent usage, but Swets can advise and help! • Offers from publishers • Initiatives from consortia etc • Administration / setup. • Invoicing alongside your other subs • Linking / helping with resource discovery • Usage monitoring • Renewal • Claiming Supplying the Hybrid Library – The Agent’s Role

4. Solutions: Databases • Identify and select package • What’s out there?- Subject checklists- Catalogue- DataSwets • Full text v. A&I content • Full text in the database or outside? • Will it integrate with your library portal, VLE or reading list software? • Is it cross-searchable alongside other resources? • Full text embargoed? • License negotiation – likely to be based on concurrent usage rather than site license, but Swets can advise and help! • Administration / setup. • Invoicing alongside your other subs • Linking / helping with resource discovery • Renewal Supplying the Hybrid Library – The Agent’s Role

5. The modular site for buying, accessing and managing your subscriptions Supplying the Hybrid Library – The Agent’s Role

6. SwetsWise: e-procurement Full web subscription management service • End user and centralized ordering • Catalogue browsing/ordering • Built-in approval procedures • Renewals, claims, cancellations, subscriber data changes, reports etc. Rapid electronic transfer of order information Supplying the Hybrid Library – The Agent’s Role

7. SwetsWise: online content • The largest e-journal gateway… Supplying the Hybrid Library – The Agent’s Role

8. Underlying Principles - Depth of content - Ease of access - Total management - …..more than a one-stop shop - Adaptable and fully integratable - Meet hybrid / virtual libraries’ needs Supplying the Hybrid Library – The Agent’s Role

9. - Full integration Content - Largest single gateway - Linking service - Control of document delivery & pay–per- view - Full coverage of the library collection – regardless of media or location Supplying the Hybrid Library – The Agent’s Role

10. Linking arrangements with third parties: examples Supplying the Hybrid Library – The Agent’s Role

11. Supplying the Hybrid Library – The Agent’s Role

12. Supplying the Hybrid Library – The Agent’s Role

13. Supplying the Hybrid Library – The Agent’s Role

14. Some of our Linking Partners Supplying the Hybrid Library – The Agent’s Role The customer!

15. Databases Database A&I layer Full text?

16. Electronic Journals Publisher A Publisher B Supplying the Hybrid Library – The Agent’s Role Publisher C

17. Gateways Full text @ Publisher A Swets.proxy Full text @ Publisher B Swets.proxy Swets.proxy Search header data Full text @ Publisher C Supplying the Hybrid Library – The Agent’s Role

18. Linking Local OPAC Journal titles Issues MARC 856 field Table of Contents Supplying the Hybrid Library – The Agent’s Role Abstract & Full Text

19. Databases AND Gateways – the best of both worlds? Database A&I layer Full text? Supplying the Hybrid Library – The Agent’s Role Publishers

20. Stable multi-level linking: How it’s done! http://www.swetswise.com/link/access_db?issn=nnnnnnnn&vol=nnnn&iss=nnnn&page=nnnn …or translated into a real example... http://www.swetswise.com/link/access_db?issn=00017272 &vol=80 &iss=3 &page=24 &FT=1 Supplying the Hybrid Library – The Agent’s Role

21. Supplying the Hybrid Library – The Agent’s Role

22. Supplying the Hybrid Library – The Agent’s Role

23. Alerting • TOC alerts automatically disseminate the availability of new journal issues • Search alerts automatically disseminate the availability of new articles of interest to the user • Customizable texts for library marketing! • Choice of formats - Automatic alerts on new journals added to SwetsWise or to your account Supplying the Hybrid Library – The Agent’s Role

24. Supplying the Hybrid Library – The Agent’s Role

25. Supplying the Hybrid Library – The Agent’s Role

26. Supplying the Hybrid Library – The Agent’s Role

27. Management • Faster set up times (Triple E project) • EDI • Grace periods – all except 13 publishers! • Automatic license chasers • Publisher acceptance of Swets proxy • Auto-access • Ready made linking URLs • License management - Auto-claiming Supplying the Hybrid Library – The Agent’s Role

28. The system will show you what it’s claimed for you! Supplying the Hybrid Library – The Agent’s Role

29. EDI Exchange of electronic information according to standards Exchange of electronic information according to standards • Input: • Invoices • Check in • Claim responses Swets System Supplying the Hybrid Library – The Agent’s Role • Output: • Claims • Orders

30. EDI interfaces - Swets Information Services is enabled to handle ALL EDI Transactions: - - Claiming - Ordering - Invoicing - …in both X.12 and EDIFACT formats, and can do so by - Email - FTP - On Disk - But not all ILS vendors accept these formats and transactions Supplying the Hybrid Library – The Agent’s Role

31. What about print? • Labour intensive processes in the library: • Checking-in • Claiming • Processing • …but still necessary! Supplying the Hybrid Library – The Agent’s Role

32. Leave it to the agent: Consolidation Service • Consolidation service • You receive all issues from publishers all over the world in one shipment. • 9 distribution centers around the world • 6 million issues annually • Issues processed in 24 hours in the distribution centers Supplying the Hybrid Library – The Agent’s Role

33. Leave the work to us • From Direct -----> Consolidate your subscriptions: Consolidation Service Supplying the Hybrid Library – The Agent’s Role

34. Leave the work to us • You receive all issues in one shipment, in a frequency you desire • Additional services can be provided Supplying the Hybrid Library – The Agent’s Role

35. Consolidation • Receiving all issues once per day/week/month • Automatic claiming • Packing lists • Missing issues sent directly Reports • Arranging transport & dealing with customs - Online overview via DataswetsConnect Supplying the Hybrid Library – The Agent’s Role

36. Circulation list Alphabetical issue sorting Sticker service Classification stickers Processing free issues Library stamp Security strips Sealing of issues Label location Packing List on floppy Add on Services Supplying the Hybrid Library – The Agent’s Role

37. Subscription services: Regardless of media - Control: - Over your subscription management process - Currency risk management • Cost savings: - Optimize your workflow - Provide all required information, aggregation function - Convenience: - Customer Service: single point of contact - Provide all required information, aggregation function- One to many, to one! Supplying the Hybrid Library – The Agent’s Role