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Road Trip: The AAMVA EVVE Pilot Project Rose Trasatti NAPHSIS Project Manager. What is EVVE?. Electronic Verification of Vital Events Started as a partnership between SSA and NAPHSIS Remote message-based queries for birth and death records
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Road Trip: The AAMVA EVVE Pilot Project Rose Trasatti NAPHSIS Project Manager
What is EVVE? • Electronic Verification of Vital Events • Started as a partnership between SSA and NAPHSIS • Remote message-based queries for birth and death records • Authorized users have a single interface to generate a verification query to any participating jurisdiction throughout the country
What is EVVE? • NAPHSIS national clearinghouse (hub) • Standard Internet-based XML Vital Event Transaction (VET) • Knowledge database for jurisdiction rules and data availability/mapping • Transaction log of exchanges of requests and responses between users and the jurisdictions via the hub • Management and billing reports
Benefits of EVVE • Protects against potential fraudulent activities • Improves customer service • Provides increased response rate to queries • Facilitates rapid access to accurate and verifiable vital record data • Integrates easily with current legacy systems
Who is AAMVA? • American Association of Motor Vehicle Administrators • Not-for-profit organization • Headquartered in Arlington, VA • Mission: "AAMVA is an association representing its U.S. and Canadian membership by working collaboratively to support and improve motor vehicle administration, safety, identification security and law enforcement." • www.aamva.org
Background • AAMVA is studying ways to verify source identity documents presented for issuance of: • Driver licenses • Driver permits • ID cards • AAMVA learned about the SSA EVVE pilot project
Funding • AAMVA and the FMCSA are providing funds to implement a nation-wide driver license fraud detection and prevention program • AAMVA/FHWA Cooperative Agreement DTFH61-97-X-00017 (Task 10) • Funding used for • Development of AAMVA infrastructure • NAPHSIS support services • EVVE system modifications • Transaction costs • State verification fees
Task 10 Working Group • Diverse Group • AAMVA representatives • NAPHSIS • DMV pilot jurisdictions • FMCSA • Provides general oversight and steering of the pilot project
Scope • DMV users will verify information on birth certificates presented as proof of identity • Pilot state participation • Iowa • Minnesota • Pilot scheduled to operate through 2004
Pilot Timeline • AAMVA/NAPHSIS project definition discussions began in January 2003 • Task 10 kick-off meeting April 2, 2003 • NAPHSIS EVVE enhancements completed November 2003 • AAMVA infrastructure/bridge modifications completed April 2004 • IA DMV went ‘live’ May 17, 2004
AAMVA/DMV Modifications • AAMVA infrastructure provides a communication bridge between the jurisdiction MVA host systems and the NAPHSIS EVVE hub • DMV generates a birth verification request in AMIE format and sends request to AAMVA bridge • AAMVA bridge translates request from AMIE format to VET XML and sends to NAPHSIS hub • AAMVA bridge receives VET XML response message from NAPHSIS hub • AAMVA bridge converts VET XML response into AMIE format and sends to DMV
NAPHSIS EVVE Enhancements • No-match file generated at the state EVVE-SI server • Invoice generation • Billing at agency or regional office level • AAMVA Invoice added • Multiple-agency flexibility • Different agencies can access different states • Different state fees based on agency • Agency-configured return codes • Session tracking identifier
AAMVA Documentation • System Specification • Procedures Manual • Implementation Guide • Pilot Evaluation Report (forthcoming)
NAPHSIS Documentation • Revised Technical Design Document • Revised EVVE System Operator’s Manual • Pilot Evaluation Report (forthcoming)
Pilot Transaction Pricing • Hub fees • $1,667/month per state for support • $665/month per state for transactions • Up to 10,000 transactions • $100/month per state for access • NAPHSIS fees • $0.20/transaction • State match fee • IA - $1.10/match • MN - $8.00/match (fee in statute)
Utilization Report (AAMVA) From 05/17/2004 through 05/23/2004 Number of Transactions State Full Count Count (No Monitor Transactions) IOWA 206 206 MINNESOTA 2 2 Totals: 208 208 Hit Rate (No Monitor Transactions) State Request Type Actual (MA/Total = %) Estimate by Session (MA/Total = %) IOWA BV 123/206 = 59.71% 123/172 = 71.51% MINNESOTA BV 1/2 = 50.00% 1/2 = 50.00% Totals: 124/208 = 59.62% 124/174 = 71.26% Utilization Report Week 1
Utilization Report (AAMVA) From 05/24/2004 through 05/30/2004 Number of Transactions State Full Count Count (No Monitor Transactions) IOWA 172 172 MINNESOTA 8 8 Totals: 180 180 Hit Rate (No Monitor Transactions) State Request Type Actual (MA/Total = %) Estimate by Session (MA/Total = %) IOWA BV 118/172 = 68.60% 118/144 = 81.94% MINNESOTA BV 0/8 = 0.00% 0/2 = 0.00% Totals: 118/180 = 65.56% 118/146 = 80.82% Utilization Report Week 2
Utilization Report (AAMVA) From 05/31/2004 through 06/03/2004 Number of Transactions State Full Count Count (No Monitor Transactions) IOWA 116 116 MINNESOTA 1 1 Totals: 117 117 Hit Rate (No Monitor Transactions) State Request Type Actual (MA/Total = %) Estimate by Session (MA/Total = %) IOWA BV 83/116 = 71.55% 83/101 = 82.18% MINNESOTA BV 1/1 = 100.00% 1/1 = 100.00% Totals: 84/117 = 71.79% 84/102 = 82.35% Utilization Report Week 3 (partial)
Utilization Report (AAMVA) From 06/03/2004 through 06/03/2004 Number of Transactions State Full Count Count (No Monitor Transactions) IOWA 24 24 Totals: 24 24 Hit Rate (No Monitor Transactions) State Request Type Actual (MA/Total = %) Estimate by Session (MA/Total = %) IOWA BV 22/24 = 91.67% 22/22 = 100.00% Totals: 22/24 = 91.67% 22/22 = 100.00% Utilization Report June 3rd
Initial Observations • Verification match rate has improved • During SSA pilot, IA birth verification match rate averaged 36% • Initial AAMVA EVVE pilot, IA birth verification match rate averaging over 85% • Same IA EVVE database used for both pilots • DMV users experiencing response times between 8-10 seconds overall • Noted many response times of 3-5 seconds
Initial Observations • Date Filed data entry problem • Date signed versus Date received • IA data problem with name field • Mainframe stored name in one field • Parsed into multiple fields for searching
AAMVA Task 7Authenticate Identity Document • On-line verification of driver licenses, permits, and ID cards • System will allow inquiries to verify jurisdiction issued documents • Document Number and Type • Last Name • Date of Birth • Real-time match/no match response • AAMVA infrastructure
Conclusion • Match rates have improved • DMV trained their users • DMV user keying birth verification data from the birth certificate • DMV and Vital Records offices have strong interagency communications • Post-pilot pricing structure needs to be addressed
Conclusion • NAPHSIS and its membership want to see EVVE become widely available and a national initiative • The leadership within NAPHSIS and AAMVA will be a critical factor in the success of EVVE with the AAMVA membership and users • Making EVVE successful requires cooperation and partnership-building relationships: • Between NAPHSIS and AAMVA • Between each jurisdiction vital records office and their DMV agency
Contact Information Rose Trasatti Project Manager NAPHSIS Headquarters (301) 563-6001 rtrasatti@naphsis.org www.naphsis.org