Building a Safety Culture

1. Building a Safety Culture Rich Gaul Safety Technical Advisor Ohio Bureau of Workers Compensation Division of Safety and Hygiene

2. National Safety CouncilModel Safety Management System Leadership commitment System management and communication Assessments, audits and performance measures Hazard identification and risk reduction Workplace design and engineering Operational processes and procedures Worker and management involvement Motivation, behaviors and attitudes Training and orientation

3. OSHA’s Injury and Illness Prevention Plan (I2P2) Management Leadership Worker Participation Hazard identification and assessment Hazard prevention and control Education and training Program evaluation and improvement

4. ANSI Z-10 Management leadership Employee participation Planning Implementation and operation Evaluation and corrective action Management review

5. What is Culture? • Values • Beliefs • Norms • Behavior patterns • Shared Ideas • Customs • Signs • Symbols • Stories • Learned • Shared • Transmitted • Way of Life

6. Culture Defined • integrated pattern of human knowledge, belief and behavior • shared ideas, beliefs, values, customs and way of life of a certain people or group at a certain time. • the set of shared attitudes, values, goals, and practices that characterizes an institution or organization.

7. Organizational Culture Vs. Safety Culture

8. What are the day-to-day organizational factors and work activities that influence employee performance and ultimately shape the organization’s culture?

9. 5 common operational areas • Performance Goals • Job Methods • Job Based Supports • Social Supports • Rewards

10. (Safe) Performance Goals • The extent to which the organization communicates to employees that employee safety and health is an organizational value.

11. (Safe) Job Methods • The extent to which the organization integrates safety into all work practices and provides employees with the tools, equipment and training to work safely.

12. (Safe) Job Based Support • The extent to which the organization provides employees with job standards, expectations and demands that allow them to work safely. • Work overload • Work role ambiguity • Work role conflict • Empowerment

13. (Safe) Social Support • The extent to which supervisors and co-workers communicate positive attitudes for creating a safe work environment. • Trust in management • Supervisor relationship quality • Group cohesion

14. Rewards (for Safety) • The extent to which the organization provides recognition or rewards for employees who practice safe behaviors.

15. Summary Don’t manage safety separately from the rest of the operations. Rather, integrate safety into every aspect of your current organizational culture. Leadership drives organizational culture.

16. Key to a Safety CultureLEADERSHIP “Management commitment to safety is the major controlling influence in obtaining success.” NIOSH Study

17. “Leadership is crucial to safety results, as leadership forms the culture that determines what will and will not work in the organization’s safety efforts.” Dan Petersen

18. BWC Division of Safety & Hygiene Greg Younglas – Industrial Safety Consultant Dave Godenswager – Loss Prevention Supervisor Rich Gaul –Safety Technical Advisor (440) 935-2421

19. Questions?