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Psychology 360 Introduction to Organizational Psychology. Instructors: Fiona Lee Connie Boudens Pepper Dixon Valerie Myers Monica Worline. Today’s agenda. Content Instructors Housekeeping. An Organizational Problem. NTSB report Black box What happened?.
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Psychology 360Introduction to Organizational Psychology Instructors: Fiona Lee Connie Boudens Pepper Dixon Valerie Myers Monica Worline
Today’s agenda • Content • Instructors • Housekeeping
An Organizational Problem • NTSB report • Black box • What happened?
The last 10 minutes • Cockpit Crew • Captain (Buddy) • First Officer (Rod) • Flight Engineer (Frostie) • Other characters • Lead Attendant • Tower
I I I I I What really happened? • Personality I • Relationships • Group • Context
Immediate Causes and Interventions • “Total fuel exhaustion” • More bells and whistles • More procedures
Commercial Cockpit • Overdesigned • “Quick” fix • Underlying cause
Course Outline I • Personality I I • Relationships I I • Group I • Context
Live on the beach? OR Go to Wall Street?
Housekeeping issues • Sections start this week • CRISP • Website -- http://www.umich.edu/~psycours/360 • Office hours: coffee on Tuesdays, by appointment • Grades: Exams, Group Project, Participation • Pick up syllabus