IBM Maximo Asset Configuration Manager v7.5.1 August 27, 2013

IBM Software Group IBM Maximo Asset Configuration Manager v7.5.1August 27, 2013

Agenda • Introductions and Objectives • Market Background • Maximo ACM Product Overview • New Capabilities in v7.5.1

Introductions and Objectives • Don Beahm, WW EAM Transportation Leader • Rob Powell, Lead Designer & Architect, Maximo ACM • Chris Robinson, Product Manager, Maximo ACM & Transportation • Objectives • Provide an overview of Maximo Asset Configuration Manager (ACM) and the new capabilities in Maximo ACM v7.5.1

IBM Maximo Asset Configuration Manager (ACM) • Supports highly regulated and safety driven environments • Provides configuration management capabilities for mechanical and MRO organizations maintaining complex, component based assets such as in rail and aviation • Manages engineering and OEM changes effectively throughout asset life cycle • Addresses life usage requirements within dynamic and volatile operating environments • Manages reference and operational data with the ability to validate one against the other • Provides specific capability for Service Life Cycle (SLM) requirements • Supports fleet forecasting and maintenance work packaging requirements.

Less Complex Needs More Complex Needs Maximo ACM is Important in A Number of Industries Industry All non-T&T Travel & Transportation Fleet Shipping Rail Aviation Airports & TRS Trucking Solutions Maximo for Transportation Maximo Asset Configuration Manager Linear Asset Manager Service Provider Maximo Asset Management Maximo for Transportation complements Maximo ACM and are used together by some clients

Sampling of ACM Clients

IBM Maximo ACM Product Overview • What does it do? • Maximo ACM is an ‘add-on’ solution to the core Maximo Asset Management application. • Maximo ACM enables the ‘as designed’ configuration of a complex asset to be defined and from this the ‘as maintained’ configuration to be maintained and validated throughout the asset lifecycle. • How do customers use it in their business? • Customers typically use Maximo ACM across the majority of their business departments for Engineering, Planning, Supply Chain and Work Management • How does it help them in their business? • Maximo ACM helps customers to ensure that their assets are in the correct configuration for the planned operations, supports safety and regulatory needs, optimises inventory and maximise asset availability • How is ACM different than core Maximo? • Maximo ACM adds 39 applications over and above core Maximo.

Asset Life Cycle Configuration Management Process Change Control AS Designed Design Authority Change Request Impact Cost Effectivity AS Built OEM Change Review Maximo ACM Approval AS Maintained Operators Design Releases Plan Safety Technology Cost Build Standards Embody Update Modifications PLM / PDM Time What is Configuration Management? can be decades

Reference Data – As Designed Aircraft or Locomotive and Components Validation – Build Data Interpreter MaintenanceProgram Configuration Rules Positions Items Models Meters – Hrs, Cycles etc Scheduled & Unscheduled Maintenance Serialized Components Install / Remove Life Usage - Hrs, Cycles etc Engines Tech Records Operational Data – As Built and As Maintained Assets Maximo ACM – Design Concept • Advantages of the ACM Design – compliance and efficiency! • Minimises number of Aircraft or Locomotive models required • Dynamically validates and alerts vehicle configuration • Enables out of sequence transactions • Optimisation of Inventory

Agenda • Introductions and Objectives • Market Background • Maximo ACM Product Overview • New Capabilities in v7.5.1 • Flight Log Book (FLB) • Progressive Inspection Program (PIP) • MSG-3 support • Best practices when using AMC with Maximo for Transportation

New Capabilities in v7.5.1 • This releases adds new capabilities that are important for the commercial and military aviation markets • Flight Log Book (FLB) • Progressive Inspection Program (PIP) • MSG-3 support • The FLB and PIP capabilities were developed with a Maximo ACM Development Partner • The best practices for clients using AMC with Maximo for Transportation offer benefits to all current or future clients using AMC and Transportation

Flight Log Book (FLB) • The Flight Log Book was initially released in v7.5.0.2 to a limited set of customers. In V7.5.1 FLB is available to all customers • The Flight Log Book is made up of a combination of operational and maintenance records that provide a record of the following: • Aircraft/aircrew flight information and servicing data. • Engine operational data. • When the next scheduled maintenance inspection is due. • When the next special inspection or item replacement is due. • Discrepancies and correcting information. • Aircraft and mission-related equipment condition status. • Uncorrected or deferred faults or maintenance. • Weapon's firing data (if applicable) • A FLB is for one aircraft only, and stays with the aircraft for it’s life.

Flight Log Book Status • The Flight Log Book record shows four different statuses: • Aircraft status • The overall status of the aircraft. • Discrepancy status • A discrepancy is any maintenance event associated with the aircraft or one of its components. The discrepancy status is linked to the overall aircraft status. Each discrepancy record has its individual status. When there is more than one discrepancy record, the one with the most severe status is linked to the aircraft status. • Flight log book status • The status of the flight log book record, which is not linked to the serviceability status of the aircraft. • Deferral status • The status of the discrepancy deferral. A deferral is a formal process for delaying the completion schedule of maintenance items. A deferral may be required for reasons such as availability of spare parts, accessibility or operational imperatives.

Client Benefits of the Flight Log Book (1 of 2) • Many clients are currently using paper or manual methods, the FLB will help reduce time to enter data via an iintuitive data entry interface - it is in effect an electronic representation of the traditional paper log book. • FLB allows the flight and ground crew to enter data directly reducing the number of errors • Reduces possible errors in translation of flight crew write-ups into Operations, Maintenance • Flight and ground crews can directly enter information on any issue, reducing the time before corrective action is scheduled • Eliminates the use of paper-based log books required to be carried by crew members, which reduces weight and fuel consumption. • Coordinates data between flight and ground staff and increase maintenance efficiency.

Client Benefits of the Flight Log Book (2 of 2) • Operational / Mission Availability - the aircraft status is automatically updated based on the flight status and discrepancy status giving a clear indication of the availability of the aircraft for operations. • Provides real time administrative and aircraft health information from the aircraft to flight operations, maintenance, and parts warehouse, so that organizations can make high value decisions in real time. • Integrates ground-based and aircraft-based data in real time, expediting operational and maintenance decision-making. • Immediate access to all aircraft data for historical analysis and decision-making; eliminating the need to search and sort through thousands of paper documents. • Reduces aircraft operations turn-around time for next flight\mission.

Progressive Inspection Program (PIP) • The Progressive Inspection Program was initially released in v7.5.0.2 to a limited set of customers. In V7.5.1 PIP is available to all customers. • A Progressive Inspection Program (PIP) is a type of aircraft maintenance program. • The principle of this type of maintenance cycle is that the period between each maintenance activity is fixed regardless of when the maintenance is started or completed.

Example Progressive Inspection Program (PIP) • A 300 hour cycle that comprises of 6 equalized checklist elements that constitute a complete progressive inspection program (PIP) cycle • Each inspection checklist must be accomplished consecutively at 50-flight hour intervals • Each 50 hour interval will be computed from the beginning of the 300 hour PIP cycle, not from the last inspection completed • A checklist may start before scheduled, but must be completed on time

Progressive Inspection Program Capabilities in v7.5.1 • PIP capability adds new fields and functions; • Master PM (CM) • PM (CM), • Assets (CM) • A PIP may only be set up for meter based frequencies. • A PIP may only be created for ACM related assets.

Client Benefits of the Progressive Inspection Program (PiP) • Provides clients to spread out inspections over the entire PIP cycle • Minimises asset down time • Increases asset availability • Complies with regulatory requirements • Allows inspections to be started earlier if that is convenient and/or cost effective • Does not reduce the quality of the inspection program.

MSG-3 Support • Maximo ACM 7.5.1 addresses the need to comply with an aviation standard that an airline and other aircraft operators are required to comply with; it supports MSG-3 requirements to enable organisations to be compliant with the standard. • MSG-3 is maintained by the Airlines for America (A4A) organization • The new capabilities in Maximo ACM v7.5.1 support the MSG-3 requirements for the definition and identification of a range of items relating to the standard ; • Maintenance Significant items (MSI) • Structural Significant items (SSI) • Zonal Inspections • Corrosion Preventative Control Program (CPCP) • Access Requirements • This allows clients to efficiently define scheduled maintenance programs using an industry standard approach.

Best practices when using ACM with Maximo for Transportation • New capabilities added to ACM and Transportation to help implement best practices • Advanced warning when attempting to manage PMs for ACM managed assets in the PM (Tr) application • Advanced warning when attempting to manage PMs for ACM managed assets in the Asset Templates (Tr) application • Transportation solution now includes ACM’s calculated meter readings when determining warranty durations for ACM managed assets

Other ACM enhancements • The ‘Registration’ field is no longer mandatory in the New Asset Assemblies (CM) application. This supports clients that have some assets that are registered (busses) and others are not (rail assets). • The history position tab (CM) was changed to list assets installed in the selected position under the current parent asset. • An option is now provided to allow maintenance certifications to apply up until the end of the month that the certification was issued • A column was added to show the aircraft due hours on each component in ACM • The receipt date is now displayed along with the transaction and move date on the view asset (CM) display

Pricing and Availability • No changes in Maximo ACM pricing or packaging • AU = $4530; S&S = $906 • Asset = $7090; S&S = $1420 • A Flight Log Book user does not need an ACM entitlement as long as they have a Maximo entitlement - either Express User, Limited Use User or Authorized User • Announce on August 27, 2013 • eGA on September 13, 2013 • pGA on October 4, 2013

Questions?

Reference Information • TTTEC - Maximo Asset Configuration ManagerSeptember 10, 2013 10:30 AM EdT • Best Practices for use of ACM and Transportation together • Merging Work Order Tracking (CM) Features into Work Order Tracking (Tr) • Merging Assets (Tr) application features into Assets (CM) • Maximo ACM documentation • Join the Maximo Transportation User Group • Request an enhancement or browse existing enhancement requests • Read great asset management blogs • Search for fixes on Fix Central • Other Maximo support resources

Contacts Information • Rob Powell POWELLRO@uk.ibm.com • Lead Product Architect, Maximo ACM • Don Beahm dcbeahm@us.ibm.com • WW EAM Transportation Leader • Chris Robinson cjrobins@us.ibm.com • Product Manager, Maximo ACM and Transportation

IBM Maximo Asset Configuration Manager v7.5.1 August 27, 2013