David L. Shern, Ph.D. and the Evaluation Team Louis de la Parte Florida Mental Health Institute

1. Evaluation Results of the Prepaid Mental Health Demonstration: Year 7 - Areas 1 and 6Briefing for the Substance Abuse and Mental Health CorporationAugust 4, 2004 David L. Shern, Ph.D. and the Evaluation Team Louis de la Parte Florida Mental Health Institute

2. Framing Evaluation Questions • What are the implementation issues related to systems redesign and expansion? • What is the impact of managed care on Medicaid enrollees’ • Access to care? • Health and mental health status? • Costs of care?

3. Financial Risk Arrangements

4. Integrated Sub-Studies • Implementation Analysis • Review of Contracts • Surveys of Key Informants and Stakeholders • Administrative Data • Medicaid Enrollment and FFS Claims • Managed Care Encounter Data • Pharmacy Claims Data • Global Functioning Measures for Service Users • Adults with SMI Intensive Interview Study • Mental Health Status and Satisfaction Data • Social Cost Analysis • Medicaid General Population Mail Survey

5. Description of the Provider Networks Area 6 • HMOs primarily use the 5 main Community Mental Health Centers in the area • All Fee-For-Service in the beginning • Shifted to capitation over time, but some Fee-For-Service still present • PMHP uses the same 5 Community Mental Health Centers - stable structure over time • Use risk adjusted capitation to Community Mental Health Centers

6. Area 6 Funding Streams as of 4/04 Agency for Health Care Administration SA, SIPP, FACT, BHOS, STFC, & Comprehens. Assessment FHP/VO STAY HE AmG UHC MG MHC WBH UBH Northside Medicaid enrollees not eligible for managed care PR WH AssociateProv. CommunityMental Health Centers Providers Other Providers Solid line – Capitation Dotted line – Fee for service

7. Provider Networks Area 1 • The PMHP and HMO have different provider networks • Fee-For-Service for HMO Relationships • Capitation for PMHP

8. Area 1 Funding Streams as of 6/04 Agency for Health Care Administration SA, SIPP, FACT, BHOS, STFC, & Comprehens. Assessment ABH LVC HE WCBH BW Medicaid enrollees not eligible for managed care COPE Associate Providers Providers (excluding LV) Providers Solid line – Capitation Dotted line – Fee-for-service

9. What Have We Learned?

10. The HMO Business Arrangements Have been Accompanied by Greater Instability and Complexity in Organizational Arrangements

11. Organizational Structure: Funding Streams as of 1/00 Agency for Health Care Administration St.A. FL 1st PHP STAY UHC HE PCA ALP FHP MG Value Options MHC WEL MAG APS Horizon UBH CBC Northside BHM MHC (CMHC) PR MHC (CMHC) WH AssociateProv. Community Mental Health Centers Other Providers

12. Area 6 Funding Streams as of 3/02 Agency for Health Care Administration FHP/VO FL 1st STAY ST.A PHP HE UHC MG MHC HZ CBC UBH Northside PR CMHC WH AssociateProv. Community Mental Health Centers Other Providers Black = FFS Blue = Outpatient capped only Red = Outpatient & Inpatient capped Dotted line = Risk Sharing

13. Figure 6. Area 6 Funding Streams as of 4/04 Agency for Health Care Administration SA, SIPP, FACT, BHOS, STFC, & Comprehens. Assessment FHP/VO STAY HE AmG UHC MG MHC WBH UBH Northside Medicaid enrollees not eligible for managed care PR WH AssociateProv. Community Mental Health Centers Providers Other Providers Solid line – Capitation Dotted line – Fee for service

14. Implementation of Managed Care Has Not Resulted in Improved Access to Services

15. Average 6-Month Penetration for Carve-Out Services: Areas 1, 2, and 4 Case Mix Adjusted

16. Average Annual Penetration for Carve-Out Services Only: Areas 6, 4 and 7 Case Mix Adjusted

17. People with Schizophrenia enrolled in HMOs, which are at risk for pharmaceutical expenses, are less likely to receive atypical antipsychotic medications

18. Atypical Penetration Areas 4 & 6 Adult Schizophrenia Diagnosis Only

19. Enrollees are Receiving Fewer Services or Less Intensive Services in the Managed Care Conditions HMO Enrollees Receive Fewer Services than Persons in the PMHP

20. PMPM Standard Costs by Category: Areas 1, 2 & 4 (Case Mix Adjusted)

21. PMPM Standard Costs by Category: Areas 6, 4 and 7 (Case Mix Adjusted)

22. Reduced Intensity of Services has Generally Not Been Associated with Poorer Outcomes for Managed Care EnrolleesYouth in Area 1 Require Further Study to Explain Poor Outcomes

23. Change in Predicted GAF Score Over Time For Ages 21-64 in Areas 1, 2, and 4 (n=5,278) Financing Conditions differ p <.001 Time p < .001; Interaction - NS

24. Based on Our Social Cost Analysis, Reduced Intensity of Services for Medicaid-Funded Services May be Offset by Higher Expenditures by Other Payers

25. Case-Mix Adjusted Annualized Costs for Adults with Severe Mental Illnesses * Medicaid costs include health care and transportation. ** Other public costs include off budget health care cost, housing subsidies, legal service, and volunteer cost. ***Private costs include informal service provided by families/friends, earned income, and out of pocket fee if earned income equal to zero.

26. Service and Organizational Recommendations

27. Service Recommendations • Set Access Targets for Carve-Out Services at Pre-Implementation Levels at a Minimum in All Areas • Assure that the Service Network is Adequate to Provide Services to Persons with More Severe Illnesses

28. Service Recommendations • Assure Provision of Evidence Based Care for both Treatment and Rehabilitation • Fidelity Measurement • Benchmarked Outcome Data • Explore Methods to Appropriately Expand Consumer Knowledge about and Direction of Care • Particularly for Persons with More Chronic Care Needs

29. Organizational Recommendations • Implement Strategies to Independently Assure Adequacy of Data for System Monitoring • Anticipate the Loss of Outcome Data for Networks Like those Used in Area 1 HMO • Investigate Methods for Independently Collecting Encounter Data Including Sources of Care from Other Public and Private Payers

30. Organizational Recommendations • Assure Readiness to Provide Comprehensive Mental Health Benefits • Demonstrated Capacity in MIS • Demonstrated Management Capacity for Authorization and Payment • Adequate Transition Strategies and Ramp-up Time

31. Organizational Recommendations • AHCA Should Develop, Test and Implement a Method to Assure Compliance with the 80% Rule • Incomplete Encounter Data Frustrates Adequate Monitoring • Consider Expanding Range of Carve-Out Services to Limit Cost Shifting within Medicaid Budgets • Carefully Monitor Access to Specialized Services for Managed Care Enrollees • Exclude Pharmacy Benefit and Explore other Methods to Control Pharmacy Costs • Include Substance Abuse Services with Adequate Capitation Rate

32. Organizational Recommendations • Coordinate Efforts with DCF and Other Relevant Providers (Child Welfare, JJ, etc.) to • Reduce Cost Shifting Among Public Payers • Assure Most Effective and Efficient Delivery Strategies

33. Framing Evaluation Questions • What are the implementation issues related to systems redesign and expansion • What is the impact of managed care on Medicaid enrollees’ • Access to care • Health and mental health status • Costs of care

34. Table 9. Annualized Formal Costs for Health Services On and Off Budget (Adjusted) Health services include general medical, vision and dental care excluding transportation. * Significant at the 5 percent level. ** Significant at the 1 percent level.

35. Managed Care Arrangements, Particularly in the HMO Condition, have been Accompanied by Consistent and Significant Problems with Encounter Data - Frustrating Accountability

36. If Managed Care is to Accomplish its Goal of Giving More to the State through Greater Efficiency and Effectiveness of Management, We Must Get More from Managed Care

37. Service and Organizational Recommendations

38. Service Recommendations • Set Access Targets for Carve-Out Services at Pre-Implementation Levels at a Minimum in All Areas • Assure that the Service Network is Adequate to Provide Services to Persons with More Severe Illnesses

39. Service Recommendations • Assure Provision of Evidence Based Care for both Treatment and Rehabilitation • Fidelity Measurement • Benchmarked Outcome Data • Explore Methods to Appropriately Expand Consumer Knowledge about and Direction of Care • Particularly for Persons with More Chronic Care Needs

40. Organizational Recommendations • Implement Strategies to Independently Assure Adequacy of Data for System Monitoring • Anticipate the Loss of Outcome Data for Networks Like those Used in Area 1 HMO • Investigate Methods for Independently Collecting Encounter Data Including Sources of Care from Other Public and Private Payers

41. Organizational Recommendations • Assure Readiness to Provide Comprehensive Mental Health Benefits • Demonstrated Capacity in MIS • Demonstrated Management Capacity for Authorization and Payment • Adequate Transition Strategies and Ramp-up Time

42. Organizational Recommendations • AHCA Should Develop, Test and Implement a Method to Assure Compliance with the 80% Rule • Incomplete Encounter Data Frustrates Adequate Monitoring • Consider Expanding Range of Carve-Out Services to Limit Cost Shifting within Medicaid Budgets • Carefully Monitor Access to Specialized Services for Managed Care Enrollees • Exclude Pharmacy Benefit and Explore other Methods to Control Pharmacy Costs • Include Substance Abuse Services with Adequate Capitation Rate

43. Organizational Recommendations • Coordinate Efforts with DCF and Other Relevant Providers (Child Welfare, JJ, etc.) to • Reduce Cost Shifting Among Public Payers • Assure Most Effective and Efficient Delivery Strategies