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Learn the major differences and considerations when choosing between email marketing software and online services. Discover the benefits and drawbacks of each option and get tips on how to choose the right one for your needs.
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E-newsletters Paul Clarke Nonprofit Resource Center November 23, 2010
Facts @ Four • To e-News or Not • Comparing Options Available • How to Choose • Tipsfor Use
To e-News … Reasons to: • Looks professional • Effective method • Cost-effective • Timely • Builds relationships
.. or Not Reasons not to: • No purpose • No time • No email list • No one responsible
How to ChooseBetween Email Marketing Software or Online Services
Major Differences • Reporting Features • Software – few and basic • Online – many and detailed
Major Differences • Cost • Software – one-time, ranges $179 to $985 • Online – monthly price / fee based on addresses, etc, ranges $6.95 to $5000
Major Differences • System Requirements • Software – depends on your SMTP server • Online – internet connection
Pricing Ease of Use Formatting Reporting Help & Support Tracking Personalization Segmentation Preview Archive Comparing Options
Ease of Use • WYSIWYG (more or less) • Templates! • Stock photos & images • Real-time support
Reporting • Open & Click tracking • Monitor list growth & attrition • View email campaign results
GetResponse • Trial Notes: • Newsletter templates • Custom template for $595 • No stock images (except stamps) • Auto-saves • Can create ‘plain text’ from HTML
iContact • Trial Notes: • Well-designed templates • Easy to edit • Creating contact lists difficult • No stock images
Mail Chimp Trial Notes: • Aesthetically pleasing • Free • Downloadable analytics • No stock photos • Inflexible template designs* • Difficulty using navigation links
Salsa • Trial Notes: • One-stop platform • Intent to be customized • No stock images • Limited templates
Vertical Response • Trial Notes: • Can’t change background • Limited fonts • Stock images • Saves as you advance
Constant Contact • Notes: • WYSIWYG • 77 Newsletter templates • Stock photos • Creates plain text automatically
Overall Tips • Think fast read • Limit images • Send frequently • Know your audience • Don’t send too often • Make it personal
CAN-SPAM Act Violation of these rules is subject to fines up to $11,000 Legitimate services require clients to abide by the rules
Helping Nonprofits Make Smart Software Decisions Alternatives http://www.idealware.org/articles/fgt_email_newsletter_tools.php
How to Decide • Number of emails / people • Integration ability • Fancy factor
Resources Comparison of Email Service Providers: A Guide for Nonprofits http://groundwire.org/resources/articles/email-service-provider-comparison-report-2010 Network for Good’s: Seven Steps to Better Nonprofit Email http://web.networkforgood.org/email-fundraising-guide/