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Mngt 305 ch. 17 Learning Objectives (Managing Conflict, Politics, and Negotiation)

This module explores the reasons for conflict in organizations, types, and sources of conflict, effective conflict management strategies, integrative bargaining, and the importance of organizational politics. Learn how managers can promote integrative bargaining, develop political strategies, and participate in a collective bargaining simulation to enhance negotiation skills.

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Mngt 305 ch. 17 Learning Objectives (Managing Conflict, Politics, and Negotiation)

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  1. Mngt 305 ch. 17 Learning Objectives (Managing Conflict, Politics, and Negotiation) • Explain why conflict arises, and identify the types and sources of conflict in organizations. • Describe conflict management strategies that managers can use to resolve conflict effectively. • Understand the nature of negotiation and why integrative bargaining is more effective than distributive negotiation.

  2. Mngt 305 ch. 17 Learning Objectives (Managing Conflict, Politics, and Negotiation) • Describe ways in which managers can promote integrative bargaining in organizations • Explain why managers need to be attuned to organizational politics, and describe the political strategies that managers can use to become politically skilled.

  3. COLLECTIVE BARGAINING SIMULATION DE-BRIEFING • What did you learn from the exercise? • Strategies/tactics used? • What worked, what didn’t? • What mistakes were made? • If you had it to do over, what would you do differently?

  4. COLLECTIVE BARGAINING SIMULATION DE-BRIEFING • What terms were most difficult to negotiate? • Influence of time pressure and deadline? • Influence of opponents’ behavior? • Impact of magnitude/frequency of concessions?

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