1 / 11

February 9, 2009

Homeless Indicator. February 9, 2009. Business Reasons. To better identify and track homeless clients Extend the auto-close rule to 6 months for homeless clients instead of the 2-month rule. Solution. Separate new indicator in MIS on screens PA2, AP2, and ACC

robertcmartinez
Download Presentation

February 9, 2009

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Homeless Indicator February 9, 2009

  2. Business Reasons • To better identify and track homeless clients • Extend the auto-close rule to 6 months for homeless clients instead of the 2-month rule

  3. Solution • Separate new indicator in MIS on screens PA2, AP2, and ACC • Once the homeless indicator has been set to Y, it will remain as Y until the client has had stable housing for 12 consecutive months • System will track client’s housing status • Indicator MUST NOT be changed from Y to N unless it was an error in entry (e.g. entered Y by mistake and when confirming the criteria in the guideline realized that it should be N)

  4. Screen Shot – PA2

  5. Screen Shot – AP2

  6. Screen Shot – ACC System auto populates date in the ACC screen when indicator is set to Y

  7. Selection Criteria • When homeless indicator should be Y: • Client or applicant has been • Living in public spaces (e.g. on the streets, in abandoned buildings, in tent cities) and/or a homeless shelter for more than 30 days; or • Brought to the ministry office by a BC Housing Outreach Worker through the Homeless Outreach Program

  8. Selection Criteria • When homeless indicator should be N: • Client or applicant is housed or has been living in • Temporary accommodation (e.g. staying in a guest room, couch surfing); • Inadequate accommodation (e.g. no running water, no heat, substandard housing conditions); • Time-limited housing designed to help them transition from being homeless to living in a permanent form of housing (e.g. transitional housing or second-stage housing);

  9. Selection Criteria • When homeless indicator should be N (cont’d): • Client or applicant is housed or has been living in • Accommodation where tenancy will be terminated within three months of application (e.g. given notice by landlord); or • A new location because their previous residence became uninhabitable due to a human caused or natural disaster (e.g. fire, earthquake)

  10. Closing Files • When homeless indicator has a Y value: • Allow files to auto-close after six months of no contact if the client’s circumstances are unknown and has not been in contact with the ministry office • Files may be manually closed when client is ineligible for assistance and staff know the reason (e.g. employment income, moved to another province, etc.) • The homeless indicator does not need to be updated prior to closing the file

  11. On-Line Resources • A new topic regarding homelessness will be added to On-Line Resources (OLR) on February 9, 2009. • The topic is called Homelessness and will be under the category Program Administration. • Information regarding the homeless indicator will be found in this new topic.

More Related