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This text discusses the types of interviews, how organizations administer them, the validity of interviews, and provides tips for giving interviews. Also includes reminders for upcoming assignments and guest speaker information.
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Interviews Dessler Chapter 6
Agenda – 3/1/05 • Reminders • Questions or Comments? • Interviews • Thursday
Reminder 1 HRM Intervention 1 Due Friday (3/4/05)before 3:00 PM via Email to wheelera@csus.edu
Reminder 2 Midterm Exam Next Thursday (3/10/05) Scantron 882E Needed and #2 Pencil Midterm Q&A Next Tuesday (3/8/05)
Questions of Comments? What is Affirmative Action? How was Affirmative Action Passed into Law? Any Selection Test Must Be…?
Interviews • What are Interviews? • Format Interview and of Questions • How Organizations Administer Interviews • Issues with Interviews • Why are Interviews Sometimes Valid? • Why are Interviews Sometimes Invalid? • What You Should Know About Interviews and Interviewing
Types of Interviews • Two Basic Types • Structured • Standardized Questions and Delivery • Higher Validity and Reliability • Unstructured • Free Form • Unknown Validity and Reliability
Developing Structured Interviews • Based on Job Analysis • Weight KSAs and Competencies • Create Questions • Situational Questions? Behavioral Questions? • Develop Scales to Rate Answers • Provide a Frame of Reference for Raters • Decide on Interviewers
Format of Interview Questions • Situation Specific • Demand Characteristics and Faking • Behavior Specific • More Valid and Reliable…Easy to Catch Faking! • Job Specific • Stress Interviews
How do Organizations Administer Interviews? • Structured vs. Unstructured • Sequential • Panel or Group Interviews • Sometimes Choreographed but Mostly Unstructured • Computer or Distance Interviews • Unknown Validity and Reliability
Why Interviews Can Be Valid • Interviews Seem to Predict Some Performance but Mostly Predict “Fit” • Structured Interviews Demonstrate Greater Validity and Reliability • Train Your Interviewers • Avoid Demand Characteristics • Detect Faking
Why Interviews Can Be Sometimes Invalid • Attractiveness Halo • First Impressions Matter • Interviewers Are Easily Biased By Negative Information • Contrast Effects • Leading Questions and Double-Barreled Questions
Being Interviewed Do Your Homework Practice Makes Perfect Dress for Success What’s that Smell? Smile Be YOURSELF Always Thank the Interviewer Giving an Interview Know Thyself Know Thy Candidate You are an Agent of the Organization Follow the Script Limit Gestures or Affirmative Responses Take Notes During not After What Should You Know About…
Thursday • Guest Speaker • Sheri Graciano – Sacramento Convention & Visitors Bureau • Bring Your Questions…About Anything!