TALKING WHILE WALKING: SAMSUNG REVOLUTIONIZING THE ENTERPRISE COMMUNICATION

1. TALKING WHILE WALKING: SAMSUNG REVOLUTIONIZING THE ENTERPRISE COMMUNICATION Providing mobility in communication inside any enterprise helps in better performance of employees leading to enterprise growth. The new Samsung Communication Manager (SCM) Compact IPX-S3000 provides a total wireless communication for any enterprise not just on the premises but outside as well. Samsung, holding the thought in the current era of IT development, smartphones are the major channel for any communication, presented its new product where smartphones can also be used as VoIP (Voice over Internet Protocol) or also called Softphones (SIP). The key features of SCM in consideration are mobility, security and cost effectiveness. This product consists of WE VoIP technology that can convert any smartphone into an IP phone connected with the compact network of SCM. The phone operates on the fast wireless communication inside the enterprise and when outside the premises automatically connects with 4G/LTE. Samsung is working on revolutionizing the enterprise communication and make it far more flexible and agile keeping the cost effective as possible. However before accepting this new change lets go over some important facts of today’s enterprise communications. First going with the mobility, small scale companies may not require the full scale usage of mobility and could walk with the simple hardware based IP/PBX phones. However these IP/PBX phone systems or the VoIP phones are the communicational face of any company. The larger enterprises do not only require the full usage but also have to keep up with the new trends in IT development for this feature. So mobility is not only important for larger enterprises but sometimes is a considering factor for small and medium enterprises. Skype and other software’s are the major choice of

2. today’s communication but has never been good at providing the clarity as compared to hardware based IP/PBX phones. The second factor of consideration is the consistency. For the last decade the major concern of this service of IP/PBX phones for any enterprise was consistency of communication. The hardware based PBX provides the important reliability but comes along with the major noticing cost of installation and sometimes maintenance, whereas the software based PBX although have low cost as compared, but for some previous years had issues of digital voice communication as stated above. Compatibility can never be ignored here. The hardware based IP/PBX phones are always space acquiring and needs continuous monitoring in case of any issue. Even if the communication in the enterprise is set to cloud system, in case of any disconnection the only the service provider can resolve the issue and cannot be handled internally which could delay the important process. Samsung resolving all these concerns with its more compatible and cost effective SCM IPX-S3000 is not only for the major enterprises but can also be a major stepping stone for SME’s and mid -level market companies providing better employee performances and ease of communication not just internally but with valuable customers as well. Hence helping the enterprises in keeping up the modern and best communication technologies. Source: http://www.hiketech.com/talking-while-walking-samsung-revolutionizing-the- enterprise-communication.htm