Managing Project Schedule

1. Title Slide • Heading • • Font: Calibri, 32 pt, Bold • • Color: White • Secondary Heading • • Font: Calibri, 18 pt • • Color: White • Date • • Font: Calibri, 16 pt • • Color: White • NO SLIDE NUMBER • Click on the corner of this text box to delete Managing Project Schedule Gail Lumsden, FIS July 23, 2014

2. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete FIS / CDP Implementations • Completed • Kentucky • West Virginia • Florida • In Pilot • Massachusetts • Coming Up • Wisconsin • Oregon • Maine • Iowa • Colorado

3. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Managing Project Schedule Help Ensure your Project Timeline is Reasonable The project will fill the time allowed “Must haves” vs. “Nice to Haves” Some things will take longer than you think Some things could be started now

4. Agency Considerations • Contract signing and start of project • Changes to policy and procedures for eWIC • BIN application • Card design • UPC Collection • User Documentation • Client brochures • Pilot preparations (locations, accounts, compliance buys) • Communications with FNS- Test Results- Go / No Go Decisions

5. Retailer Considerations • Survey retailers to determine their needs • Update vendor agreements to include eWIC policies • Provide notices to retailers regarding project dates • Consider use of certifications from previous state implementations • Factor in the timing of equipment deliveries • Clerk training- TPP vs. Stand Beside- Process changes • End-to-End testing before pilot • Avoid holidays

6. MIS Interface Considerations • MIS Interface to the processor • MIS Interface to clinics • Coordination is needed between processor and State, especially when the MIS is upgraded in conjunction with eWIC • Telecom and networking between MIS and contractor/clinic • Testing of interface- Between clinics- Between processor • Initial data loads • Initial APL creation and transfer

7. Clinic Considerations • Timing of MIS system upgrades in clinics- Is new equipment involved? • Any changes to policy and procedures with eWIC- Appointment scheduling- Staffing- Workflow • Staff training • Storage of card inventory • Moving from paper to cards – walk through transition

8. Pilot Considerations • Processor’s production install • Initial APL receipt and distribution • Clinic readiness • Retailer readiness • Compliance buys • End-to-end verification • Daily checkpoint calls • Pilot evaluation reporting

9. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Moving From Pilot to Rollout • Rollout Regions- Number of Regions- Number of Clinics in region- Number of Participants in region- Number of Retailers in region • UPC Collection – any new products for the region?

10. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Things That May Take Longer Than You’d Think • Card design and proofs • Review of documentation • UPC collection • Retailer contracting

11. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Things That Could Be Started Now • Acquiring BIN • Card Design • Identify pilot location • UPC collection

12. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Contact Information Gail Lumsden Sr. Program Manager – Government Solutions FIS (Fidelity National Information Services formerly known as eFunds) 414-815-1410 Gail.Lumsden@FISglobal.com

13. Thank you slide Header • Font: Calibri, 32 pt, Bold • Color: White Presenter Name • • Font: Calibri, 18 pt, Bold • Color: White Contact information • Font: Calibri, 16 pt • Color: White NO PAGE NUMBER Click on the corner of this text box to delete Thank You