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Job Design

Job Design. OS352 HRM Fisher Sept. 18, 2003. Agenda. Job design video Principles of job design Exam review. Job design overview. Job analysis describes existing jobs Job design creates new jobs changes existing jobs Use data such as Work flow Critical tasks to be performed

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Job Design

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  1. Job Design OS352 HRM Fisher Sept. 18, 2003

  2. Agenda • Job design video • Principles of job design • Exam review

  3. Job design overview • Job analysis describes existing jobs • Job design • creates new jobs • changes existing jobs • Use data such as • Work flow • Critical tasks to be performed • Other info?

  4. Principles of Job Design • Efficiency • Motivation • Mental capacity • Ergonomics

  5. Motivational considerations • Job characteristics model • Skill variety • Task identity • Task significance • Autonomy • Feedback • But, people vary on their growth need strength • Links back to work flow analysis • Making work meaningful

  6. Discussion question • You are a manager at a local fast food restaurant. Your cashiers are becoming dissatisfied with their jobs, for several reasons. How could you: • Help them perform the job more efficiently? • Increase the motivating potential of the job? • Improve the ergonomics of the job?

  7. Learning Points • One new thing you learned? • One new question you have?

  8. For next class • First exam on Tuesday! • Will cover all notes, class discussion, book material so far • Mix of MC, short answer, essay • Will have choice on essays

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