The 10 Most Experts Cyber Security Leaders Making Waves in Industry, 2024

1. Issue 21 | 2024 The 1Most Experts Leaders Making Waves in Industry, 2 0 2 4 CYBER SECURITY How Cyber Security Leaders Shape the Digital Landscape The Impactful Role of Cyber Security Leaders Head of Global Business INFODAS GmbH Dr. Fulvio Arreghini www.ciobusinessworld.com Pioneering Cybersecurity and Leading with Purpose

5. Editor in chief Robert Patrick Contents Managing Editor : Smith Collins Design Visualizer : Jack Thomas Arts & Design Director : Adam Jones Associate Designer : Erick Williams Sales Senior Sales Manager : Scott M Marketing Manager : Andrew T Sales Executive : Mark Davis Technical Victor Anderson SME- SMO Research Analyst : Henry Martinez SEO Executive : Daniel Lee Circulation Manager Alexander Nelson Follow us : www.ciobusinessworld.com

6. Editorial Note Beyond the Breach: Embracing Innovation in a World of Constant Threat T he weight on the shoulders of cybersecurity leaders is undeniable. Daily headlines blare about data breaches, stolen intellectual property, and disrupted operations. It's a relentless battle, a never-ending chase against ever- evolving threats. Sometimes, it feels like playing whack-a-mole, patching one vulnerability only to see another pop up moments later. It's easy to succumb to a sense of despair, a feeling that the tides are perpetually against us. But here's the crucial truth we can't afford to lose sight of: the cybersecurity landscape isn't just defined by breaches. It's also a field of remarkable innovation, a constant push for advancements that can fundamentally change the game. Just as attackers tirelessly refine their tactics, cybersecurity professionals are relentlessly exploring new frontiers in defense. Breakthroughs in

7. artificial intelligence, blockchain technology, and behavioral analytics offer the potential to not just react to threats, but to predict and prevent them altogether. The path forward won't be a walk in the park. There will be setbacks, sleepless nights, and moments of frustration. But by fostering a growth mindset, fostering collaboration within the industry, and celebrating even incremental victories, cybersecurity leaders can cultivate a spirit of resilience and progress. Remember, in this ongoing war, even small wins can have a significant impact. A single, well- timed detection can prevent a catastrophic breach, a single line of code can render an exploit useless. This is where the true heroes emerge. CIO Business World recognizes this ongoing struggle and the brilliant minds leading the charge in its annual list: The 10 Most Experts Cybersecurity Leaders Making Waves in the Industry. These individuals are not just skilled technicians; they are visionaries who understand the evolving threat landscape and are actively shaping the future of cybersecurity. They are the ones who inspire collaboration, champion innovation, and motivate their teams to push boundaries. But the fight isn't confined to a select few. Every cybersecurity professional, from seasoned veterans to enthusiastic newcomers, plays a vital role. By continuously learning, sharing knowledge, and embracing new technologies, we can create a collective force that disrupts the attackers' advantage. Let's not just focus on the breaches, the inevitable battle scars that mark the ongoing struggle. Let's celebrate the relentless pursuit of innovation by our cybersecurity leaders. Let's champion the dedication, the sleepless nights spent safeguarding our digital world. Let's amplify the stories of those who are building a safer future, one line of code, one innovative solution at a time. The weight of responsibility on cybersecurity leaders is immense, but so is the potential for progress. By embracing collaboration, celebrating victories big and small, and fostering a spirit of innovation, we can turn the tide in the fight for a more secure digital future. It's a battle worth fighting, and with the collective brilliance of the cybersecurity community, a future we can win.

8. 10 Dr. Fulvio Arreghini ARTICLE 16 32 Shaping the Digital Landscape: The Crucial Role of Cyber Security Leaders The Impactful Role of Cyber Security Leaders in Safeguarding Digital Assets

9. CXO 22 AI How engaging with schools is key to the future talent pipeline 34 Top Digital Technologies Shaping Retail in 2024 BUSINESS PROFILE 18 Alexandre Horvath 28 Bernard Wanyama 38 Joyce Sidopoulos

10. COVER STORY Dr. Fulvio Arreghini Pioneering Cybersecurity and Leading with Purpose 10

11. Head of Global Business INFODAS GmbH 11 www.ciobusinessworld.com

12. cybersecurity, and Dr. Arreghini's plans for the future. A Journey of Service and Expertise Dr. Arreghini's journey began over two decades ago, as a young cadet in the Italian Naval Academy. His early years in the Navy were marked by a commitment to excellence and a passion for serving his country. As he rose through the ranks, Dr. Arreghini's expertise in cybersecurity and information security became evident, earning him recognition as a leader in his field. I n the dynamic landscape of cybersecurity, one leader stands out for his unwavering dedication to innovation, excellence, and driving positive change. Dr. Fulvio Arreghini, a former Italian Naval officer turned cybersecurity visionary, has emerged as a guiding force in the industry, steering infodas towards global leadership while redefining the boundaries of connectivity and security. Delve into Dr. Arreghini's remarkable journey, infodas' mission and vision, the company's impact on In 2009, Dr. Arreghini played a pivotal role in pioneering cybersecurity within the Italian Naval Academy's training programs. His efforts to integrate cybersecurity into the 12

13. Leading Innovation in Cybersecurity curriculum laid the foundation for future generations of naval officers, ensuring that they were equipped to navigate the evolving threats in cyberspace. In the rapidly evolving landscape of cybersecurity, visionary leaders are essential to driving transformative change and shaping the future of the industry. Dr. Fulvio Arreghini, the esteemed leader at infodas, stands at the forefront of innovation, pioneering new approaches to address the complex challenges of securing mission-critical applications in defense and critical infrastructures. "In every challenge lies an opportunity for growth and innovation," reflects Dr. Arreghini on his transformative journey. "My experiences in the Navy instilled in me a deep- rooted passion for cybersecurity, laying the foundation for my transition to the private sector and my role in shaping the future of digital security.” With a distinguished background that spans over 25 years of service as an Italian Naval officer, Dr. Arreghini brings a wealth of experience and expertise to his role as the driving force behind infodas' groundbreaking initiatives. His journey from serving in the Italian Navy to assuming a pivotal position at infodas is a testament to his unwavering commitment to excellence and his relentless pursuit of knowledge and innovation. As his career progressed, Dr. Arreghini's expertise in cybersecurity continued to grow. In 2016, he was tasked with overseeing a major cooperative program within the field of Software Defined Radio for the Navy. As the technical leader of the program, Dr. Arreghini oversaw system engineering and other endeavors, including information security, solidifying his reputation as a leading expert in the field. At infodas, Dr. Arreghini has been instrumental in championing the adoption of cutting-edge technologies such as Data-Centric Security (DCS), Information-Centric Approach, and Zero Trust Architectures (ZTA). These innovative approaches represent a paradigm shift in cybersecurity, moving away from traditional perimeter- based defenses towards more dynamic and adaptive strategies that focus on protecting the integrity and confidentiality of data. 13 www.ciobusinessworld.com

14. providing solutions that enable secure data exchange across domains, infodas plays a pivotal role in facilitating digital transformation initiatives across diverse sectors. Driving Cybersecurity Excellence: infodas' impact on the Industry infodas' impact on the cybersecurity landscape extends far beyond technology, encompassing broader cultural and organizational shifts that redefine the way organizations approach cybersecurity. By advocating for a holistic approach to cybersecurity that emphasizes the integration of technology, processes, and people, infodas has redefined the boundaries of cybersecurity excellence. "infodas is not just a cybersecurity company; it's a catalyst for change," affirms Dr. Arreghini. "Through our innovative solutions and thought leadership initiatives, we empower organizations to embrace digital transformation confidently while mitigating cyber risks effectively.” Dr. Arreghini's visionary leadership and infodas' innovative solutions have positioned the company as a driving force in the cybersecurity industry, driving positive change and innovation. By challenging traditional notions of connectivity and security, infodas is shaping the future of digital security for years to come. Under Dr. Arreghini's leadership, infodas has emerged as a global leader in cybersecurity, recognized for its pioneering efforts in developing robust and comprehensive solutions to safeguard critical assets and infrastructure. By leveraging his extensive experience and deep understanding of cybersecurity challenges, Dr. Arreghini has positioned infodas as a trusted partner for organizations seeking to navigate the complexities of the digital landscape securely. Embracing Diversity and Inclusion At infodas, diversity and inclusion are not just buzzwords but fundamental values that drive innovation and excellence. With a diverse team of professionals from different backgrounds and cultures, infodas fosters an environment where diverse perspectives are celebrated and valued. Redefining Connectivity and Security At the heart of infodas' mission lies a commitment to redefining connectivity and security in an increasingly interconnected world. With the motto of "Connect More. Be Secure.," infodas is dedicated to empowering organizations to embrace digital transformation confidently while safeguarding critical assets from cyber threats. "Connectivity and security are not mutually exclusive concepts," explains Dr. Arreghini. "At infodas, we believe in striking a balance between connectivity and security, enabling organizations to harness the full potential of digital transformation while mitigating cyber risks effectively.” "Our commitment to diversity and inclusion is embedded in our DNA," affirms Dr. Arreghini. "We believe that diversity fuels innovation and creativity, and we are committed to creating an inclusive workplace where everyone feels valued and empowered to contribute their best.” By embracing diversity and inclusion, infodas leverages the collective wisdom and unique perspectives of its diverse team to drive innovation and excellence in cybersecurity. Through initiatives such as mentorship programs, diversity training, and employee resource groups, infodas cultivates an inclusive culture where everyone has the opportunity to thrive and succeed. Through innovative solutions and thought leadership initiatives, infodas empowers organizations to navigate the complex cybersecurity landscape with confidence. By 14

15. Charting the Course: Dr. Arreghini's Vision for the Future uncertainties and complexities, and entrepreneurs must be prepared to navigate through uncharted territory and pivot their strategies as needed. Looking ahead, Dr. Fulvio Arreghini envisions infodas as the global reference in securing mission- critical applications in defense and critical infrastructures, safeguarding the safety and security of military operators, organizations, and citizens worldwide. "My vision for the future is to continue driving innovation and excellence in cybersecurity," shares Dr. Arreghini. "By leveraging cutting-edge technologies, fostering strategic partnerships, and embracing a culture of innovation and excellence, we will position infodas as a global leader in the cybersecurity landscape.” Dr. Fulvio Arreghini's leadership at infodas embodies the spirit of innovation and excellence that defines the cybersecurity industry. By driving forward-thinking initiatives and empowering aspiring entrepreneurs, Dr. Arreghini is not only shaping the future of cybersecurity but also inspiring the next generation of leaders to make a lasting impact in the field. A Legacy of Innovation In conclusion, Dr. Fulvio Arreghini's odyssey through the realms of cybersecurity is a testament to his unwavering commitment to excellence, innovation, and continuous improvement. Through his visionary leadership and infodas' innovative solutions, Dr. Arreghini has reshaped the landscape of digital security, empowering organizations to embrace digital transformation confidently while mitigating cyber risks effectively. As he continues to chart new horizons in cybersecurity, Dr. Arreghini's legacy of innovation will endure, shaping the future of digital security for generations to come. Dr. Arreghini's vision for the future extends beyond infodas to the broader cybersecurity industry, where he seeks to drive positive change and innovation. By advocating for a data-centric approach to cybersecurity and promoting collaboration and knowledge sharing within the industry, Dr. Arreghini aims to shape a future where organizations can harness the full potential of digital technologies securely and confidently. Empowering Aspiring Entrepreneurs Dr. Fulvio Arreghini's influence extends beyond his leadership role at infodas; he is also a mentor and guide to aspiring entrepreneurs looking to make their mark in the cybersecurity industry. Drawing from his own experiences and insights gained over the course of his illustrious career, Dr. Arreghini offers invaluable advice to those venturing into the dynamic and rapidly evolving field of cybersecurity. One of the key lessons Dr. Arreghini imparts to budding entrepreneurs is the importance of prioritizing user-centricity and problem-solving. In an industry that is constantly evolving and facing new challenges, it is essential for entrepreneurs to stay attuned to the needs and concerns of their customers and develop solutions that address real-world problems effectively. Moreover, Dr. Arreghini emphasizes the significance of adaptability and resilience in the face of adversity. The cybersecurity landscape is fraught with 15 www.ciobusinessworld.com

16. ARTICLE Shaping the Digital Landscape: The Crucial Role of Cyber Security Leaders 16

17. I individuals are at the forefront of protecting organizations from a myriad of cyber threats, safeguarding sensitive data, and ensuring the integrity of digital systems. Through their strategic vision, technical expertise, and leadership, cyber security leaders shape the digital landscape in profound ways. In this article, we'll delve into how cyber security leaders influence and shape the digital landscape. n today's interconnected world, where the digital landscape is constantly evolving, the role of cyber security leaders has never been more crucial. These organization, shaping a culture where security is everyone's priority. 4. Collaboration and Partnerships Cyber threats are dynamic and multifaceted, often requiring collaboration and partnerships to combat effectively. Cyber security leaders play a key role in building partnerships with industry peers, government agencies, law enforcement, and cybersecurity organizations to share threat intelligence, best practices, and resources. By fostering collaboration and information sharing, cyber security leaders strengthen the collective defense against cyber threats, shaping a more resilient digital ecosystem. 1. Strategic Vision and Planning Cyber security leaders are responsible for developing and executing strategic plans to protect organizations from cyber threats. They assess potential risks, identify vulnerabilities, and devise comprehensive security strategies to mitigate these risks effectively. By aligning security initiatives with business objectives, cyber security leaders ensure that security measures are integrated seamlessly into the organization's operations, thereby shaping the overall digital strategy. 5. Compliance and Governance Compliance with regulatory requirements and industry standards is paramount in the digital landscape. Cyber security leaders ensure that their organizations adhere to relevant regulations, such as GDPR, HIPAA, or PCI DSS, by implementing appropriate security controls and governance frameworks. By maintaining compliance, cyber security leaders mitigate legal and reputational risks, instill trust among stakeholders, and shape a digital landscape where data privacy and security are paramount. 2. Driving Innovation Innovation is key to staying ahead of cyber threats in an ever-evolving digital landscape. Cyber security leaders play a pivotal role in driving innovation within their organizations by leveraging emerging technologies and implementing cutting-edge security solutions. Whether it's adopting advanced threat detection systems, implementing artificial intelligence for security analytics, or exploring blockchain for enhanced data integrity, cyber security leaders are constantly pushing the boundaries of innovation to protect digital assets. 6. Incident Response and Resilience Despite best efforts, security incidents may still occur. Cyber security leaders are responsible for orchestrating effective incident response plans to minimize the impact of security breaches and ensure business continuity. By implementing robust incident response protocols, conducting regular drills, and continuously improving response capabilities, cyber security leaders enhance organizational resilience and shape a digital landscape where organizations can swiftly recover from cyber attacks. In summary, cyber security leaders play a pivotal role in shaping the digital landscape by providing strategic vision, driving innovation, fostering a culture of security, promoting collaboration, ensuring compliance, and enhancing incident response capabilities. As technology continues to evolve and cyber threats become more sophisticated, the role of cyber security leaders will only grow in significance, shaping a digital landscape that is secure, resilient, and adaptive to emerging challenges. 3. Cultivating a Culture of Security A strong security culture is essential for effectively mitigating cyber risks. Cyber security leaders are instrumental in fostering a culture of security within their organizations by promoting awareness, accountability, and best practices among employees. Through training programs, awareness campaigns, and regular communication, cyber security leaders instill a sense of responsibility for security across all levels of the 17 www.ciobusinessworld.com

18. BUSINESS PROFILE 18

19. Alexandre Horvath Pioneering Tech Innovation n data protection officer (dpo) that turns visionary ideas into reality. othing is more obsolete than the yesterday's vision of the future. at the forefront of venture building, alexandre horvath is setting the same vision for cryptix ag. he envisions a future where the ventures are not just leaders in their respective domains but also contribute to a global ecosystem of innovation. above all, alexandre is the chief information security officer (ciso) & when everyone understands the bigger picture, the impact of their contributions creates a shared sense of purpose. let's see the way he sees the future at the business. navigating the nexus of business and it in the tapestry of business and it, alexandre's journey emerges as a testament to resilience and mastery. his early years were defined by an unyielding dedication to understanding the ever-shifting landscape of technology, paving the way for a career marked by continuous innovation. the challenges he encountered, rather than deterring him, became the chisel shaping a leader adept at navigating the intricate intersection of business and it. as alexandre ascended into leadership roles, his capacity to harmonize technological advancement with strategic business imperatives became evident. leading teams through transformative initiatives, he demonstrated a remarkable ability to steer the ship through the dynamic waters of the it industry. his current roles as ciso and dpo at cryptix ag underscore not just technical acumen but a profound commitment to fortifying digital landscapes, safeguarding data, and ensuring compliance—a testament to a leader who not only embraces change but defines its course. vision for transformative venture building in the realm of transformative innovation, cryptix ag stands as a beacon, dedicated to cultivating a dynamic ecosystem of ventures poised to reshape industries and define the future of business through innovative technologies like blockchain and the cloud. their mission is succinct—igniting innovation one venture at a time. cryptix ag is committed to identifying, nurturing, and scaling ventures with the potential to revolutionize diverse sectors, offering the necessary resources, expertise, and strategic guidance for these ventures to flourish and drive positive change in the business landscape. from a visionary standpoint, cryptix ag envisions itself as a pioneer at the forefront of venture 19 www.ciobusinessworld.com

20. collaboration, when actively promoted and recognized, becomes a driving force. acknowledging both individual and collective achievements reinforces positive behavior and instills pride in the team's accomplishments. providing opportunities for growth, through training and mentorship, ensures team members see a path for advancement, enhancing motivation. empowering individuals with autonomy within their expertise fosters a sense of ownership and accountability. prioritizing work-life balance is not just a perk; it is a necessity for long-term motivation and focus. leading by example, exhibiting the work ethic and attitude expected from the team, is foundational. addressing conflicts promptly and constructively, along with creating a positive workplace culture that celebrates diversity, contributes significantly to overall motivation and team effectiveness. in this ongoing process, leaders must regularly reassess and adjust strategies based on feedback and evolving dynamics, investing in the well-being and growth of their team for sustained success. unveiling the ethos of cryptix ag at cryptix ag, a pioneering force in the digital landscape, every stride is guided by a set of principles deeply ingrained in the organization's ethos. innovation stands as a beacon, steering the company beyond conventional boundaries. the culture at the company celebrates creativity, urging each team member to contribute groundbreaking ideas, fostering an environment where the pursuit of what's possible is relentless. building, aspiring to set the standard for excellence in creating and growing successful businesses. their future unfolds in a landscape where ventures not only lead in their domains but also contribute to a global ecosystem of innovation, addressing challenges, fostering sustainability, and making a positive societal impact. the core values that underpin cryptix ag—collaboration, innovation, and empowerment—serve as the bedrock for their endeavors. through a commitment to collaboration that fuels creativity, an unwavering dedication to innovation, and an empowering ethos, it charts a course where ventures and their teams are supported to turn visionary ideas into tangible reality. collaboration is not merely a strategy but a defining aspect of cryptix ag's identity. the organization thrives on the synergy of diverse minds, emphasizing open communication, mutual respect, and collective problem- solving. trust forms the foundation of internal and external relationships, built on transparency, integrity, and reliability. operating on a global stage, cryptix ag understands the significance of local impact, valuing diversity and unique perspectives. the commitment to excellence is unwavering, setting high standards for the delivery of solutions and services that consistently surpass expectations. the company's work culture emphasizes continuous improvement, viewing each success as a stepping stone to the next milestone. strategies for building and leading a motivated team crafting a high-performing team requires a strategic approach that goes beyond mere task delegation. successful leaders understand the importance of nurturing a positive and dynamic team culture. one crucial strategy involves inspiring a shared vision—clearly communicating overarching goals and illustrating the impact of individual contributions. this creates a unified sense of purpose. open communication is equally pivotal; fostering an environment where team members feel comfortable expressing ideas promotes trust and collaboration. prioritizing balance and well-being, cryptix ag recognizes the fundamental role of a healthy work-life equilibrium in sustained success. adaptability and resilience are cherished 20

21. insights and guidance from alexandre qualities, acknowledging that challenges are opportunities for growth. in this dynamic realm of technology, it navigates change with agility, turning obstacles into pathways for success. for cryptix, these values and work culture are not mere words; they are the guiding principles shaping every project, partnership, and innovation. for the aspiring tech trailblazer, venturing into the dynamic world of technology is a thrilling yet challenging journey. alexandre horvath offers valuable guidance to those dreaming of making a mark in the tech realm. revolution of positive ai changes in cybersecurity passion and purpose are the foundational elements of this journey. identifying a tech niche that aligns with a genuine mission beyond profit sets the stage for success. continuous learning is emphasized as a crucial mindset in the fast- paced tech industry, ensuring that aspiring entrepreneurs stay at the forefront of innovation. predictive threat intelligence emerges as a powerful tool, leveraging ai algorithms to analyze extensive datasets in real-time, predicting potential threats before they manifest. this predictive intelligence not only expedites response times but proactively shields against emerging cyber risks. dynamic threat detection and response, another facet of positive ai changes, introduces mechanisms that adapt in real-time to evolving attack vectors, outpacing the sophistication of cyber threats. this dynamic approach neutralizes potential risks before they can inflict harm, overcoming the limitations of traditional cybersecurity measures. building a strong network is highlighted as a strategic move. surrounded by mentors, advisors, and fellow entrepreneurs, individuals can tap into valuable insights and foster collaboration. validating the tech idea early on is advised to save time and resources, emphasizing the importance of seeking feedback and conducting thorough market research. ai-driven global threat landscape mapping allows cybersecurity professionals to comprehend, anticipate, and mitigate threats on a global scale. this interconnected approach fosters collective defense strategies, fortifying the cybersecurity community as a united front against cyber adversaries. the significance of user experience is underscored in the tech world, with the advice to design products or services with the end user in mind. an agile development and iteration approach is recommended, promoting flexibility and adaptability in response to user feedback and market trends. automated incident response, facilitated by ai, enhances the swiftness and efficiency of threat mitigation. by automating routine tasks, cybersecurity teams can focus on strategic aspects, reducing response times and minimizing the risk of human error. prioritizing cybersecurity from the start is positioned as a trust-building measure that goes beyond legal requirements. building a diverse team is encouraged, recognizing the value of diverse perspectives and skill sets in fostering creativity and resilience. behavioral biometrics for identity verification introduces an additional layer of security through ai analysis of user behavior patterns. this innovative method goes beyond traditional authentication, ensuring only authorized access. continuous learning and adaptation form a cornerstone of positive ai changes in cybersecurity. ai systems, endowed with the ability to learn and adapt, refine defenses against evolving threats, ensuring the effectiveness of cybersecurity measures. understanding the business side is deemed equally crucial, ensuring familiarity with business models, revenue streams, and market strategies for long-term sustainability. persistence through challenges is emphasized, recognizing entrepreneurship as a journey of highs and lows. as alexandre horvath guides aspiring tech entrepreneurs, the message is clear: embrace innovation, stay resilient in the face of challenges, and let passion be the driving force. the world eagerly awaits the tech solutions that individuals like alexandre horvath can bring to life. ethical ai implementation is integral to embracing positive changes in cybersecurity. upholding transparency, fairness, and accountability in ai algorithms builds trust and maintains the highest ethical standards in digital defense. 21 www.ciobusinessworld.com

22. CXO A I : H o w e n g a g i n g w i t h s c h o o l s i s k e y t o t h e f u t u r e t a l e n t p i p e l i n e T will be needed in the future, and how do we prepare our businesses for that future? Starting young he letters on all our minds are of course AI and what it means for our businesses and our technology teams. What skills Did you know that children can make career level type decisions as young as five years old? Also, between leaving primary and secondary school children's views on which careers are 'for them' continue to narrow as they are influenced by their families, communities, teachers, and peers. They then narrow again when they pick GCSEs, usually to try and match a very small number of career options. While AI might be busy revolutionising how we work, how we interact, and how we run our lives, there is one critical thing it's not going to change unless we act quickly. Right now, we are experiencing a crisis around skills gaps in digital, tech and tech adjacent roles. All research companies, recruiters, and management consultants tell us that the technology skills gap is only going to widen. Simply, more people need better digital skills and the ability to work confidently with AI as it augments and enhances their roles. How to make schools engagement part of your talent management programme A crucial but often under-developed component of strategic talent management programmes is the implementation of a volunteering scheme that works with schools to inspire new generations to join the tech workforce in the future. Not only can this create a bigger pool to recruit from, but a well-designed scheme focusing on young people from disadvantaged or under-represented groups can also create a large and diverse pipeline of previously untapped talent. It can also create a double-digit social value return on investment, not to mention engaged, confident and motivated employees. There's also a compelling need for technology and data teams to be far more diverse than they currently are. The most productive and performant businesses need to have teams that match the demographic of their customers and citizens - not just to be competitive, but also to avoid unintended negative consequences in the AI driven services being created. Despite more than 20 years of targeted interventions by progressive businesses to recruit inclusively, to create supportive environments, encourage early careers, continuous learning and 'squiggly' careers, diversity levels haven't really changed. Partnering with organisations who are trusted advisers to teachers and schools can accelerate impact both on the immediate and long-term 22

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24. talent pipeline, as well as deliver measurable social value at national and local levels in terms of addressing systemic issues such as social mobility. Your employees can: Ÿ Quickly register and undertake the required 45 minutes of training which includes safeguarding training Sustainable volunteering programmes in schools are easy to implement and manage if an educational partner like STEM Learning is used. You don't need to start from scratch. The free to use STEM Ambassadors platform has a Computing Ambassador scheme which guides and supports individuals and organisations through the volunteering process. Ÿ Get a free DBS check or share their DBS certificate if they already have one Ÿ Free access to a range of self-paced and remotely delivered training such as planning and delivery an activity, how to talk inclusively, how to engage virtually in an impactful way and many more 24

25. If more than 25 of your employees register and log at least one activity every 12 months, STEM Learning can create a data sharing agreement which will give you access to a consolidated social impact report for all the volunteering work reported by your employees on the platform. It really is that simple to generate social value impact, build a diverse future talent pipeline, help your early career employees develop key business skills - and ultimately increase both employee retention and productivity. To better represent the world we live in, we need to continue to challenge and diversify the industry. This starts in schools. Join us! employers@stem.org.uk Bio: Dr Nicki Clegg has over 30 years of experience as a technologist and 15 years as strategist and senior leader. She was a Chief Technology Officer for almost five years before deciding to focus fully on driving social mobility, diversity and inclusion in technology. She is now Industry Stakeholder Relationship Manager for STEM Learning helping deliver the National Centre for Computing Education (NCCE). Her role raises awareness of the NCCE and increases business engagement with schools and young people to help inspire a new and more diverse generation into careers in technology. Ÿ Free access to a digital community of other volunteers supporting each other Ÿ Free access to templated, tried and tested, impactful school activities Ÿ Free access to a 'marketplace' where teachers ask for volunteers to support them with specific asks (such as careers events or to support a competition), and where volunteers can share their offers to teachers Ÿ Free personal social impact score based on the activities logged on the platform 25 www.ciobusinessworld.com

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32. ARTICLE The Impactful Role of Cyber Security Leaders in Safeguarding Digital Assets 32

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34. CXO 34

35. Top Digital Technologies Shaping Retail in 2024 T technology soared to an impressive $40.2 billion in 2020, reflecting the sector's commitment to innovation. With the rise of omnichannel customers who shop 1.7 times more than single-channel clients, staying ahead of the curve in technological advancements is not just an option but a necessity for retailers. This is my thoughts on key digital technologies that will shape the development and investments for retailers in their stores during 2024. - Digital Signage: Display dynamic content such as advertisements, product information, or special promotions. It's a versatile tool that can enhance in-store marketing and communication. Smarter systems that utilize data and AI to provide conditional playlists, personalizing content, and interactive screens. he retail sector is a dynamic landscape, evolving in response to new technological developments. According to recent data, investments in retail - Queueing solutions: if you have more than two persons standing in line you are losing sales. Providing pre booking services and mobile ticket solutions let the customers brows the store increasing sales and prevent dropout. First get the basics in place: - Modern POS: A cornerstone of retail operations. Beyond transaction processing, these systems are often cloud-based, integrated with inventory, staff devices and CRM systems. They support diverse payment methods, including mobile and contactless payments. They also serve as a base for clienteling solutions and transaction in other areas of the store like Endless aisle and Fitting rooms. - CRM and Loyalty solutions: Is essential for understanding customer behavior and preferences. It can collect and analyze customer data, helping retailers to personalize their offerings, increase sales and improve customer service. Established solutions ready to scale: - Frictionless Shopping Experiences: Retailers will increasingly adopt self-service elements such as self- checkout, autonomous checkout, smart fitting rooms, and endless aisle kiosks to meet immediate shopper needs and provide a friction free and more personalized shopping experience. The full merge of Online and store, always creating and offering OMNI solutions. - Inventory management: An efficient digital inventory management system can track stock levels in real-time, preventing out-of-stock situations and helping retailers make informed decisions about reordering and restocking. RFID plays a key role in this for many retailers. - Empowering Retail Staff: Tools providing product and stock information, clienteling with customer purchase history, recommendations, and checkout capabilities will empower retail staff. Task management, notification, and collaboration tools will further enhance store operations. - Online, Click & collect and returns in store: In the digital age, retailers must ensure a seamless integration between online and offline channels. This includes offering services like click&collect, where customers can order products online and pick them up in-store, and easy in-store returns for online purchases. These services bridge the gap between online and physical shopping, providing customers with the convenience of online shopping and the instant gratification of a physical store. - Sustainability Initiatives: Retailers will increasingly embrace sustainability initiatives such as rental, resell, and repair services. Advanced size and fit, and virtual try on solutions, including foot and body scanners, will reduce return rates online and contribute to sustainability efforts. 35 www.ciobusinessworld.com

36. - Store Experience: Retailers will continue with flagship stores and pop-ups to build the brand and create awareness. Malls are not for shopping it's for socializing, a lifestyle. Making the store more of a marketing channel then the place for transaction. Create interactive engagement zones within their stores to attract and engage customers. These could include selfie mirrors equipped with AR technology for customers to virtually try on clothes, share their looks on social media, or even get style recommendations. Other cool features could include interactive product demos, touchscreen displays, and immersive VR experiences that allow customers to engage with products in new and exciting ways. These zones will not only make shopping more fun and engaging but also encourage customers to visit the physical store. - Hyper-Personalization: The trend towards personalized shopping experiences will intensify in 2024. Advanced AI and machine learning algorithms will analyze vast amounts of data to provide highly personalized recommendations, enhancing customer engagement, loyalty, and sales. Emerging Technologies to Keep on the Radar: - Blockchain and Supply Chain Transparency: This will become increasingly important in ensuring supply chain transparency. Retailers will use blockchain to authenticate products and ensure ethical sourcing, addressing growing consumer concerns about product origin and sustainability. - Autonomous last mile delivery: This is rapidly evolving, with advancements in autonomous vehicles and drone technology more and more retailers test this for delivery, for now most in hard-to-reach areas but will soon be more widespread. It will reduce cost, increase efficiency, increase customer satisfaction and easy to scale up and down depending on need. - Reducing cost and increasing efficiency: To enhance operational efficiency, retailers will increasingly adopt real- time data dashboards. These dashboards will provide staff with instant access to key information such as inventory levels, sales data, and customer feedback. This will allow staff to make quick, informed decisions, improving store operations and customer service. We see a continuation of smaller store formats, pop-up, and solutions to keep rent and stock levels down. - The Rise of the Metaverse: Following the trend in 2023, the Metaverse will continue to be an intriguing trend to watch, potentially shaping the retail landscape in 2024. Retailers can create immersive and interactive virtual shopping experiences in the Metaverse, reaching customers in entirely new ways. - Curation: With so many options for everything, customers want personal and tailored recommendations. Social sharing and input when you shop, guides and tutorials etc. Solutions to provide help in exploration phase of the customer journeys, selecting dinners and provide grocery basket for pickup, tinder your style for fashion and online subscription models. Conclusion: As we start to plan for 2024, the retail industry is on the cusp of exciting transformations, with digital technologies playing an instrumental role in shaping its future. Retailers must not only stay abreast of these emerging trends but also strategically implement these technologies to stay competitive. By leveraging these advancements, they can enhance customer satisfaction, streamline operations, and foster business growth. Moving from Test to Production: - Sophisticated AI and Machine Learning: AI's role in retail is set to expand in 2024, with advanced AI algorithms driving personalized customer experiences. AI-powered virtual assistants will provide personalized recommendations and assistance, supplementing human representatives. AI-created products on-demand might also gain traction. Moreover, these technologies will not only redefine the shopping experience but also push the boundaries of what is possible in the retail sector. They will allow retailers to explore new business models, create novel customer experiences, and make their operations more sustainable and efficient. As we look forward to 2024, it's clear that the future of retail is not just about surviving but thriving in this new digital era. This exciting journey of transformation promises to unlock unprecedented opportunities for retailers ready to embrace these next-generation technologies. - Extended Reality (XR): The fusion of Augmented Reality, Virtual Reality, and Mixed Reality into Extended Reality will redefine customer shopping experiences. XR will enable customers to virtually try on clothes, visualize furniture in their homes, and even tour virtual stores, bridging the gap between physical and digital shopping. 36

38. BUSINESS PROFILE CoFounder & Chief of Operations MassRobotics 38

39. B rief us about your career path as a staunch woman leader up until your current position at MassRobotics. What were the challenges that you had to overcome to scale your progress? Center. Here, I encountered a similar set of challenges, now in the workforce in a predominantly male-dominated field. I had to continually prove myself and my technical expertise, but again, was determined to be a team player and contributor. I served in various roles, including serving as the Chief Scientist for Acoustic Prediction Systems, Systems & Test Engineer, and Sonar Systems Analyst. During this part of my career, I found myself aboard naval ships, where I was often the only female presence. This presented a unique set of obstacles, from navigating the dynamics of an all-male environment to ensuring that my contributions were valued and respected. At this point the projects and new equipment we were installing were exciting and first of their kind, so my focus was on testing and teaching the crew how to use the equipment. This period not only refined my technical skills but also instilled in me a passion for innovation. My journey from engineering school at Cornell University to my current role as the Co-Founder and Chief of Operations at MassRobotics has been filled with adventure, and marked by both triumphs and challenges, particularly as a woman in the tech field. It all started during my time at Cornell, where I pursued a Bachelor of Science in Electrical Engineering. There were very few women in my classes, which initially posed some challenges. My experience in high school physics and calculus classes had already prepared me for this, so it was a familiar situation. Rather than dwelling on the challenges, I chose to focus on being a team player and contributor. It taught me the importance of not asking for special treatment but instead working together to create opportunities for everyone. I've used this “team player” attitude throughout my career and it has served me well and the engineering educational background laid the foundation for my career in technology. My career then transitioned to the private sector, where I held senior positions in Business Development and Engineering & Technical Resource Management at General Dynamics and other defense contractors. The challenges continued, but I persisted, steadily building a reputation for my expertise and commitment to innovation. These experiences broadened my perspective and exposed me to different facets of the technology industry. Following Cornell, my path led me to a 14-year career in civil service with the USN's Naval Undersea Warfare 39 www.ciobusinessworld.com

40. A pivotal moment in my career occurred when I decided to leave the government community and lead the Innovation & Robotics Community for the Massachusetts Technology Leadership Council. In this role, I played a crucial part in fostering innovation and collaboration within the tech and robotics sector bringing the community together. housing dozens of robotics startups from across the globe, offering them the resources needed to grow and scale their companies. In this state-of-the art facility, innovators and entrepreneurs have access to all types of robotic platforms (including AMRs, collaborative arms, grippers, humanoids), a machine and electronics shop, CAD and simulation software, cloud services, programming specific to robotics, facilitated introductions to potential funders, customers, talent and more. MassRobotics offers a space for like-minded innovators to be under one roof, to share challenges, collaborate, and work together to achieve their goals and milestones. The highlight of my career has been the launching of MassRobotics, where I've dedicated myself to nurturing and advancing the next generation of robotics, AI, and connected device companies. This groundbreaking organization is the first of its kind, attracting startup companies from around the world. At MassRobotics, I have led initiatives to expand the robotics ecosystem's breadth and depth and developed high-impact programs that spotlight startup technologies, connect startups with funders and customers, and advocate for the global adoption of robotics technology. This was not done single handedly, but was a true team effort. Describe in detail the values and the work culture that drives your organization. At MassRobotics we strive for an open and inclusive environment that encourages collaboration between startups as well as with our industry partners. We host workshops and gatherings to address common challenges startups face, introduce them to new products, and host highly curated events that add value to their company and network. Our wholistic approach treats our resident startups and industry partners each on a personal level, defining goals, and working with each to help achieve those goals and milestones. We see the success of our startups as a success for our organization as well as for the industry we support. My journey is not just a personal one; it's a testament to the importance of diversity in technology and the power of determination. From my early days in engineering school to my current leadership role, I hope to continue to shape the future of the tech industry and continue to diversify the landscape. Tell us something more about MassRobotics and its mission and vision. What do you believe is the significant factor for women in the tech industry, and what is the most important aspect of your success in adhering to these fundamentals? MassRobotics is an independent nonprofit organization whose mission is to help grow robotics technology companies and advocate for adoption of these technologies into industry and by the public. We are best known for our headquarters in Boston where we have an innovation center I believe a significant factor for women in the tech industry is the often isolated experience of being one of the few 40

41. women in a room full of men. In my experience, being a team player is essential, fostering a collaborative environment where everyone's contributions are valued, helps to bridge the gender gap. the accomplished women mentors through skills training, networking, professional development, and paid internships. I'm extremely proud of this program and the fellows who have completed it, many of whom are now pursuing engineering degrees at universities. We are currently soliciting high school students for our 4 cohort and working to expand the program to another location. Additionally, an important aspect of my career success is recognizing the immense power of networking which has allowed me to connect with peers and mentors who provide invaluable support, guidance, and sense of belonging. Building a strong network has not only provided crucial support but has also opened doors to opportunities and insights that have been instrumental throughout my career. th What advice would you give to the next generation of women leaders willing to venture into the modern business arena? What change would you like to bring to your industry if given a chance? I would love younger professionals entering a technology focused organization to understand how powerful networking can be. At MassRobotics we host several women's events, from our Women in Robotics chapter to our resident women's lunches. It's a great way to meet other women and potential mentors who can help you with challenges you may face in your career. We work hard to showcase women in robotics and MassRobotics has initiated a Robotics Medal and Rising Star award to celebrate women in robotics research. Highlighting the achievements of women in the robotics field offers terrific role models for the next generation. The field of robotics is growing rapidly and will have an impact on nearly all industries in the future. The professionals in this industry are currently not too diverse. Bringing in more diversity to the robotics field and technology fields in general is something that needs to be cultivated in early education. This includes both women and people of color. We at MassRobotics are working on this, with local high schools and programs for youth and young women, to working with HBCUs, most recently Howard University. We enjoy encouraging and inspiring anyone with an interest in technology and robotics. My ultimate advice to young women is to just be yourself and believe in your ideas. Work hard to demonstrate and validate those ideas. And most of all, be a team player, collaborate and work together with a team to achieve a common goal – it's so rewarding to share achievements with your peers! We have developed the high school Jumpstart Fellowship Program with the goal to support a more diverse technical workforce by preparing underserved female high schoolers to pursue careers in STEM and robotics. The program includes technical curriculum, exposes the fellows to careers in robotics and technology, and connects them with 41 www.ciobusinessworld.com