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Online Advising. Donna Menke Student Services Coordinator University of Nebraska-Lincoln. Online Advising Models. F2F online information Students access online information Electronic advising sessions Online forms and electronic contact
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Online Advising Donna Menke Student Services Coordinator University of Nebraska-Lincoln
Online Advising Models F2F online information Students access online information Electronic advising sessions Online forms and electronic contact Magna Publications, Inc. (2004) Online Academic Advising. Academic Leader 20(11) 6.
Online Services • Course Schedule • Advisor contact information • Course Management System • Portal with access to: • Financial Aid • Student Account • Personal Information • Degree Audit/Transcript • Registration • Grades • Marketplace
Other Models? Facebook – or other social networking Second Life AdvisorTrac
Challenges of Online Advising Managing technology Keeping systems simple Have plan for when technology fails Training of staff and students Working collaboratively Realize technology is a support tool
Implementing Online Advising Focus Redesign vs. automating existing process Involve staff and students Technology should enhance what you do Consistent, accurate, comprehensive information Reliable infrastructure Find appropriate organizational structure Retain the human touch
Things to consider Who do we serve and what do they do? What services do we provide them? How do we know we are doing a good job? What is the best way to provide services? What it best way to organize? Kramer, G. (2002) Online Advising. EDUCAUSE Center for Applied Research