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Trends in Information Technology Careers and Education

Trends in Information Technology Careers and Education. Michèle Royer, PhD National Workforce Center for Emerging Technologies & WA Center of Excellence for IT Bellevue Community College. Presentation Outline. Trends in IT Careers and IT Skills The Changing World of Work

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Trends in Information Technology Careers and Education

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  1. Trends in Information Technology Careers and Education Michèle Royer, PhD National Workforce Center for Emerging Technologies & WA Center of Excellence for IT Bellevue Community College @Bellevue Community College, NWCET

  2. Presentation Outline • Trends in IT Careers and IT Skills • The Changing World of Work • Net Generation • Changing World of .edu • Conclusions @Bellevue Community College, NWCET

  3. IT employment in 2004 was 17% higher than in 1999 Of the 10 fastest growing jobs through 2014, 5 are IT jobs Network System and Data Comm. Analyst Computer Software Engineer, Applications Computer Software Engineer, Systems Software Network and Computer Systems Administrator Database Administrator Data based on US Bureau of Labor Statistics IT Employment Projections @Bellevue Community College, NWCET

  4. Majority of IT-related jobs require a Bachelor’s or higher degree IT departments are shrinking Entry-level technical jobs are being outsourced Increased requirements for “IT literacy” in non-IT jobs (including digital media skills) Employment growth in IT management Growth in IT roles and jobs in business and functional units Data based on Gartner and other industry research Employment Shift @Bellevue Community College, NWCET

  5. The Maturing of IT @Bellevue Community College, NWCET

  6. Technology Emphasis on: • Mobility, connectivity and remote access • Integration of multiple technologies and platforms • Computing and data warehousing distributed environments • Information management, access and visualization • Information and system security • Technology-supported collaboration and communication at a distance • Integration of different media formats and applications @Bellevue Community College, NWCET

  7. Integrating Business, Management and Technical Skills • Understanding business goals and applications • Understanding business processes and workflow • Managing the complex IT environment (user, projects, teams, change, sourcing, 3PPs…) • Working with non-IT professionals • Working in a collaborative and virtual environment @Bellevue Community College, NWCET

  8. College Response to the Employment Shift • Offer advanced programs targeting business applications or niche technical skill areas • Develop specific business domain informatics programs (e.g. Health Informatics, Business Intelligence) • Integrate business, management and communication skills in IT programs • Infuse IT literacy skills in all programs • Offer strong internship programs @Bellevue Community College, NWCET

  9. Biotech/Biological Research (Bioinformatics) Pharmaceutical Research (Clinical Trial Data) Development of Devices and Drug Delivery Systems Healthcare Delivery (Therapy/Diagnostic Management) Healthcare Information Management (Medical Informatics) Population/ Public Health Informatics Information Systems and Smart Devices Data/ Information Repositories Information Representation and Interaction Data/ Information Processing @Bellevue Community College, NWCET

  10. Presentation Outline • Trends in IT Careers and IT Skills • The Changing World of Work • Net Generation • Changing World of .edu • Conclusions @Bellevue Community College, NWCET

  11. Mobile and Collaborative Workplace • Beyond the traditional office • Anywhere, anytime connectivity • Portability of devices • Collaboration across distances and organizations • MS Vista collaborative environment • Web-conferencing @Bellevue Community College, NWCET

  12. Information and Technology Infusion • Technology-enabled business processes • Increased access and management of information • Support all aspects of the business • Complex visual interfaces to information @Bellevue Community College, NWCET

  13. Rapid Changes • Multiple jobs and careers throughout their lifetime • Continuous changes in technology tools and processes • Self-initiated learning • Continuous learning • Just in-time, just enough learning @Bellevue Community College, NWCET

  14. New Work Skills • Beyond IT literacy • Comfort with technology • Information management • Adaptability and flexibility • Ability to learn new skills, technologies and processes • Technology-enabled communication and team skills @Bellevue Community College, NWCET

  15. Presentation Outline • Trends in IT Careers and IT Skills • The Changing World of Work • Net Generation • Changing World of .edu • Conclusions @Bellevue Community College, NWCET

  16. The Net Generation • GenI, GenY, DGen, Net Gen, Millenials, EchoBoom, Digital Natives • Born after 1980 Marc Prensky (Digital Natives, Digital Immigrants) http://www.marcprensky.com/writing/ Pew Internet and American Life Project http://www.pewinternet.org/ Jim Carroll http://www.jimcarroll.com/articles.htm @Bellevue Community College, NWCET

  17. Teens and Technology Pew Internet Report – 2005 • 87% of teens 12 to 17 use the internet • 51% of teen internet users go online daily • 81% play games online • 76% get news online • 43% buy online • 31% get online health information @Bellevue Community College, NWCET

  18. Teens and Technology Pew Internet Report – 2005 • 45% of teens have cell phones and 33% are texting • 75% of online teens use IM • 32% of all teens use IM every single day • They use email to talk to “old people”, institutions, or send complex instructions to large groups • They use IM to send text, links, photos, music and videos • They spend 10 hrs/wk with friends in person and 8 hrs via technology @Bellevue Community College, NWCET

  19. Net Gen Digital Tools Email, IM, Chat rooms, Cell phones, Blogs, Webcams, Camera phones, TV, Internet, mp3, Podcasts, Vodcasts, Wikis, Digital video cams, Gaming consoles, Digital music, PDAs, Online gaming, Digital photos, Simulations, Massive multiplayer games, Online reputation and rating systems, Virtual worlds, Multimedia, Smart phones, Moblogs, Mods, Avatars, File sharing, Streaming media, Laptops, Virtual communities… @Bellevue Community College, NWCET

  20. Net Gen Interaction with Technology • They are technology natives • Expect technology and anywhere, anytime connectivity • Depend on multiple technologies • Eager to experiment with new technologies • Use technology to form social and professional networks @Bellevue Community College, NWCET

  21. Net Gen Interaction with Information • Rely on the net as information source • Constant access to media and information • Rely on peers for information ratings • Hypertext minds - Non-linear thought process • Highly visual • Share information openly @Bellevue Community College, NWCET

  22. Net Gen Communication • Multiple, overlapping communication processes • Instant communication • Prolific communicators • Broadcast personal information to the world – the “Me” generation • Worldwide social networks • Fluid, interactive, media-rich communication @Bellevue Community College, NWCET

  23. The “Gaming” Environment • High speed, highly changing, complex environment • Customizable and adaptive • High stimulation and interactivity • Instant feedback and frequent rewards • Highly visual • Media-rich and diverse @Bellevue Community College, NWCET

  24. Net Gen Goes to College – EDUCAUSE Study 2005 • 96% of seniors and freshman own computers, 56% own laptops, 14% bring them to classes • 90% of students have access to broadband • Students use computers on average 11-to-15 hrs/wk • 90% own a cellphone • 38% own a digital music device @Bellevue Community College, NWCET

  25. Net Gen Expectations towards Education • Choose what kind of education they buy, and what, where and how they learn • Adaptive, responsive and learner-centered • Technology and media in the classroom • Interactivity and a rich and diverse learning environment • Collaborative learning • Modular and customizable education @Bellevue Community College, NWCET

  26. Presentation Outline • Trends in IT Careers and IT Skills • The Changing World of Work • Net Generation • Changing World of .edu • Conclusions @Bellevue Community College, NWCET

  27. The New World of College • New college writing requirements include multimedia literacy • Publishing lectures and curriculum on the net • Incorporation of new technology tools in the learning process • Increased collaboration through technology tools • Blurring of the lines between in and out of classroom learning @Bellevue Community College, NWCET

  28. “eTools” • Podcasts • Blogs • Wikis • Social networking and virtual communities • Digital simulations and games Resource: Blogs, Wikis, Podcasts, and Other Powerful Web Tools for Classrooms by Will Richardson @Bellevue Community College, NWCET

  29. Selecting your Technology @Bellevue Community College, NWCET

  30. Challenges • Access to technology tools • Technical support, resources and standards • Bandwidth • Training of teachers • Diversity of students in • Access to technology • Comfort and proficiency with technology tools • Identifying faculty innovators @Bellevue Community College, NWCET

  31. Finding a New Teaching Model • What is the role of the teacher when information can be accessed through the net? When the students know more about the technology tools than the teachers? • What is the role of the classroom when learning can be acquired anytime, anywhere? • Which technologies will you allow into your classroom? Which ones will you use to support the learning? @Bellevue Community College, NWCET

  32. Presentation Outline • Trends in IT Careers and IT Skills • The Changing World of Work • Net Generation • Changing World of .edu • Conclusions @Bellevue Community College, NWCET

  33. Conclusions • IT employment is still strong but shifting to higher-level skills and to IT business and industry-specific applications • IT skills and tools are being integrated into a wider range of non-IT jobs • These changes impact not only college IT-programs but all program areas @Bellevue Community College, NWCET

  34. Conclusions • Digital natives will accelerate the changes in work and education environments • Virtual and collaborative processes, and etools need to become an integral part of the teaching/ learning process • Faculty need to reassess their role as content and expertise providers @Bellevue Community College, NWCET

  35. QUESTIONS? Michèle Royer mroyer@bcc.ctc.edu http://www.nwcet.org/ @Bellevue Community College, NWCET

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