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Peoria County MABAS Division 36 Software

This software allows customization of alarm levels, apparatus names, and dispatch instructions for efficient emergency response management. Detailed administrative features streamline the dispatch process, ensuring accurate communication with agencies.

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Peoria County MABAS Division 36 Software

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  1. Peoria CountyMABAS Division 36 Software David Tuttle, Manager Sandy Klatt, Supervisor City of Peoria 9-1-1

  2. Software Administrative Menu

  3. User Access Levels This shows exactly what items on the administrative menu that users have rights to access. aaaaaaaaaaaaaaaaaao3333333333333333333333333333lloooaaaaa

  4. We have flexibility to change how many alarm levels there are

  5. We can add, change or delete frequency names, and also assign the default frequency that appears in the dispatcher’s script.

  6. Every department that appears in our MABAS cards also appears in this list

  7. The script that is generated will tell the dispatchers who to tone out as they normally do, and also lists and provides the phone numbers for agencies we do not dispatch. This is accomplished because the software looks to see if the phone number field is populated, and if it is, it created another instruction telling them to call the following agencies and lists their phone numbers.

  8. Notice the instructions in the phone number field

  9. The software is set up to mimic the layout of the actual MABAS card. We can control what the columns are titled and in what order they appear.

  10. This menu allows you to add, change or delete the equipment name, and change the order of the columns in which they appear

  11. Entering all the box cards into the software. This is also the same menu where you can edit and delete them.

  12. This is where the card description is entered alone with any notes the agency wishes to add.

  13. Once you have the departments, apparatus and box cards entered into the system, you can now create the box card responses by clicking on edit.

  14. Go through your printed box cards and enter each piece of apparatus on every alarm line. You have to enter each one individually. This part is tedious and time consuming, but worth it in the end.

  15. With these menus, you can tell your dispatcher EXACTLY what they need to do, step-by-step with your specific equipment.

  16. This is specific to the radio equipment in the Peoria 9-1-1 center.

  17. All of the background data has been entered. The system is ready to go. Here is how we create the alarm.

  18. You can now enter an actual MABAS alarm with minimal required information. Only the items in bold are required elements to generate the script. The dispatcher can always go back and enter in the non-required information.

  19. Generated instructions and script

  20. From the main menu, you can see what alarms are active by selecting the active box item. You can go back and complete any missing information from the initial input screen, or you can also upgrade the alarm or strike it out.

  21. If the event escalates, you can upgrade the alarm and the software generates a new script with the additional units from the next alarm level. It will not let you choose a lower alarm level. You can also complete any missing information on this screen by clicking the update info button.

  22. New script generated with the equipment on the second alarm level

  23. What if a department is not available? The software does have limitations. In the event a department is not available to provide their equipment and personnel to assist, the program does not know to go to the next alarm level to get the equipment. You have to do this manually. On the script page, there is a link that allows the dispatcher to print that particular box card.

  24. It opens the box card in a new window. All you have to do is change the layout to landscape and print.

  25. At the end of the event, and command has said to strike out the alarm, this menu will generate the script for the dispatcher to announce the strike out.

  26. Strike-Out Script

  27. Viewing Closed Box Alarms

  28. You can view and track your completed MABAS alarms. All of the data is recorded so you can see exactly what was done and when. In the Closed Box menu, we are able to put date parameters to search for a particular alarm.

  29. We can see if the alarm escalated and at what time. We can view the actual script and see what equipment was sent.

  30. The whole purpose of having this software developed was to make it easier for the dispatcher and to streamline the process. They do not have to look for an actual book, find the phone numbers for the various departments and try to tone out companies at the same time. The software is residing on a server and is accessible at all dispatch consoles. So while the dispatcher is toning out our own companies, another dispatcher is able to view the script and see what departments need to be called by phone. This software has made it faster to get proper equipment dispatched.

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