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Labatt Food Service IT Business solutions

Labatt Food Service IT Business solutions. Juli Selzer Software Development Manager. Company Overview. Labatt Food Service. Home of the Best Best in People Best in Product Best in Service. 212,765 ft ². 380,000 ft ². 70,684 ft ². Constructed 1971. Purchased 1989.

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Labatt Food Service IT Business solutions

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  1. Labatt Food ServiceIT Business solutions Juli Selzer Software Development Manager

  2. Company Overview

  3. Labatt Food Service • Home of the Best • Best in People • Best in Product • Best in Service

  4. 212,765 ft² 380,000 ft² 70,684 ft² Constructed 1971 Purchased 1989 One Distribution System 147,976 ft² Constructed 2007 Opened July 2005 Labatt Food Service Distribution Centers San Antonio Dallas

  5. Labatt Food Service Distribution Area

  6. Labatt Food Service Sales Growth

  7. Verifiable Quality and Consistency Only “Top 50” Broadline Foodservice Distributor To Provide No Private Label Distributor of National Brands Over 500 Manufacturers Represented

  8. Some of our Customers

  9. Top Employer 2007 & 2008

  10. IT Business Solutions Management wants salesman to increase their sales territory. Currently, a single salesman covering a territory of 2 million in sales annually has limited time to spend with each customer. Customer’s are dependent on the salesman’s scheduled to conduct business. If we increase his sales territory how will this affect his relations with customers? How can a salesman increase their sales territory without sacrificing customer relations?

  11. Key duties of a salesman • Keying Orders – Salesman sit down with their customers and manually key orders • Substitutions – Salesman must review order outs and rekey a comparable item • Product Expertise – Provide customers with product nutritional information, MSDS, etc. • Hot Shots – Hand delivery of mispulled product • Payment Collection

  12. Order Accelerator IOS Customer POS Automated Ordering Solutions Labatt offers several ordering applications for customers to key in their orders.

  13. Minimize Substitutions • Auto Substitutions – The system can automatically substitute an item when no product is available with a pre-approved item. • Like Item System – *Notifies customers similar items during the order entry process. • *Release date 2010

  14. Product Expertise Labatt Food Services Online Item catalog provides customers with Nutritional Facts, Ingredients, etc.

  15. Operational Inefficiency • Each order selector picks about 6,000 cases per week • A selection “transaction” involves driving to a location, getting off the tugger, picking cases and placing them on a flat • A typical order selector does 3,200 “transactions” every week. • Mispulls occurred 1 in every 750 cases selected • Pick from the wrong bay, wrong aisle, or level. • Transpose digits on location

  16. Voice Technology Check Digit Batch Number

  17. Voice Technology

  18. Customer Weekly Invoice Data Transfer Labatt’s Invoice System A/P System Accounts Payables Labatt’s Document Imaging System Web Invoice Images Labatt’s Web Viewing Application Payment Collection • Online Invoices • Automated Clearing House • Accounting Integrations

  19. Conclusion • Menu Development • Cost Containment • Quarterly Business Reviews • New Product Development (Test Kitchen)

  20. Questions and Discussion

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