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Service Management System (IT Solutions)

Service Management System (IT Solutions) is developed specially for IT Service providers to manage their whole business.<br>This is Complete business solutions.<br>Leads Management, Call Management, AMC Management, Repairing Management, Rental Management, Accounting Management, Quotations, Customer Portal.

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Service Management System (IT Solutions)

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  1. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) iCanopus Technology Beyond Technologies…… https://www.icanopustech.com

  2. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) INTRODUCTION iCanopus Technology (ICT) is a Software Development company located in Satara. It has been established in early 2014 with the team of high standard and well expertise people, since then we are providing various solutions to (Non Destructive Testing) NDT Industries & IT Solutions. ICT has strong dominical expertise in NDT, Quality & IT Industries. ICT always strives to provide customer satisfaction through its legendary services at an affordable price. We have developed various solutions for these Industries and upgraded ourselves time to time to meet the market requirements. We believe in long term relationship with our customers and to add more and more to our client list from the reference of our existing once. Our aim is to remove complete paper use from Business world. https://www.icanopustech.com

  3. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) OUR VISION • India is biggest service and repairing sector in the world and To make all Service and Repairing sector digital and to bring automations we developed this solution. https://www.icanopustech.com

  4. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Why iCanopus Technology • More than 14 years of experience in Service industries. • We have developed various solutions to this industries. https://www.icanopustech.com

  5. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Service Management System (IT Solutions) https://www.icanopustech.com

  6. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Leads Management • Leads Entry • Leads Type (Sale, Service, AMC and Rental) • Leads Source (Just Dial, India Mart, WhatsApp, Social Site, Call, Email, SMS & many more) • Leads allocation to groups and individual Coordinator. • Update with next follow-ups. • Pricing Management (Vendor Management) • Get a list of items price from respective vendors. • Allocation to group and coordinator. • Easy pricing management. • Leads Track • Different leads track as per leads type. • Super easy leads tracking • Get current lead status with any info. https://www.icanopustech.com

  7. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Call Management • Call Entry • Easy call generation • Generate call on customer email. • Android application to generate call • Customer also can generate calls from his portal. • Call assignment to groups and Engineer's. • Maintain daily expenses. • Service Type Wise Calls (On call Chargeable basis, AMC, Preventive Maintenance (PM), Rental Calls, Free Call ) • Customers wise reports • Engineers wise reports. • Auto email and SMS to employee and customer and many more • Calls Billing Track • Generated Bill status • Cash Approval • Engineers cash approval. https://www.icanopustech.com

  8. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • AMC Management • AMC Entry • Comprehensive and Non- Comprehensive AMC. • Agreement period (Annually, Semi-annually, Quarterly and Monthly) • Billing Period (Annually, Semi-annually, Quarterly and Monthly) • Preventive Maintenance • AMC expiry reminder. • AMC Billing Track • AMC Billing information. • Pending bills. • Preventive Maintenance • Pending and completed Preventive Maintenance. https://www.icanopustech.com

  9. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Repairing Management • Third Party Inward • Inward material from third party with current status. • If not repaired then can send it to another third party vendor for repairing. • You can mention inward by Employee or Customer or Courier. • You Can also make third party payment entry from here. • Material Outward • Outward material to send to customer. • Delivery Challan with item information. • You can mention outward by Employee or Customer or Courier. • You can generate invoice against this repaired item from here. • ITEM Track • You will get whole repairing management track on single page • Super easy tracking • You can track your repairing item with its any information you have. • You can get its current repairing status. Like; whether its pending at Repairing or Third party or outward or at customer. • Easy to find any information related to item. https://www.icanopustech.com

  10. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Accounting Management • Purchase Order • Generate Purchase order with its minimum information and in minimum time. • You can send this order to supplier to finalize purchase item. • Purchase • Can make entry in purchase entry in a sec. • Can also mention information about your indirect expenses. • Easy and auto GST calculation. • Option to categorize item • Purchase Return • Easy purchase return on purchase reference. • Invoice (Sale, Service, AMC & Rental) • Generate separate invoices for Sale, Service, AMC & Rental Single and double entry receipt against invoice. • Send invoice and its information to customer by Email & SMS in just one click. • Multiple invoice templates. • Auto Billing for AMC & Rental on bill date. https://www.icanopustech.com

  11. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Accounting Management • Customer Outstanding • Get the complete customer outstanding's. • Get separate page for each customer. • Easy identify balance amount. • You can export supplier balance in Excel and PDF • Supplier Outstanding • Get the complete supplier outstanding's. • Get separate page for each supplier . • Easy identify balance amount. • You can export Supplier balance in Excel and PDF https://www.icanopustech.com

  12. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Accounting Management • Ledger Book • Get the all ledger transactions on single page • With reference and Without Reference to get more information about ledgers transaction. • Profit & Loss • Balance sheet https://www.icanopustech.com

  13. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Quotations • Generate quotations with predefined content. • You can clone the quotation and can generate in minimum time. • Auto GST calculation. • Predefined terms & conditions. • You can send quotation and its information to Customer by Email and SMS. • Option to approve quotation from customer portal. • Multiple templates for quotation. https://www.icanopustech.com

  14. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Customer Portal • You can give customer portal on your website. • You can show your company information and company logo on customer portal. • You can share your news and offers to customer portal. • Call Management • Customer Can generate call from their portal. • They can update and resolved call from there. • AMC Management • AMC Agreement report will get customer to know information agreement. • Account Management • Customer can download their invoices from table • Customer will get all invoices like; Sale, Service, AMC and Rental Invoices. • Quotations • Customer will get generated quotations. • They can approve quotations from their portal. https://www.icanopustech.com

  15. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Features • Android application • Call Management • Android application will be installed on user mobile. • You can download our mobile app from software login screen https://itbiz.eserviceapp.com • You can manage Call raise, update and resolved. • There is option for Swap-IN and Swap-OUT to get employee attendance. • User can get notification of pending calls and new calls. • Lead Management • User can make leads entry and update from mobile. https://www.icanopustech.com

  16. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Advantages • Complete Secured Business Solution for IT Service providers • Application will be accessible from anywhere and from any device. • Easy operation • Engineers tracking • (You can track engineer’s current location with their location history) • No print required (Go Green) • Customers Portal on your own website. • Email and SMS notifications to Customers, Users and owner for all transactions.Complete automations for all transactions. • 15 days free without restrictions. https://www.icanopustech.com

  17. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) Software Link https://itbiz.eserviceapp.com https://www.icanopustech.com

  18. Call Us: +91 7720072478 / 9702816438 Service Management System (IT Solutions) iCanopus Technology +91 7720072478 / 9702816438 Beyond Technologies…… sales@icanopustech.com www.icanopustech.com https://www.icanopustech.com

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