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What is Quality?. ?A planned and systematic process of ensuring that the requirements of the assessment system, competency standards and stakeholder needs are applied in a consistent manner. Quality assurance mechanisms or procedures are an integral part of an assessment system.'. ?is a planned and
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1. Assessment Validation and Continuous Improvement.....an introduction
2. What is Quality?
‘A planned and systematic process of ensuring that the requirements of the assessment system, competency standards and stakeholder needs are applied in a consistent manner. Quality assurance mechanisms or procedures are an integral part of an assessment system.’
3. …is a planned and ongoing process that enables an RTO to systematically review and improve its policies, procedures, products and services in order to generate better outcomes for clients and to meet changing needs. It allows an RTO to constantly review its performance against the VET Quality Framework and to plan ongoing improvements to its performance. Continuous improvement involves collecting, analysing and acting on relevant information collected from clients and other interested parties, including RTO staff
DEFINITION TAKEN FROM - STANDARDS FOR NVR ORGANISATIONS 2011 SNR 3 DEFINITIONS Continuous improvement ..
4. Standards for NVR Registered Training Organisations SNR 15 ( Training and Assessment)
15.1 The NVR registered training organisation collects, analyses, and acts on relevant data for continuous improvement of training and assessment
15.5 Assessment including RPL .....(d) is systematically validated
SNR 16 (Clients)
16.2 The NVR registered training organisation continuously improves client services by collecting, analysing and acting on relevant data
SNR 17 ( Management Systems)
17.2 The NVR registered training organisation uses a systematic and continuous improvement approach to the management of operations
7. Standards for NVR Registered Training Organisations SNR 15 ( Training and Assessment)
15.1 The NVR registered training organisation collects, analyses, and acts on relevant data for continuous improvement of training and assessment
15.5 Assessment including RPL .....(d) is systematically validated
SNR 16 (Clients)
16.2 The NVR registered training organisation continuously improves client services by collecting, analysing and acting on relevant data
SNR 17 ( Management Systems)
17.2 The NVR registered training organisation uses a systematic and continuous improvement approach to the management of operations
8. ……is a quality review process. It involves checking that the assessment tool produced valid, reliable, sufficient, current and authentic evidence to enable reasonable judgements to be made as to whether the requirements of the relevant aspects of the Training Package or accredited course had been met. It includes reviewing and making recommendations for future improvements to the assessment tool, process and/or outcomes
NQC IMPLEMENTATION GUIDE VALIDATION AND MODERATION 2009 Validation
9. The assessment system
The assessment process
The assessors
The assessment tools
The assessment evidence Key components
11. Is there a plan for Assessment Validation in place?
Does it provide dates for validation activities?
Does you plan provide for who will participate in assessment validation?
Include what processes, materials, will be utilised?
Is there a record of outcomes and action plans?
Do you have a review in place to monitor effectiveness of validation activities? How do I determine whether I have a systematic validation process in place ?
12.
DEC workshop – Validation and Continuous Improvement
TVET Australia (note resources may move to another web site as TVET is now closed operations)
http://www.nqc.tvetaustralia.com.au/nqc_publications/publications
TVET Australia – An Assessor Guide: Validation and Moderation December 2010
NQC – Implementation Guide: Validation and Moderation 2009
Where to find more information