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The Psychology of . . . Technology a critical perspective of some technology Craig A. Jackson Prof. of Occupational Health Psychology Head of Psychology Birmingham City University. The “Present” is less than a day-wide “Cyber” as a pre-fix is going the same way as “electro ” “e” is naff
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The Psychology of . . . Technology a critical perspective of some technology Craig A. Jackson Prof. of Occupational Health Psychology Head of Psychology Birmingham City University
The “Present” is less than a day-wide “Cyber” as a pre-fix is going the same way as “electro” “e” is naff “i” too common Future shock Technology makes the future happen too soon for some people
Commuting “Cattle Truck Syndrome” Chronic health problems exacerbated by train travel? Cumulative impact theory Increased B.P, Anxiety, Chronic Heart Conditions Over-crowded trains / buses Straining public transport system Lack of control “People develop a constant internal anger on crowded trains that they cannot easily displace…an individual's immune system could also be suppressed by stress, making passengers more susceptible to illnesses”
Sick Building Syndrome – A once popular theory Air qualityNoise Chemical pollutants Equipment Air con Telephones Ventilation Others Dust Tobacco Lighting Artificial SpaceGlare Crowding Control Isolation Job content Equipmentvdu’s Printers Monotony PC’s Overload Organisation Control, communication, feedback Is STRESS the common link with SBS?
Computer Keyboards Tendonitis Repetitive Strain Injury Low Back Pain Carpal Tunnel Syndrome Cumulative Trauma Disorders Chronic Fatigue Fibromyalgia Irritable Bowel Syndrome
Some problems never leave Conditions are the same today Views and values have changed enormously Creating problems and solutions is an industry
Homeworking Is this a reality? More of us working from home More of us working on-the-road “Work-Life Balance” “Life-Work Balance”
Remote / Isolated Working ‘any situation or location in which someone works without a colleague nearby; or when someone is working out of sight or earshot of another colleague’ Field operatives Sales Drivers Lack of immediate assistance available to the worker; illness accidents personal safety Social workers Janitors District nurses Drivers Filling stations Shops Home workers Security Receptionists Teachers Cleaners Engineers
Communication A good sign or a bad sign? Personality type Optimism vs Pessimism Negative Affectivity Hardiness Hey. On way home. Left lecture early cos feel like crap. Next time! Hi Claire. Are you around and do you fancy a brew?
Vocal Hygiene Golden Age of Communication Most jobs have increased vocal use Vocal load “unaware” Equipment modifications required Exacerbated by stress, alcohol, exposure “Revenge Effect”
iBooks? Ease of access Cheap Public service Portable (almost) Do people read more now?
“Anti-Social” Networking Sites No longer “safe” at your own workstations Luke WilliamsI think they do spoil relationships & cause alot of arguments at work. My g/f has facebook (i do 2) and she seems 2 add more bois thn gals n the otha day i was lookin at hers at work, n thers a new boi on ther n it sez thy hooked up n she sed she dnt kno who it is, i dnt kno wot 2 think? We also argue bare bout it...so i think it does cause problems.
Privacy Length of data on web Details Google maps News stories Defamation
Cyber Stalking Personal details Maps Accessible data Pictures “Googling” people
Technobesity Different problems but similar anthropometric outcomes Poor-fitting PPE Ergonomic problems Equipment modifications required Exposure abnormalities e.g. welding plume Depression / Ennui / Despair
Gambling “Bingo for the girls . . . Poker for the boys” Casinos Betting Employment Off-shore
Games Polarized opinion since early 1980s Benefits Detriments
MMORPGs World of Warcraft 1.5 Billion subscribers Research Models for human behaviour e.g. disease spread commerce crime cohesion
CCTV Erosion of civil liberties Reduced privacy Nothing to hide . . . Nothing to fear Feel safer? Reliability - - Ian Tomlinson / Dianna / De Menezes
Interactive Marketing People power Consumerism
Sexuality Sexual offences Pornography access Offending Space Relationships Avatars Fantasy
Offending Fraud Violent pornography Fantasy sharing Paedophilia Virus Hacking Snooping Identity theft
Further Reading Coupland D. Microserfs. Flamingo, New York 1996. Coupland D. J-pod. Bloomsbury, New York 2007. Feynman RP What do you care what other people think?. Harper Collins, London 1993. Lewin R. Complexity. Phoenix, London 1997. Orkin M. Can you win? Freeman, New York 1991. Spuford F, Uglow J. Cultural Babbage: Technology, Time and Invention. Faber and Faber, London 1997. Tenner E. Why things bite back. Fourth Estate, London 1996.