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2011 Practice Management Annual Conference

2011 Practice Management Annual Conference. Bring Your Time Matters Innovative Ideas Doug Zickafoose Sr. Human Factors Engineer Chandra Graham Business Analyst Mark McCray Consulting Software Engineer. September 24, 2011. We’ve Listened. Mobility – Released March 2011

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2011 Practice Management Annual Conference

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  1. 2011 Practice Management Annual Conference Bring Your Time Matters Innovative Ideas Doug Zickafoose Sr. Human Factors Engineer Chandra Graham Business Analyst Mark McCray Consulting Software Engineer • September 24, 2011

  2. We’ve Listened • Mobility – Released March 2011 • Calendaring for Mobility coming soon • Will be continually making improvements & adding new features • Terminal Server – Released in March 2011 • Billing Matters – Reversed decision to sunset • Document Management – Improvements coming in Dec 2011 • TM-PCLaw Link – In development; targeting middle of 2012

  3. We Asked • Compiled survey of • Product and documentation challenges • Overall needs • Survey sent to 239 CICs • 70 surveys completed • Average of 10.8 years supporting Time Matters

  4. You Want – General Themes • Improve the User Interface (UI) • Simplify/Reduce Clutter • Improve workflow management • Improve Reliability • Centralize customization options • New features/functions • Innovate

  5. You Want - Features

  6. You Want - Mobility

  7. Dot Time • Why three dots? • Add to the lists around the room • Vote for your top-3 • You have 15 minutes

  8. Let’s Discuss • What issues are you facing? • What can we do to help you? • What else would you like to talk about?

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