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Welcome to this evening’s TechNet Event

Welcome to this evening’s TechNet Event. We would like to bring your attention to the key elements of the TechNet programme; the central information and community resource for IT professionals in the UK: FREE bi-weekly technical newsletter FREE regular technical events hosted across the UK

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Welcome to this evening’s TechNet Event

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  1. Welcome to this evening’s TechNet Event We would like to bring your attention to the key elements of the TechNet programme; the central information and community resource for IT professionals in the UK: • FREE bi-weekly technical newsletter • FREE regular technical events hosted across the UK • FREE weekly UK & US led technical webcasts • FREE comprehensive technical web site • Monthly CD / DVD subscription with the latest technical tools & resources • FREE quarterly technical magazine To subscribe to the newsletter or just to find out more, please visit www.microsoft.com/uk/technet or speak to a Microsoft representative during the break

  2. Microsoft Exchange Server 2003 Disaster Recovery Eileen Brown IT Evangelist Microsoft Ltd. eileenb@microsoft.com http://blogs.msdn.com/eileen_brown

  3. What we will cover: • Preparing for disaster • Best practices for backup of Exchange 2003 • Mailbox Recovery Center • Recovery Storage Group • Alternate Server Recovery • Replacing a server

  4. Prerequisite Knowledge • Experience supporting Windows Servers • Experience supporting Microsoft Exchange Server 2000 or 2003 • Experience supporting E-Mail clients Level 200

  5. Agenda • Backup Best Practices • Mailbox Recovery • Recovering Stores • Replacing an Exchange Server • Alternate Server Recovery

  6. Backup Best PracticesBackup Applications • Windows Backup • Integrates with Windows Server and Exchange • Accesses Information Store directly • Shadow Copy • Speeds up backup • New in Windows Server 2003 • Third party backup programs

  7. Backup Best PracticesImplementing Backups • Design and schedule backups • Service level agreement • Tape rotation • Leave Circular Logging disabled • Log file location • Keep log files and databases on separate drives

  8. Backup Best PracticesTypes of Backup

  9. Backup Best PracticesBacking up the Metabase • Exchange requires IIS to function • Backup of IIS configuration is critical • Backup with IIS Manager console • Within IIS MMC • Backup with iisback.vbs script • Csript \%SystemRoot%\system32\iisback.vbs http://support.microsoft.com/default.aspx?scid=kb;en-us;241635&Product=exch2003

  10. Backup Best PracticesPlanning Best Practices • Write out and follow backup procedure • What to backup and how often • Keep alternate hardware on hand • Run a trial restoration periodically • Backup Active Directory

  11. Backup Best PracticesDesign Best Practices • Store log files and Information Store on separate physical drives. • Keep Information Store volume under 50% capacity • Speeds restore process • Copy damaged database before restore • Increase message and mailbox retention

  12. demonstration Backup Best Practices • Backing up Exchange with Windows Backup • Backing up the metabase • Other preparations (item retention settings)

  13. Agenda • Backup Best Practices • Mailbox Recovery • Recovering Stores • Replacing an Exchange Server • Alternate Server Recovery

  14. Mailbox RecoveryDeleted Mailbox Retention • Mailbox Recovery Center • New in Exchange 2003 • Quickly recovers deleted mailboxes • “Retain until backed up” setting • Time limit set in System Manager • As resources allow

  15. Mailbox RecoveryRecovering Deleted Items • Deleted Items folder • Recovery Storage Group • PST/OST • Alternate Server Recovery • Exmerge • Brick Level Backups

  16. Mailbox RecoveryRecovery Storage Group • Recovers mailboxes, mailbox stores, and items (not public folders) • Prior Versions: Alternate Server Recovery • No downtime • No additional hardware • Differs from Storage Group • MAPI the only protocol • ExMerge the only access to contents • Databases do not mount automatically

  17. Exchange Server Active Directory Storage group Users Mailbox database User 1 Mailbox Recovery Storage Group Recovery Database Recovery Mailbox Mailbox RecoveryRSG and Active Directory GUID Attribute msExchMailbox GUID Attribute GUID Attribute

  18. Mailbox RecoveryPST/OST Restore Method • To recover an entire mailbox • Laptop or Client computer not yet synchronized to Exchange server • Create a PST of the mailbox named “username.pst” • Recreate the mailbox on the server • Use Exmerge

  19. Mailbox RecoveryExmerge • Import/Export tool for Exchange stores • Updated for Exchange 2003 • Download separately from http://microsoft.com/downloads • User rights

  20. Mailbox RecoveryAlternate Server Recovery • Mailbox no longer exists in mailbox store • Deleted mailbox retention period has passed • Nearly identical server hardware in a different AD forest • Restore from a backup, then use ExMerge to create .pst file • Recreate the mailbox on the original server • Use Exmerge to import

  21. Mailbox RecoveryBrick Level Backups • Allows for direct backup and recovery of individual mailboxes • Third party applications • Slower backup/recovery • Bloats backup and mailbox store

  22. demonstration Recovering items and Mailboxes • Mailbox Recovery Center • Restoring items from Recovery Storage Group

  23. Agenda • Backup Best Practices • Mailbox Recovery • Recovering Stores • Replacing an Exchange Server • Alternate Server Recovery

  24. Recovering StoresOptions • Recovery Storage Group • Exchange 2000 SP3 or later • Dial-tone method • Alternate Server Recovery • Public Folders • Damaged hardware • Separate Active Directory forest • Transaction Logs

  25. Recovering StoresDial-Tone Method • Purpose: to minimize user downtime when recovering from a backup • Example situation: Corrupted Mailbox Store • Exchange features used • Recovery Storage Group • Exmerge 2003 • Mailbox Store re-creation

  26. Recovering StoresUsing Dial-Tone Method • Recent backup • Incremental or differential plus full • Cumulative transaction log files • Improve recovery quality • Recovery Storage Group

  27. Dial-Tone Database RSG Recovering StoresDial-Tone Method: 4 Steps ExMerge

  28. demonstration Recovering Mailbox Stores Using the Dial-Tone Method • Recovery Storage Group • Restored from backup • Finalize dial-tone restore

  29. Agenda • Backup Best Practices • Mailbox Recovery • Recovering Stores • Replacing an Exchange Server • Alternate Server Recovery

  30. Replacing an Exchange ServerRequirements • Nearly Identical Hardware/OS • Exchange Media • Recent Backup • Active Directory in place

  31. Replacing an Exchange ServerProcesses Used • System State restore • Active Directory • Registry • Exchange Settings • \disasterrecovery Exchange install • Information Store Restore • Transaction Logs

  32. Replacing an Exchange ServerSteps • Install Server • Perform System State restore • Install Exchange • Restore Information Store

  33. demonstration Replacing an Exchange Server • Setting up for Alternate Server Recovery • Restoring the database

  34. Agenda • Backup Best Practices • Mailbox Recovery • Recovering Stores • Replacing an Exchange Server • Alternate Server Recovery

  35. Alternate Server Recovery When to perform • Public folder • Mailbox deleted and purged • Can not use Recovery Storage Group • Physical damage • Hardware failure • Site damage

  36. Alternate Server Recovery Requirements • Backup of Information Store • Windows Server and Exchange Media • Hardware • Time

  37. Alternate Server RecoverySettings That Must be Identical • Organization name • Administrative Group name • Storage group name • Database • LegacyExchangeDN

  38. Alternate Server RecoveryActive Directory and LDIFDE • LDIFDE imports and exports Active Directory entries • Other tools available • Used to check LegacyExchangeDN and to recreate AD entries.

  39. Alternate Server Recovery Disaster Recovery Features • Install Windows Server and Exchange Server • Match names • Restore the Windows backup set made on the server being rebuilt • Recreate Active Directory • Export items from the database

  40. demonstration Alternate Server Recovery • Setting up for Alternate Server Recovery • Restoring the database

  41. Session Summary • Preparing for Disaster: • Use best practices for backup • Use the Recovery Storage Group • To Recover Mailboxes • To Recover Stores • Use Exmerge to recovery data from recovered servers or PST/OSTs • Remember alternate server recovery requirements

  42. For More Information… • Main TechNet Web site at www.microsoft.com/technet • Additional resources to support this Session page can be found at www.microsoft.com/technet/tnt1-101

  43. For More Information… • Exchange Web Site • http://www.microsoft.com/exchange • Windows Server 2003 Web Site • http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003

  44. MS PressInside Information for IT Professionals To find the latest IT Professional related titles visit www.microsoft.com/learning/books/itpro/

  45. 3rd Party PublicationsSupplementary publications for IT Pro’s These books can be found and purchased at all good book stores and on-line retailers

  46. Microsoft LearningTraining Resources for IT Professionals • Troubleshooting Microsoft Exchange Server 2003 • 2011 • Detailed Syllabus: www.microsoft.com/learning To locate a training provider, please access www.microsoft.com/learning Microsoft Certified Technical Education Centers are Microsoft’s premier partners for training services

  47. Assess your ReadinessMicrosoft Skills Assessment What is Microsoft Skills Assessment? • Self-study learning tool to evaluate readiness for product and technology solutions, instead of job-roles (certification) • Windows Server 2003, Exchange Server 2003, Windows Storage Server 2003, Visual Studio .NET, Office 2003 • Free, online, unproctored, and available to anyone • Answers, “Am I ready?” • Determines skills gaps, provides learning plans with Microsoft Official Curriculum courses, plus more Microsoft learning content suggestions such as TechNet resources • Post your High Score to see how you stack up • visithttp://www.microsoft.com/assessment

  48. Become a Microsoft Certified Systems Administrator (MCSA) • What is the MCSA certification? • For IT professionals who manage and maintain networks and systems based on the Microsoft Windows Server operating system • How do I become an MCSA on Microsoft Windows 2000? • Pass 3 core exams • Pass 1 elective exam or 2 CompTIA certifications • Where do I get more information? • For more information about certification requirements, exams, and training, visit www.microsoft.com/mcsa

  49. Become A Microsoft Certified Systems Engineer (MCSE) • What is the MCSE certification? • Premier certification for IT professionals who analyze the business requirements and design, plan, and implement the infrastructure for business solutions based on the Microsoft Windows Server System integrated server software. • How do I become an MCSE on Microsoft Windows 2003? • Pass 6 core exams • Pass 1 elective exams from a comprehensive list • Where do I get more information? • For more information about certification requirements, exams, and training options, visit www.microsoft.com/mcse

  50. Demonstrate Your Security or Messaging Specialization • What are MCSA/MCSE specializations? • MCSA and MCSE specializations allow IT professionals to highlight specific expertise or technical focus within their job role. • What specializations are available? • MCSA: Security  MCSA: Messaging • MCSE: Security  MCSE: Messaging • Where do I get more information? • For more information about MCSA and MCSE specialization requirements, exams, and training options, visit www.microsoft.com/mcsaorwww.microsoft.com/mcse

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