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Factors that Interfere with Communication

Factors that Interfere with Communication. The communication model…. Message. Feedback. Receiver. Sender. For effective communication to take place, it is important to make sure that…. The message is CLEAR The sender must deliver the message in a clear & concise manner

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Factors that Interfere with Communication

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  1. Factors that Interfere with Communication

  2. The communication model… Message Feedback Receiver Sender

  3. For effective communication to take place, it is important to make sure that… • The message is CLEAR • The sender must deliver the message in a clear & concise manner • The receiver must be able to hear and receive the message • The receiver must be able to understand the message • Interruptions or distractions must be avoided

  4. Listening… • Show interest and concern for what the person is saying • Be alert and maintain eye contact with the speaker • Avoid interrupting the speaker • Pay attention to what the speaker is saying • Avoid thinking about how you are going to respond • Try to eliminate your own prejudices, and see the other persons point of view • Eliminate distractions by moving to a quiet area for the conversation

  5. Listening… • Watch the speaker closely to observe actions that may contradict what the speaker is saying • Reflect statements back to the speaker to let the speaker know that the statements are being heard • Ask questions if you do not understand a part of a message • Keep your temper under control and maintain a positive attitude.

  6. We are ALWAYS communicating, with our… • Facial Expressions • Body Language • Gestures • Eye contact • Use of touch to convey messages or ideas

  7. Barriers to Communication include: • Physical Disabilities • Inability to hear • Inability to speak • Psychological Barriers • Stress level of sender or receiver • Age/Ability to understand message • Cultural Diversity • How can culture be a barrier to communication?

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